forum thread Posted by uscpsycho • Nov 19, 2007
Nov 19, 2007 11:26 AM
forum thread Posted by uscpsycho • Nov 19, 2007
Nov 19, 2007 11:26 AM
Price Matching & Coupon Matching Policy Roundup
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I've noticed that people often have questions about price/coupon matching, or have trouble executing price matches. I'm hoping to provide all the resources you need for successful price matches. Some of these policies are hard to find so I hope this list is helpful to noobs and veterans alike.
My first rule of price matching is to bring a printout of the store's PM policy with you. Before you, go have the relevant sections highlighted, this includes anything having to do with rebates, coupons, etc. This puts them on notice that you are serious and have done your homework. Nothing beats the feeling of having a manager contradict the PM policy, then pulling the PM policy out of your pocket and pointing to a section (already highlighted) that negates what he said. When that happens, you'll get your PM 100% of the time, and the manager will feel like a tool. Hopefully there will be lots of other customers nearby when this happens
These are the price matching policies of the most popular SD retailers, in alphabetical order. If you can think of any that I missed please add them to the wiki.
http://www.amazon.com/gp/help/cus...=1-1#match
http://bedbathandbeyon
http://www.bestbuy.com/site//olsp...d=cat120
bodybuilding.com - you have to call to get a price match but they will match competitor prices
http://www.buy.com/corp/support/g...rantee.asp
http://www.circuitcity sayonara CC
http://www.compusa.com/help/terms.asp?#pric
http://www.deepdiscoun
http://www.endless.com/help/200104720/ (thanks wookiewoo - repped)
http://www.jr.com/information/pop...hnote.htm
http://www.lowes.com/lowes/lkn?ac...olicy.
http://www.officedepot
http://www.officemax.c
http://onlineshoes.cus
https://help.overstock.
http://www.sears.com/shc/s/nb_101...?adCel
http://www.shoes.com/shop.asp?Sho...
http://www.staples.com/sbd/conten...match.
Target.com - http://www.target.com/b/ref=br_bx...e=1
Target B&M - https://slickdeals.net/forums/showthread.php?
http://www.zappos.com/price_protectio RIP
http://www.tigerdirect
Wal Mart - According to fine print on TV commercial "Our stores will match the price of any local competitor's printed ad for an identical product. Not applicable to Walmart.com. Restrictions apply. See store for details." (see also: https://slickdeals.net/forums/showthread.php?
Home Depot - See post #22 - diff policy for Online & B&M
Toys R Us - Does not PM according to rtalber1 in post #9. Or maybe they do? See post #32.
Can anyone find:
Frys - See Wiki
FYE
LNT sayonara
Others?
One thing to note is that some of the retailers above do not PM other stores but it's still helpful to know what their PM policy is.For instance, Amazon will give you a price adjustment within 30 days if they lower their price. I've been told at least twice that they cannot adjust the price once the product has been shipped. Then I respond with the blurb about price adjustments, along with a direct link to that section, and viola, I've got my price adjustment and an apology. (Amazon no longer offers price protection.)
My first rule of price matching is to bring a printout of the store's PM policy with you. Before you, go have the relevant sections highlighted, this includes anything having to do with rebates, coupons, etc. This puts them on notice that you are serious and have done your homework. Nothing beats the feeling of having a manager contradict the PM policy, then pulling the PM policy out of your pocket and pointing to a section (already highlighted) that negates what he said. When that happens, you'll get your PM 100% of the time, and the manager will feel like a tool. Hopefully there will be lots of other customers nearby when this happens
These are the price matching policies of the most popular SD retailers, in alphabetical order. If you can think of any that I missed please add them to the wiki.
http://www.amazon.com/gp/help/cus...=1-1#match
http://bedbathandbeyon
http://www.bestbuy.com/site//olsp...d=cat120
bodybuilding.com - you have to call to get a price match but they will match competitor prices
http://www.buy.com/corp/support/g...rantee.asp
http://www.compusa.com/help/terms.asp?#pric
http://www.deepdiscoun
http://www.endless.com/help/200104720/ (thanks wookiewoo - repped)
http://www.jr.com/information/pop...hnote.htm
http://www.lowes.com/lowes/lkn?ac...olicy.
http://www.officedepot
http://www.officemax.c
http://onlineshoes.cus
https://help.overstock.
http://www.sears.com/shc/s/nb_101...?adCel
http://www.shoes.com/shop.asp?Sho...
http://www.staples.com/sbd/conten...match.
Target.com - http://www.target.com/b/ref=br_bx...e=1
Target B&M - https://slickdeals.net/forums/showthread.php?
http://www.tigerdirect
Wal Mart - According to fine print on TV commercial "Our stores will match the price of any local competitor's printed ad for an identical product. Not applicable to Walmart.com. Restrictions apply. See store for details." (see also: https://slickdeals.net/forums/showthread.php?
Home Depot - See post #22 - diff policy for Online & B&M
Toys R Us - Does not PM according to rtalber1 in post #9. Or maybe they do? See post #32.
Can anyone find:
Frys - See Wiki
FYE
Others?
One thing to note is that some of the retailers above do not PM other stores but it's still helpful to know what their PM policy is.
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Community Notes
About the Poster
I've noticed that people often have questions about price/coupon matching, or have trouble executing price matches. I'm hoping to provide all the resources you need for successful price matches. Some of these policies are hard to find so I hope this list is helpful to noobs and veterans alike.
My first rule of price matching is to bring a printout of the store's PM policy with you. Before you, go have the relevant sections highlighted, this includes anything having to do with rebates, coupons, etc. This puts them on notice that you are serious and have done your homework. Nothing beats the feeling of having a manager contradict the PM policy, then pulling the PM policy out of your pocket and pointing to a section (already highlighted) that negates what he said. When that happens, you'll get your PM 100% of the time, and the manager will feel like a tool. Hopefully there will be lots of other customers nearby when this happens
These are the price matching policies of the most popular SD retailers, in alphabetical order. If you can think of any that I missed please add them to the wiki.
http://www.amazon.com/gp/help/cus...=1-1#match
http://bedbathandbeyon
http://www.bestbuy.com/site//olsp...d=cat120
bodybuilding.com - you have to call to get a price match but they will match competitor prices
http://www.buy.com/corp/support/g...rantee.asp
http://www.circuitcity sayonara CC
http://www.compusa.com/help/terms.asp?#pric
http://www.deepdiscoun
http://www.endless.com/help/200104720/ (thanks wookiewoo - repped)
http://www.jr.com/information/pop...hnote.htm
http://www.lowes.com/lowes/lkn?ac...olicy.
http://www.officedepot
http://www.officemax.c
http://onlineshoes.cus
https://help.overstock.
http://www.sears.com/shc/s/nb_101...?adCel
http://www.shoes.com/shop.asp?Sho...
http://www.staples.com/sbd/conten...match.
Target.com - http://www.target.com/b/ref=br_bx...e=1
Target B&M - https://slickdeals.net/forums/showthread.php?
http://www.zappos.com/price_protectio RIP
http://www.tigerdirect
Wal Mart - According to fine print on TV commercial "Our stores will match the price of any local competitor's printed ad for an identical product. Not applicable to Walmart.com. Restrictions apply. See store for details." (see also: https://slickdeals.net/forums/showthread.php?
Home Depot - See post #22 - diff policy for Online & B&M
Toys R Us - Does not PM according to rtalber1 in post #9. Or maybe they do? See post #32.
Can anyone find:
Frys - See Wiki
FYE
LNT sayonara
Others?
One thing to note is that some of the retailers above do not PM other stores but it's still helpful to know what their PM policy is.For instance, Amazon will give you a price adjustment within 30 days if they lower their price. I've been told at least twice that they cannot adjust the price once the product has been shipped. Then I respond with the blurb about price adjustments, along with a direct link to that section, and viola, I've got my price adjustment and an apology. (Amazon no longer offers price protection.)
My first rule of price matching is to bring a printout of the store's PM policy with you. Before you, go have the relevant sections highlighted, this includes anything having to do with rebates, coupons, etc. This puts them on notice that you are serious and have done your homework. Nothing beats the feeling of having a manager contradict the PM policy, then pulling the PM policy out of your pocket and pointing to a section (already highlighted) that negates what he said. When that happens, you'll get your PM 100% of the time, and the manager will feel like a tool. Hopefully there will be lots of other customers nearby when this happens
These are the price matching policies of the most popular SD retailers, in alphabetical order. If you can think of any that I missed please add them to the wiki.
http://www.amazon.com/gp/help/cus...=1-1#match
http://bedbathandbeyon
http://www.bestbuy.com/site//olsp...d=cat120
bodybuilding.com - you have to call to get a price match but they will match competitor prices
http://www.buy.com/corp/support/g...rantee.asp
http://www.compusa.com/help/terms.asp?#pric
http://www.deepdiscoun
http://www.endless.com/help/200104720/ (thanks wookiewoo - repped)
http://www.jr.com/information/pop...hnote.htm
http://www.lowes.com/lowes/lkn?ac...olicy.
http://www.officedepot
http://www.officemax.c
http://onlineshoes.cus
https://help.overstock.
http://www.sears.com/shc/s/nb_101...?adCel
http://www.shoes.com/shop.asp?Sho...
http://www.staples.com/sbd/conten...match.
Target.com - http://www.target.com/b/ref=br_bx...e=1
Target B&M - https://slickdeals.net/forums/showthread.php?
http://www.tigerdirect
Wal Mart - According to fine print on TV commercial "Our stores will match the price of any local competitor's printed ad for an identical product. Not applicable to Walmart.com. Restrictions apply. See store for details." (see also: https://slickdeals.net/forums/showthread.php?
Home Depot - See post #22 - diff policy for Online & B&M
Toys R Us - Does not PM according to rtalber1 in post #9. Or maybe they do? See post #32.
Can anyone find:
Frys - See Wiki
FYE
Others?
One thing to note is that some of the retailers above do not PM other stores but it's still helpful to know what their PM policy is.
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251 Comments
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I bought a TV from them less than a week ago, and now they are selling it for $70 less....any chance I could get the difference back?
I bought a TV from them less than a week ago, and now they are selling it for $70 less....any chance I could get the difference back?
Walmart...the policy is if you bring in the ad and it is the EXACT same model the price
guarantee is in place for 30 days after YOUR purchase...I have never gone in with anything but the original ad from the local paper so I don't know about printed from online
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also does anyone have a 12% off best buy coupon, only thread i found had some black and white scans, i dont know if bb will take those. Thanks
now the question is
is this redeemable at staples or elsewhere? as a pricematch?
micro center is about 1/2 hour drive and would prefer to use it somewhere closer
I bought a TV from them less than a week ago, and now they are selling it for $70 less....any chance I could get the difference back?
also does anyone have a 12% off best buy coupon, only thread i found had some black and white scans, i dont know if bb will take those. Thanks
The answer to this is no. I just left Best Buy today after I was told by one of the employee's that BB should be able to match the Target ad. I had the flyer with me and went up to customer service and they didn't want to give it to me, they called the manager and he also said he wouldn't honor it. The sad part is I had 2 blu ray movies, 3 games, an extra controller, the PS3 system, a memory card adapter, and was even thinking about the warranty. When he said no and wouldn't budge I just left all the items at customer service and just bought everything at Target. All because they wouldn't budge on a $40 gift card. I thought he was joking but Best Buy, but he was adamant that Best Buy never honors free offers. I felt like he was treating me like a terrorist when he was talking to me, the service was just that bad.
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I am a cashier at Walmart, and will do my best to help with some of the questions you guys have.
I'm fairly confident that an online circular would not work unless you get a nice cashier. As you stated above, its too far for you to drive for a deal, so its probably considered 'out of the competitive area' to pricematch. It would never hurt to ask your cashier, just don't be surprised when you are turned down, and don't push the issue as it probably won't get you anywhere.
We do not match online retailers. Once again, they are not in our competitive area. At my walmart, we keep the sales flyers for the week at each register. You might ask a cashier if your store has them, as these are the stores that we would consider in our competitive area.
We do not honor what walmart calls gimmick deals, which are percent off's and buy one get one free's.
Someone asked if you can pricematch then use a coupon. Yes, you can, as long as its not a competitor's q (iow, it has to be a mq).
The item you are pricematching has to be the EXACT item as in the competitors ad.
Yes, we will be pricematching on Black Friday (really really wish i didn't work at walmart now, haha). Make sure your item is the EXACT - i really mean EXACT- as we have been warned to watch for people trying to scam. Also, bring the add with you and have it open to the correct page for us to verify that the item is right. This will help us immensely and you'll be more likely to get your pm.
I am unsure about the 30 day price guarentee you guys have mentioned. I've never heard of it, but I'm not at the customer service desk, so i honestly don't know. The best bet would be to call your store and ask. If they say no, you could always return the item and then purchase the same thing. The trouble would be worth it for $70 imo.
Anysays, happy shopping and good luck!