Xfinity Rewards via Xfinity offers
Xfinity Shield Indoor/Outdoor Camera for
Free when you log in to your account and click on 'Get this Reward' under your rewards dashboard.
Shipping is free.
Thanks to community member
ScarletDeer122 for sharing this deal.
Deal Instructions- Log in to your Xfinity Account here
- Locate the following offer on the rewards page: "Get a free camera on us"
- Select the offer and click on "Get this reward"
- The camera will ship in 4-6 weeks, you will receive an email once it ships.
Top Comments
In the past when this is offered, they charged you $2.50 per month, but offset it with a credit per month of $2.50 for 24 months. If you cancel service before the 24 months they charge your account the balance. That was for a $60 camera, this one is saying a $120 value. I wonder if they will now charge you $5 per month, with a $5 credit for 24 months. The whole thing is to get you to upgrade to their security monitoring services for additional fees for more control and features.
Community Reviews
The free Xfinity Shield camera is mainly a live view security camera, with motion and people detection, app setup, and indoor or outdoor use. Shipping and activation appear to be working for some accounts, and one bill check showed no added charges after a week. The main catch is that recording, cloud storage, and playback require a paid subscription, and the camera may be useless as a standalone device. Eligibility and redemption are also flaky, with missing offers, error messages, and account specific availability issues.
The camera reward can appear after activating the Xfinity router and the WiFi "shield."
The camera can show up under redeemed even when the offer page later displays a not available message.
The camera can support motion and people detection after setup.
The camera can activate without adding charges on the next month's bill so far.
The rewards redemption can fail with errors like "get eligible rewards failed," and support may not resolve it.
The camera can require a paid subscription for recording and cloud storage, with live viewing only otherwise.
The offer availability can be inconsistent across the app and desktop, with benefits showing up or disappearing.
The camera setup can be difficult outdoors because the included power adapter may be indoor-only and the WiFi reset flow may require manual modem credentials.
Common Questions (5)
AI-generated summary based on comments from the community. Updated ago
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82 Comments
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From: Xfinity
To:
Sent: Friday, September 11, 2026 at 09:06:13 AM PDT
Subject: Your Xfinity order has shipped
[IMG]https://ecp.yusercontent.com/mail?url=https%3A%2F%2Fcomcastdotcom-mid-prod1-all-res.adobe-campaign.com%2Fres%2Ftracking%2F3c5061d07eac86fb201a0679e59dacd4.png&t=1789143089&ymreqid=46fa594e-0926-e8d1-1c6c-fd0044011800&sig=vKqwiJi7dPexyOrOSmYeFA--~D[/IMG]Good news.Your equipment is on its way.
[IMG]https://ecp.yusercontent.com/mail?url=https%3A%2F%2Fcomcastdotcom-mid-prod1-all-res.adobe-campaign.com%2Fres%2Ftracking%2Fbf0b3f0d3c1f178a589c335453c960ad.png&t=1789143089&ymreqid=46fa594e-0926-e8d1-1c6c-fd0044011800&sig=v0Ga5.ct2v5Vh2hxYmx0sg--~D[/IMG]Tracking info
Tracking Number
From: Xfinity
To:
Sent: Friday, September 11, 2026 at 09:06:13 AM PDT
Subject: Your Xfinity order has shipped
[IMG]https://ecp.yusercontent.com/mail?url=https%3A%2F%2Fcomcastdotcom-mid-prod1-all-res.adobe-campaign.com%2Fres%2Ftracking%2F3c5061d07eac86fb201a0679e59dacd4.png&t=1789143089&ymreqid=46fa594e-0926-e8d1-1c6c-fd0044011800&sig=vKqwiJi7dPexyOrOSmYeFA--~D[/IMG]Good news.Your equipment is on its way.
[IMG]https://ecp.yusercontent.com/mail?url=https%3A%2F%2Fcomcastdotcom-mid-prod1-all-res.adobe-campaign.com%2Fres%2Ftracking%2Fbf0b3f0d3c1f178a589c335453c960ad.png&t=1789143089&ymreqid=46fa594e-0926-e8d1-1c6c-fd0044011800&sig=v0Ga5.ct2v5Vh2hxYmx0sg--~D[/IMG]Tracking info
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From: Xfinity
To:
Sent: Friday, September 11, 2026 at 09:06:13 AM PDT
Subject: Your Xfinity order has shipped
[IMG]https://ecp.yusercontent.com/mail?url=https%3A%2F%2Fcomcastdotcom-mid-prod1-all-res.adobe-campaign.com%2Fres%2Ftracking%2F3c5061d07eac86fb201a0679e59dacd4.png&t=1789143089&ymreqid=46fa594e-0926-e8d1-1c6c-fd0044011800&sig=vKqwiJi7dPexyOrOSmYeFA--~D[/IMG]Good news.Your equipment is on its way.
[IMG]https://ecp.yusercontent.com/mail?url=https%3A%2F%2Fcomcastdotcom-mid-prod1-all-res.adobe-campaign.com%2Fres%2Ftracking%2Fbf0b3f0d3c1f178a589c335453c960ad.png&t=1789143089&ymreqid=46fa594e-0926-e8d1-1c6c-fd0044011800&sig=v0Ga5.ct2v5Vh2hxYmx0sg--~D[/IMG]Tracking info
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Has anyone confirmed if there is a subscription and/or other fee to this if activated? Can you use free as a cheap camera? I want to just put it in my garage. Thanks.
Has anyone confirmed if there is a subscription and/or other fee to this if activated? Can you use free as a cheap camera? I want to just put it in my garage. Thanks.
Appreciate the update. I will try it soon too. Just make sure you keep an eye on your bill next month to make sure they don't add any fees or taxes.
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