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I was just CHARGED for trying on a pair of shoes. UPDATE ON POST #431

3,281 756 June 22, 2007 at 12:00 PM
Okay so today I went into a running store to try on some shoes. I'm in the very BEGINNING of my search for new shoes and I just wanted to try on a few brands that were new to me and see if anything was going on with my foot. So I go into this store, the kid asks me if I'd ever been there before.. I said NO.. I said I was looking for shoes.. he says okay great and asks me to take walk in front of him for him to look at my stride/ gate. I do, it takes 2 minutes for him to determine that I'm mostly neutral/ slight overpronator. I try on TWO pairs of shoes. I tell him okay great, I'm going to look around, I might come back. I don't know. I don't know and I don't BS, its as simple as that. I might come back I might not for the shoes. I'm an informed shopper and I next to NEVER buy things on impulse. Then his attitude changed. He starts giving me this schpeel about how they're a high end running store and they take pride in fitting their customers with shoes and if I don't buy the shoes right then and there he was going to have to charge me $20 for the less than 10 minutes of time and two pairs of shoes I tried on. I asked him if he was freakin kidding me. The lady manager had to come over.. APPARENTLY, on the OTHER SIDE of the boxes of shoes he was stacking next to me was a sheet of laminated PAPER that said about this policy, in a not so very large font size. Okay so why did he NOT tell me about this when he asked me if I had ever been in the store? I clearly said no. Why did he let me walk in front of him and and spend the two minutes looking at my feet and not tell me this? I paid the $20 and left. And I know they talked about me when I left.. you could feel it in the air as I was paying. And I just know they were all like "Oh I hate when people do that.. " when in reality they should LOVE it.. $20 PURE PROFIT for under 10 minutes of time! They didn't tell me about this upfront and they stacked the shoes next to the piece of paper that said this. I couldn't even see it!
So I was thinking should I file a report with like BBB? I think $20 is a lot of money for merely trying on a pair of shoes and less than 10 minutes of time especially since I wasn't told about it upfront. I'm a girl and I've tried on my fair share of shoes in my lifetime and NEVER been charged for trying them on.

What do you guys think I should do? Nothing, something? I might just let it go.. but for right now I'm Mad

Sorry I meant to click the RANT icon not chat.. I don't know how that happened.
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About the OP
Joined Jun 2006 L8: Grand Teacher
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Last Edited by serra | Staff August 24, 2007 at 01:26 PM
UPDATE


Quote from PhoebesMeow :
laugh out loud Oh.. Blush I can't believe I didn't think to update this when I did, yes, get the refund on my next CC statement. So it all worked out. And I won a pair of running shoes online since as I mentioned when the Fixer article was out, they came, they fit, they're awesome. I'm happy. It all worked out. Smilie

Quote from PhoebesMeow :

The name of this store is THE HUMAN RACE (its a runner's store) Mad

Everyone close to that store go over there, try 30 pairs of shoes and leave. If you're not close, call and bug them about their policy!

http://www.humanracesports.com/

The Human Race
Orland Park, IL - 708.349.4724
Valparaiso, IN - 219.465.5335

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Joined Jul 2005
Scarydevil Monastery
> bubble2 26,675 Posts
2,340 Reputation
veritablequandary
06-22-2007 at 12:02 PM.
06-22-2007 at 12:02 PM.
No way they would've gotten $20 from me. Not sure what you can do now though.

That sucks. Comfort
Reply
Joined Feb 2005
In MSUSteve280 I Trust
> bubble2 5,759 Posts
153 Reputation
MSUSteve280
06-22-2007 at 12:02 PM.
06-22-2007 at 12:02 PM.
How / why did you pay them?
Reply
Joined Nov 2005
L10: Grand Master
> bubble2 39,439 Posts
5,562 Reputation
Dr. J
06-22-2007 at 12:02 PM.
06-22-2007 at 12:02 PM.
I wouldn't have payed the $$ and just left.
Reply
Joined Jun 2003
as cheap as they get!
> bubble2 3,870 Posts
500 Reputation
n30
06-22-2007 at 12:03 PM.
06-22-2007 at 12:03 PM.
what shoe store is this ...so i can make sure i never go there!
Reply
Joined Sep 2006
IVIodel citizen
> bubble2 19,431 Posts
836 Reputation
Fallacy
06-22-2007 at 12:03 PM.
06-22-2007 at 12:03 PM.
I would not have paid and just left.
Reply
Joined Jun 2006
L8: Grand Teacher
> bubble2 3,281 Posts
756 Reputation
Original Poster
PhoebesMeow
06-22-2007 at 12:03 PM.
06-22-2007 at 12:03 PM.
Quote from veritableqndry :
No way they would've gotten $20 from me. Not sure what you can do now though.

That sucks. Comfort
Thanks. I know I can't get the money back now but I really feel that was wrong.. I want to file a report but I'm wondering if that's going to far. It did seem like a sneaky and devious business practice though.
Reply
Joined Sep 2004
.........................
> bubble2 13,944 Posts
650 Reputation
Gray.
06-22-2007 at 12:03 PM.
06-22-2007 at 12:03 PM.
You definitely need to report them.
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Joined Jun 2005
Yes, I'm a Shopaholic.
> bubble2 14,037 Posts
1,043 Reputation
RedLuvsPugs
06-22-2007 at 12:03 PM.
06-22-2007 at 12:03 PM.
What kind of store were you in? I would have just run out of there, and told them I had no money
Reply
Joined Sep 2006
IVIodel citizen
> bubble2 19,431 Posts
836 Reputation
Fallacy
06-22-2007 at 12:03 PM.
06-22-2007 at 12:03 PM.
Quote from n30 :
what shoe store is this ...so i can make sure i never go there!
I'm going to go there and try on a few pairs of shoes, and then just leave. What are they going to do? call the cops?
Reply
Joined Jun 2006
L8: Grand Teacher
> bubble2 3,281 Posts
756 Reputation
Original Poster
PhoebesMeow
06-22-2007 at 12:04 PM.
06-22-2007 at 12:04 PM.
Quote from MSUSteve280 :
How / why did you pay them?
because I'm a sucker.

And the name of this store is THE HUMAN RACE (its a runner's store) Mad
Reply
Joined Jan 2007
Permanently Banned
> bubble2 4,620 Posts
116 Reputation
Timmmmy
06-22-2007 at 12:05 PM.
06-22-2007 at 12:05 PM.
First off you should have just walked out. Second, calling the BBB will not to anything unless they are a member, and I doubt that they are.
Reply
Joined Dec 2005
My # is bigger than yours
> bubble2 37,382 Posts
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SnakePlisken
06-22-2007 at 12:05 PM.
06-22-2007 at 12:05 PM.
Quote from MSUSteve280 :
How / why did you pay them?
He resides in between the parts "a fools & his money are soon parted" & "there's a sucker born every minute"
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Joined Jan 2007
Permanently Banned
> bubble2 4,620 Posts
116 Reputation
Timmmmy
06-22-2007 at 12:05 PM.
06-22-2007 at 12:05 PM.
Quote from IVIax :
I'm going to go there and try on a few pairs of shoes, and then just leave. What are they going to do? call the cops?
If it was near me I would too. I'd even drive an hour to get there.
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