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scrapplejoe 5.9K Views
Oct 22, 2026 3:57 PM

Directv - $40 off every month for 12 months - retention - took 3 minutes

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My directv monthly discount expired recently, so I found the old retention slickdeal and called the same number and got some AI lady. This was my call...

1. Dial 1800.531.5000
2. AI Lady will answer and say "How Can I help"
3. I said "Cancel Service"
4. She said "Got it, Cancel Service"
5. 10 seconds of crickets...
6. She said "I can offer you $40 off your monthly bill for the next 12 months, would you like that?"
7. I said "Yes"
8. She said "Ok great, setting that up"
9. She said "Anything else?"
10. I said "nope"
11. She said "Ok, I got you for $40 off, thanks for calling"
12. I said "Goodby"
13. She said "Goodbye"
14. I said "goodbye"
15. She said "Goodbye"
16 I said "Thanks and Goodbye"
17. She said "Goodbye"
18. I hung up.

So give it a try, 3 minutes total at most.woot

my dad tried it and got a live agent, but she eventually took $45 off a month
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About the Poster
Deal Details
Community Notes
About the Poster
My directv monthly discount expired recently, so I found the old retention slickdeal and called the same number and got some AI lady. This was my call...

1. Dial 1800.531.5000
2. AI Lady will answer and say "How Can I help"
3. I said "Cancel Service"
4. She said "Got it, Cancel Service"
5. 10 seconds of crickets...
6. She said "I can offer you $40 off your monthly bill for the next 12 months, would you like that?"
7. I said "Yes"
8. She said "Ok great, setting that up"
9. She said "Anything else?"
10. I said "nope"
11. She said "Ok, I got you for $40 off, thanks for calling"
12. I said "Goodby"
13. She said "Goodbye"
14. I said "goodbye"
15. She said "Goodbye"
16 I said "Thanks and Goodbye"
17. She said "Goodbye"
18. I hung up.

So give it a try, 3 minutes total at most.woot

my dad tried it and got a live agent, but she eventually took $45 off a month

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18 Comments

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Oct 22, 2026 5:47 PM
694 Comments
Joined Jun 2009
srb428Oct 22, 2026 5:47 PM
694 Comments
my luck I got a live agent BUT she did offer $60/mo off for 12 months so THANK YOU!

edit: total time on phone was 13 min
Last edited by srb428 October 22, 2026 at 11:51 AM.
1
Oct 22, 2026 6:00 PM
37.5K Comments
Joined Dec 2005
SnakePliskenOct 22, 2026 6:00 PM
37.5K Comments
youtubetv > all the rest
4
Oct 22, 2026 6:43 PM
452 Comments
Joined Sep 2010
cahrensOct 22, 2026 6:43 PM
452 Comments
Calls always pay off.
QA
Oct 22, 2026 9:30 PM
1.4K Comments
Joined Mar 2005
mattzane227
QA
Oct 22, 2026 9:30 PM
1.4K Comments
Had to talk to a human unfortunately but got $60 off after they went through the whole thing about asking if I wanna downgrade my package.
Oct 22, 2026 10:12 PM
3 Comments
Joined Jan 2020
timborOct 22, 2026 10:12 PM
3 Comments
Thanks OP. A quick call resulted in a $60/mo savings for 12 months for me too!
Oct 23, 2026 12:04 AM
1.9K Comments
Joined Sep 2007
ECartmanOct 23, 2026 12:04 AM
1.9K Comments
Off of what?
1
Oct 23, 2026 12:21 AM
825 Comments
Joined Aug 2008
deals_4_funOct 23, 2026 12:21 AM
825 Comments
Quote from ECartman View quoted comment :
Off of what?
Their monthly prices are $95, $107, $137 and $177.

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Oct 23, 2026 12:26 AM
44 Comments
Joined Nov 2024
541chatOct 23, 2026 12:26 AM
44 Comments
There are savings. Live person conversation and finding out discounted channels expired and was being charge full price in recent billing. I also was offered $60 off monthly for a year.
Oct 23, 2026 12:38 AM
1.5K Comments
Joined Jun 2006
s4rahOct 23, 2026 12:38 AM
1.5K Comments
I just called and was denied. Fu Directv
Oct 23, 2026 12:41 AM
6.2K Comments
Joined Jun 2005
Wildpir8Oct 23, 2026 12:41 AM
6.2K Comments
Probably worth a shot if you can get away with only one mutual goodbye between yourself and the AI lady.
Oct 23, 2026 1:51 AM
371 Comments
Joined May 2017
gdeshayeOct 23, 2026 1:51 AM
371 Comments
Quote from deals_4_fun View quoted comment :
Their monthly prices are $95, $107, $137 and $177.
Why are people overpaying still? Directv is far from a slick deal no matter how you cut it. Its for suckers
3
Oct 23, 2026 2:48 AM
2.4K Comments
Joined Nov 2010
rage4orderOct 23, 2026 2:48 AM
2.4K Comments
Quote from SnakePlisken View quoted comment :
youtubetv > all the rest
I used to think that when I was paying $40/month...
Oct 23, 2026 3:30 AM
6.2K Comments
Joined Jun 2005
Wildpir8Oct 23, 2026 3:30 AM
6.2K Comments
Quote from SnakePlisken View quoted comment :
youtubetv > all the rest
I'd give DTV another shot if it had a custom channel order option like YTTV does.
Oct 27, 2026 8:41 AM
3 Comments
Joined Sep 2024
SharpPolice7584Oct 27, 2026 8:41 AM
3 Comments
After my all-in 24-month signup price of $112/month ended, without any notification of the new price, they raised my price to $210. When I called to cancel, they offered $40 off, so no surprise, I cancelled. Minutes later, I got directed emails from them, one noting my previous level of service now at about $125 with no mention of a new customer restriction. In a call back to DirecTV, a pleasant customer service rep said that (SURPRISE!!!!) it was unclear why that email listed that price as such because she certainly did not have such a price available. GOODBYE DirecTV, hello YouTube TV for comparable service at half the price.

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Oct 27, 2026 4:08 PM
723 Comments
Joined Feb 2015
kingsfan626Oct 27, 2026 4:08 PM
723 Comments
Wished DirectTV was this nice 2 months ago. I was on the Ultimate package and with the RSN fee it was like $140 a month. Switched over to Fubo and I've been pretty happy with it paying $98 a month. The only reason why I still even have a cable subscription is my father in law loves watching the Lakers and Dodgers and YoutubeTV doesn't offer those channels.

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