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Ultimate Comcast / Infinity Internet deal- $19.99/Month for 1 year with no additional service required

+106 Deal Score
1,022,673 Views
UPDATE 2/25/2012 - Got another flier(cost me $15-and i only mentioned to few people so far(read update 2/21 below) for the same offer with a new Expiration date(3/18/2012), whats better is this offer has a different phone number - so try the new number if got shot down on the number from 1st flier. Both fliers are current as of today and attached on the bottom.

UPDATE 2/21/2012 - Reading through the replies - It seems that this thread has helped a lot of SD'ers to receive this(or a similarly slick) offer by either just mentioning the existence of the flier or more commonly faxing/emailing the copy of it to a Comcast rep that asks for it to verify that such a slick offer actually exists. That fact as well as the fact that my neighbors seemingly keep receiving the new versions of this flier on the regular basis(although undetermined interval) gave me an idea. I can try to offer a reward to my entire neighborhood (during a next city hall meet, email list that i can get from local DJ, or just stapling a reward note on a several streets/stores close to my house) in the sum of $15 for each new flier they bring to me - only for the offer i don't already have a flier for (usually means a new/later expiration date and some new/different internal Comcast numbers/codes on it- rest of this offer seems to stay the same(well graphics change as well sometimes)) and only an original flier in the original envelope (to eliminate Photoshoping bounty huntersSmilie. This way i can keep posting new/not yet expired (faxing/emailing expired fliers to Comcast reps will give them a good reason to deny it on the grounds of "that offer is no more") fliers here for my fellow SD'ers. Also if you get a similar flier/offer yourself (or any of your neighbors/friends/relatives do) - post it in this thread and PM me so i can put it into the first/this post(sorry not offering reward for that - but helping fellow SD'ers should be enough of a reward). What do you guys think of this plan? If i get enough reps indicating you think its a good idea - i will offer that reward to keep fliers coming!

UPDATE 2/15/2012 - New Fliers are attached on the bottom (my neighbour got the offer in mail and saved the filer for me) new Expiration is 3/4/2012
UPDATE 2 - Ran some bandwidth tests on this plan - results below

My buddy somehow got the flier for that elusive internet offer that everyone was talking about but i was unable to find anywhere else. Finally got the flier from him and scanned it(sorry about the quality i tried to make it better but my scanner is pretty old and about 5 mins past its expiration date). So far him, his GF, her brother+ his GF and my buds GF's brother's GF's sister(lol-i think i got that right) have successfully signed up by calling the number on the flier(apparently if you just call comcast - they dont know anything about this deal at all). All are in Mass except for the last one- she lives in NH. Out of all only my bud had it installed already-rest are waiting for scheduled appointments(tech to come to house)-but i dont think there will be any problem at this point.

Deal is:
$19.99 a month for 12 months(1 year) and $34.99 for months 13-24(2nd year). Only 1 year agreement(contract) is required so you can cancel right after your bill goes from $20 to $35 in month 13. Best part is - no additional service needs to be purchased(so dont need to sign up for TV or Phone). It is for new customers only(which i think means you didn't have any comcast service for at least last 3 month-not sure on this one though).

Bandwidth Tests on this plan(all ran on 2/15/2012):
Gateway = modem + router in one - (yes i know just modem is less headache but i got real good deal on it and honestly so far it worked perfect as u can see below(same results 24/7 not just offpeak/night).

I just bought new gateway(upgraded from 2 yo SBG900(Docsis2.0(1Down/1UP))) -
Motorola SBG6580 (Docsis3.0 (8channels(4 used ATM) DOWN // 4(1 used ATM) UP) [motorola.com]
FirmWare - SBG6580-3.1.0.0-GA-07-180-NOSH (Old FW(newest is 3.3.1.0 (FW can only be updated by Comcast on gateways and cable modems(thats the reason some people recommend against getting gateways and sticking with 2 separate boxes(cable modem and wire(ed/less) router)- at least FW on the router can be updated by customer then)

All tests on this gateway with this exact plan(Performance(15/3)) ran 2/15/2012:

http://www.speedtest.net/result/1775614914.png - Boston Hosted by Comcast

http://www.speedtest.net/result/1775624390.png - NY Hosted by TowerStream

http://www.speedtest.net/result/1775626323.png - PA Hosted by HostFTW

SPeakEasy - NY - Last Result:
Download Speed: 25183 kbps (3147.9 KB/sec transfer rate)
Upload Speed: 3692 kbps (461.5 KB/sec transfer rate)

SpeakEasy - Washington, DC
Download Speed: 25164 kbps (3145.5 KB/sec transfer rate)
Upload Speed: 3661 kbps (457.6 KB/sec transfer rate)

CNET - 24945 kbps

So far its confirmed to work in MA,NH,CA,TX,UT,WA,WV,NJ,PA,MD,CT,IL but might work for other states. Report here about your success/failure.
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Community Wiki

Last Edited by celeritini August 13, 2013 at 01:08 PM
Updated: 07/02/2013
Use this link to get $ 29.99 for 12 months in Bay area, CA. Download Speed of 20 Mbps or 3 Mbps for $ 14.99 for 12 months and No Contract

http://comcast.com/gethighspeed


any new flyers?
New flyer from Massachusetts exp 9/23/2012 ph 877-724-0629 (see pdf).

"I Call 877-298-0903.
I don't even need to tell them what I want. This number is specially for the $19.99/month deal. They will ask if you are looking for the deal. The first word you will say is "Yes."
I live in the Bay Area, CA.

They will force you to have a installation appointment even you don't want to/need to. And have you wait a few days and charge you $25 for it. I think I have a way to avoid the stupid installation fee and start using the internet service instantly. I think this works only if you have Comcast internet service before. And of course you will need to have your own modem.
Before doing so you have to find your comcast account ID. Try to use your info that you used to open your account, and register an online account on comcast.com. Then login to that online account. You will see your account number on the first page. Copy it down.
If you are a new customer, be sure to ask the rep [the one you're signing up with] for your account number

1. Connect your modem directly to your computer.
2. Go to any website.(I went to google.com)
3. Comcast activation page show up, enter your account number and SSN or something like that.
4. Follow the steps...
5. BAM! Service activated. You have the Internet now!
6. Call 1 800 391 3000 then press "3" and follow the steps to cancel your appointment you perviously made. (I got refuse to cancel the appointment by calling the normal 1 800 COMCAST number.


I hope this can help anyone who know what they are doing and want to save the $25 that you don't have to pay." <-- Awesome steps! Thanks go to dennis118 bounce

Available Phone Number to try:

1-877-298-0903 - Confirmed in CA, TX, UT, WA
1-877-508-5492 - Confirmed in CA, WV
1-877-494-9166 - Confirmed in NJ (6 Months W/O Contract)
1-877-342-8233 - Confirmed in MD: spoke to nice lady who transfered me to department that runs this promo, i asked for direct number in case we get disconnected she gave me 3038720581 so try that too, I got mine taken care of the moment she transfered me.woot
^^^^^ as of 08/13/2013, the 3038720581 is a non-working number...
1-877-298-0903 - Confirmed in MN (19.99 for 6 Months W/O Contract; 29.99 for 12 months W/O Contract)

Success:

Comcast Blast
Chicago - $39
Bay Area, CA - $19.99 (3 months w/o contract and then 3 months performance for $19.99/month after that)
California - $19 (12 Months W/ Contract)
Germantown, MD - $29.99 (12 months without contract)
Spring Grove, PA (York, PA) -$19.99 (first 12 months) ; $34.99 (13-24 months)
Fremont CA (6 Month w/o contract @ $29.99)
Pleasanton CA - $19.99 for 12 months

Comcast Performance
Bay Area, CA - $19.99 (6 months) $34.99 after (no contract) 9/11/2012
Bay Area, CA - $19.99 (12 months with contract)
Boston, MA - $19.99 (12 months with contract)
New Haven, CT - $19.99 (12 months with contract)
Portland/Milwaukie, OR - $19.99 (12 months w/ contract) / rep says 2nd year is 24.99 (need more people confirm this)
Harrisburg, PA - $19.99(1st Year) and $34.99(2nd Year). 2 year contract.
Red Lion, PA - $19.99 (24 months with 24 month contract)
American Fork, UT- $19.99 (24 months with 24 month contract) VIA ONLINE CHAT
Denver,CO-$19.99 (1year no contract)
Atlanta - denied the $19.99 without current Comcast service. Only offered the $29.99 (6 months) standard deal on website
11/30/11 - Atlanta - Only offered $19.99 on economy, which might be slightly faster then dial up. The other offer they quoted were exactly as described on their website. When asked if they had any internet only promotions they said just what was listed on the web. They would not budge on anything.
Seattle, WA - 19.99 deal through 1-877-298-0903
Somerset, NJ - $19.99 (6 months without contract)
laurel MD, 19.99$/mo, 2 yr contract, idk if it was contract but i asked for it myself since i would rather be locked into 20/mo for 2 yrs rather than keep doing same thing under different names every 6 months. Thanks, Guys
Naugatuck, CT - $19.99 (12 months with contract)
Sacramento,CA - 29.99 (12 months with NO contract) Called the 877-298-0903 number.
Richmond, VA - 19.99 (12 months no contract - free modem with self installation)
Bay Area, CA - $19.99 ( 1-6 months) + $29.99 ( 7-18 months) - No Contract, Own Modem, Free Self Installation - Performance

Fail:
San Jose, CA 95110 ($29.99 1yr promo price. Performance) - 03/30/2012
San Jose, CA 95134 (1-year contract with $19.99 only for 6 months and $34.99 thereafter.) - 2/21/2012
San Francisco CA 94107. You get routed to their national sales and after you punch in your phone number they will only offer you certain plans and not this one.
Miami, FL 33147. CSR says its not in system... Best offer was Performance for $29.99 for 6 months. If you call and complain, CSR says it can be added for this area.
San jose 95117: Either 19.99 for 6 months or 29.99 for 12 months
3/20 Seattle, WA only promo was $59.99 internet. Frown lame.

Contract in San Jose, CA

Quote :
Offer:


XFINITY™ Internet Performance Service for $19.99 per month for months 1-12 and $34.99 per month for months 13-24.

24 MONTH TERM CUSTOMER AGREEMENT

Thank you for choosing Comcast!

A description of the Offer ("Offer") you have ordered is described above. The Offer is subject to the terms and conditions of this agreement ("Agreement"), including the minimum term and early termination provisions under Paragraph 2 below. You may cancel this Agreement within thirty (30) days of the date services ("Service(s)") under the Offer are installed / activated, as applicable. If you wish to cancel this Agreement, you must call Comcast at 1-800-COMCAST. (Upon cancellation you are required to return all equipment provided by Comcast.)

If you do not cancel this Agreement within the 30 day period, the terms of this Agreement will automatically apply and you will be billed for the Services at the rates specified under the Offer.

For customers who install Service with a self-installation kit, the 30 day period begins on the day service is activated and for customers who have Service installed by a Comcast, installer, the 30 day period begins on the date of installation.

Terms:

1) The customer receiving this Offer named above ("you" or "Customer") will receive the Services under the Offer and for the first 24 months from the date the Service is activated / installed, at the price specified above plus applicable taxes, activation fee, and if Comcast Digital Voice is included, the Regulatory Recovery Fee and other applicable charges (e.g. per-call or International charges). AFTER THE 24 MONTH PERIOD, COMCAST'S THEN CURRENT APPLICABLE CHARGES WILL APPLY. You agree to maintain the Service for 24 months with your account in good standing. Comcast is not responsible for lost or misdirected agreements.

2) YOU AGREE THAT IF ANY SERVICE FOR THE OFFER ARE CANCELLED, DOWNGRADED OR DISCONNECTED FOR ANY REASON DURING THE 24 MONTH PERIOD (EXCEPT DURING THE FIRST 30 DAYS OF SERVICE ACTIVATION / INSTALLATION AS PROVIDED IN PARAGRAPH 3 BELOW), AN EARLY TERMINATION FEE OF UP TO $75 SHALL APPLY. DURING THE TERM OF THE AGREEMENT, THE EARLY TERMINATION FEE WILL BE REDUCED BY $7.50. EVERY THREE MONTHS, BEGINNING WITH THE SECOND MONTH AFTER THE INSTALLATION. IN ADDITION, IF SERVICE IS DOWNGRADED, COMCAST'S APPLICABLE CHARGES FOR SERVICE AND EQUIPMENT WITHOUT A 24 MONTH AGREEMENT WILL APPLY TO ANY REMAINING SERVICES. YOU ALSO AGREE THAT FOLLOWING THE 24 MONTH PERIOD, COMCAST'S APPLICABLE CHARGES FOR SERVICES AND EQUIPMENT WITHOUT A 24 MONTH TERM AGREEMENT SHALL APPLY UNLESS SERVICE IS CANCELLED BY CALLING 1-800-989-4651.

3) If during the term of this Agreement you cancel Service because you move your residence to a location within a Comcast serviceable area and you reconnect to comparable Services offered by Comcast (as determined by Comcast), within 30 days of disconnection, the amount of the early termination fee will be credited upon proof of installation. If Comcast does not offer comparable Services and you activate Comcast residential Cable, Comcast High-Speed Internet or Comcast Digital Voice service within 30 days of your Service disconnection, the amount of the early termination fee will be credited upon proof of installation. To receive the credit, you must contact Comcast by calling, 1-800-989-4651 within forty-five (45) days of Service disconnection.

4) Services under the Offer are for one outlet (except for Comcast Digital Voice.) Comcast's applicable charges for installation, equipment, and other services not specifically included in the Offer as described above (including without limitation, pay per view, and other non-recurring charges) are additional. The provisions of this Agreement supplement the general terms and conditions of the Comcast agreement for residential services for Cable Service, High- Speed Internet and Digital Voice (as amended in accordance with their terms).

5) Comcast may rearrange, delete, add to or otherwise change programming or features or offerings contained in the Services.

Again, thank you for choosing Comcast. Please call us if you have any questions.

Sincerely,

Comcast Customer Service
COMCAST does HARD CREDIT PULL/INQUIRY on all customers who subscribe to TV and Internet customer. It is same as the HARD PULL done by Credit card companies.
-Can anyone confirm the Hard Inquiry? I can't believe they would be that stupid. I am buying a new home and can't afford a hard hit before the mortgage closes.
- They gave me the option of providing a $50 refundable security deposit if I wanted to opt out of a credit lookup. Seems like a good alternative for us worried about our credit score (app-o-rama, future mortgages, loans, etc)
-I can confirm this too, they do Hard Inquiry..

Comcast-XFINITY supported modems [comcast.net]

Comcast will track the number of times you call to look for a deal. I did this same offer 12 months ago and only received it on the 3rd try. Pricing was $44.95, $29.95, and then $19.99 with contract. THey even bothered to ask me why I kept calling back so may times -- I said it was because the rate got better every time and they went very quiet. Big Grin

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Joined May 2008
I serve a risen Savior!!!
> bubble2 5,292 Posts
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rejoyce
04-29-2012 at 12:44 PM.
04-29-2012 at 12:44 PM.
Quote from DJHall :
Vacaville, CA - Called the 877-298-0903 number and told the lady that my DSL price just increased and when I posted about it on Facebook a friend said she got a flier from Comcast that said, "Switch to XFINITY Internet and you'll get download speeds that are much faster than DSL, plus valuable extras, all for just $19.99 for 12 months." and it had this number on it.

After checking my address and researching promotions, I was offered Performance 20MB for 6 months at $19.99 and 6 additional months at $29.99 with no contract term. I was paying $24.95/mo for 6MB DSL before the promotional rate expired and it adjusted to $45/mo, so paying an average of $25/mo for 1 year for 20MB cable makes me happy. They wanted $7/mo cable modem rental fee, so I'm supplying my own for a lot less than that.

Great post.... thanks!
thanks for sharing your success story. i'm in sacramento, my q is - did u have to have cable tv w/ this deal or is this in ternet only for $19.99 for 12 months? i
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Joined May 2008
“Give me the caaaash!”
> bubble2 90 Posts
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tdizzle
05-01-2012 at 08:40 PM.
05-01-2012 at 08:40 PM.
Here is my fun story with Comcast as usual for them:

Called the number last week and got the $19.99 deal for 1 year. Rep said install would be Thursday between 4-6pm.

Waited 2 hours and no show. Called Comcast and was told the appointment was for Friday instead. I did not mishear, the rep screwed up. Rescheduled for Monday and serviced installed.

Called today to confirm the terms and price. What do you know its 1 year for $29.99 instead.

Called in to billing and explain the situation. Get transferred to "Loyalty Department". Explain again, wait 10 minutes, and he asks for the number I called and who I talked to. provided the number, waited another 10 minutes and then the guy tells me I need to talk to that department. Get transferred again, explain my situation, female rep sounds like she doesn't want to deal with it and disconnects.

Typical bait and switch as well as wonderful Comcast service. Will try again tomorrow but it'll be a long tough battle with lots of hour wasted. Should not have disconnected my AT&T service (I had a strong feeling this crap was going to happen).

So make sure you confirm everything Comcast before you get screwed. They probably charged me double for installation too that I have to fight with.
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Joined May 2011
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> bubble2 779 Posts
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rao63k51
05-01-2012 at 08:58 PM.
05-01-2012 at 08:58 PM.
I had similar issues with both Comcast & AT&T. Disconnected Comcast and my appointment was rescheduled for 5 times by AT&T and at last got the connection after 1.5 months.

- sent by iPhone App Deals & Steals 3.4.1 -
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Joined Nov 2009
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> bubble2 383 Posts
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drmd
05-02-2012 at 04:52 AM.
05-02-2012 at 04:52 AM.
Quote from pilla :
Existing customer from MD (Mont County). Called the 800# rep said no specials.
Cancelled account and called 3038720581 and signed up on wife's name.
$19.99 for 12 months. She also said if I signed the contract for 24 months the price would not change for 2 years.
Did they run credit(hard) check on your wife name?
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Joined Nov 2009
L4: Apprentice
> bubble2 383 Posts
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drmd
05-02-2012 at 08:21 AM.
05-02-2012 at 08:21 AM.
Quote from papitosabe :
just think of it as you moving out and someone moving in the very next day to obtain service...if you call them, just tell a lie if you have to..ex. i'm leaving for the military asap, i leave tonite.. or i forgot to cancel my service... my dad had called them, told them the acct was under my name but that he wanted it under his name...they didn't even offer a transfer, they just cancelled mine, and opened one up right then over the phone...

I wanted to sign under wife name and cancelled my service. Now they are saying disconnection pending for 20 days!!!! She has to wait....is this new ?
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Joined Apr 2011
L6: Expert
> bubble2 1,587 Posts
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GrandPanda1807
05-02-2012 at 01:59 PM.
05-02-2012 at 01:59 PM.
I had a similar price change with Comcast but did mine via chat, so I had a transcript. Faxed that to them, and they corrected it. Since the girl couldn't find a $24.99 promo, she put me on a $19.99 promo with $5 rental. I called back and got the rental fee removed, since I have my own modem. Ended up with a better price instead.

Really recommend getting deals from chat, so you have the transcript.
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Joined May 2008
“Give me the caaaash!”
> bubble2 90 Posts
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tdizzle
05-02-2012 at 04:04 PM.
05-02-2012 at 04:04 PM.
Yeah unfortunately Chat didn't work after several tries so thats why I went with the phone number.
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Joined May 2008
“Give me the caaaash!”
> bubble2 90 Posts
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tdizzle
05-02-2012 at 05:01 PM.
05-02-2012 at 05:01 PM.
After several hours on the phone with multiple transfers to different department, they still won't honor the $19.99. They said $29.99 is the lowest for my area (SF Bay Area)But they will bump my speed up and "escalate to corporate". We'll see what happens but that marketing group number is extremely sketchy with their dishonest tactics.
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Joined Nov 2007
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> bubble2 125 Posts
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whtan20
05-03-2012 at 03:43 PM.
05-03-2012 at 03:43 PM.
Having the opposite problem as you guys, i got this deal but tried to cancel(due to moving). They said my price was 19.99 for 2 YEARS. I remember this promotion was only for 6 months...how do they get away with changing the contract?! The only way to get out of it was to pay the "71$ early termination fee"...
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Joined Jul 2009
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> bubble2 38 Posts
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dangus00
05-03-2012 at 04:20 PM.
05-03-2012 at 04:20 PM.
I just tried getting this in 97214. No luck. Although the chat agent made it sound like I could get it. When I called the loyalty number they said that no one in Portland is getting this $19.99 promotion. Anybody from Portland getting this promotion who can help me out?
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Joined Apr 2006
L4: Apprentice
> bubble2 396 Posts
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tekcor1
05-03-2012 at 10:49 PM.
05-03-2012 at 10:49 PM.
Quote from dogstar1 :
Now to go order a modem via the ongoing Staples/Amazon deal.

Thanks everyone for keeping this thread alive. Big Grin
Can you provide a link to the Staples/Amazon modem deal? I need to buy a modem so I can stop paying $7/month for a rental from Comcast. Thanks!

Edit: Nevermind, found the deal here
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Last edited by tekcor1 May 3, 2012 at 11:11 PM.
Joined Aug 2007
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> bubble2 1,440 Posts
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oakraiders510
05-04-2012 at 12:07 PM.
05-04-2012 at 12:07 PM.
i got 29.99 for 12 months for the performance package calling the . Im in Northern California and I called the 877-298-0903 number
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Joined Dec 2009
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> bubble2 78 Posts
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mval6479
05-05-2012 at 04:34 PM.
05-05-2012 at 04:34 PM.
No matter what I do, Comcast refuses to lower my bill. I am currently paying $62 for internet only. I've tried all the tips and trick, yet they continue to say that the only way to lower my bill is to add additional services (which, in the end, will make my bill higher). One representative even stated, "Why would we lower your bill for a service that you already have." The only thing offered was going down to $49. Do you guys have any other tips or suggestions?
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Joined Nov 2007
L3: Novice
> bubble2 226 Posts
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Karneey
05-05-2012 at 04:44 PM.
05-05-2012 at 04:44 PM.
Promised 29.99 a month for 6 months. Ended up getting charged 42.95 a month. Called in and the best they could offer me was $33 a month for 12 months. Comcast is pure bull shit.
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Last edited by Karneey May 5, 2012 at 05:12 PM.

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> bubble2 6,258 Posts
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BigBuford
05-05-2012 at 04:44 PM.
05-05-2012 at 04:44 PM.
Quote from mval6479 :
No matter what I do, Comcast refuses to lower my bill. I am currently paying $62 for internet only. I've tried all the tips and trick, yet they continue to say that the only way to lower my bill is to add additional services (which, in the end, will make my bill higher). One representative even stated, "Why would we lower your bill for a service that you already have." The only thing offered was going down to $49. Do you guys have any other tips or suggestions?
Every six months to one year depending on the promotion, I switch between my and my wife's name. There will be a 1-3 days disconnection between switches (usually the weekend when we're out) and some calls to setup the modem mac address on the account. $29.99 for about 2 years now.
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