Xfinity Rewards via Xfinity offers
Xfinity Shield Indoor/Outdoor Camera for
Free when you log in to your account and click on 'Get this Reward' under your rewards dashboard.
Shipping is free.
Thanks to community member
ScarletDeer122 for sharing this deal.
Deal Instructions- Log in to your Xfinity Account here
- Locate the following offer on the rewards page: "Get a free camera on us"
- Select the offer and click on "Get this reward"
- The camera will ship in 4-6 weeks, you will receive an email once it ships.
Top Comments
In the past when this is offered, they charged you $2.50 per month, but offset it with a credit per month of $2.50 for 24 months. If you cancel service before the 24 months they charge your account the balance. That was for a $60 camera, this one is saying a $120 value. I wonder if they will now charge you $5 per month, with a $5 credit for 24 months. The whole thing is to get you to upgrade to their security monitoring services for additional fees for more control and features.
Community Reviews
The free Xfinity Shield camera is mainly a live view security camera, with motion and people detection, app setup, and indoor or outdoor use. Shipping and activation appear to be working for some accounts, and one bill check showed no added charges after a week. The main catch is that recording, cloud storage, and playback require a paid subscription, and the camera may be useless as a standalone device. Eligibility and redemption are also flaky, with missing offers, error messages, and account specific availability issues.
Xfinity internet customers who want a basic live-view camera, because it can work without recording and motion alerts are available after setup.
Homeowners planning to use the camera with an Xfinity app setup, because activation and connection are handled through the app and the unit can be added as Xfinity equipment.
Xfinity members whose rewards page is already working, because the offer can appear and redeem successfully once eligibility and account access line up.
People who only need a simple indoor or outdoor monitor, because the camera supports both use cases even though storage and playback are paid features.
People who need reliable reward redemption, because the offer can disappear, show eligibility errors, or fail with repeated redemption messages.
Shoppers expecting a truly free camera with no ongoing costs, because recording, playback, and motion detection can require a monthly subscription.
Anyone wanting a standalone security camera, because it has no SD card slot and live viewing is the only clear no-subscription use.
People who want a quick plug-and-play install outdoors, because the included power adapter is indoor-only and setup can require manual Wi‑Fi steps and resets.
Common Questions (5)
AI-generated summary based on comments from the community. Updated ago
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82 Comments
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The only instructions included with the box say: 1) download the Xfinity app and sign in, 2) select Home tab at the bottom, 3) choose Xfinity Camera under Add a Device
The process claims to only take about 10 min total. I've only started by plugging my camera indoors, but eventually I want to move it outdoors to monitor my deck view.
I'm stuck at the part where even though I press the reset button on the back of the camera for at least 10 seconds, the light does not blink. It either stays solid, or if I press the reset button for 10 sec again, it turns off completely. When I unplug and replug to try again, same shit. So the app says, because of this problem, the next step is to call 1-800-xfinity, which I really don't want to make the time for.
Edit: Finally both the wall adapter and camera lights blinked on their own miraculously, so the next step is to type in your modem username and password -- oddly it doesn't populate the modems it can see so you literally need to type out the username fully yourself. After this the screen goes to "Connecting your camera to WiFi... This could take a few minutes." In this step, as well as the blinking step, it also says "Please don't leave or close out of the app during this time, or you will need to start all over." After this, it confirms the camera is connected.
I went to "Manage Plan" and I only see Internet. Nothing showing up for Home as a plan, so hopefully I don't get any surprise fees/taxes.
Still no charges?
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