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+98 Score 969 Replies 342,105 Views
Post #47881604 added 02-21-2012 2:54 PM by warrent in Deal Talk
Interesting I have a 58" plasma model which is not covered while all version smaller are... Eitherway the TV works great still and would buy another Samsung in a heart beat.
+98 Score 969 Replies 342,105 Views
Post #47881726 added 02-21-2012 2:59 PM by Lanmanna in Deal Talk
My TV is from 2010, but am having problems with it. I wonder if it was just a hold over at Best Buy. :lmao: Can't check my model number since I'm not at home. What kind of compensation will people...
+98 Score 969 Replies 342,105 Views
Post #47881770 added 02-21-2012 3:01 PM by bluetrep in Deal Talk
that is why I never buy this kind of low cost brand
+98 Score 969 Replies 342,105 Views
Post #47881842 added 02-21-2012 3:04 PM by t1967m in Deal Talk
You could say the same thing about computers but Dell had a capacitor issue in certain models\mb versions that they had to swap out. Don't remember hearing any other computer company having the...
+98 Score 969 Replies 342,105 Views
Post #47881860 added 02-21-2012 3:05 PM by horn34 in Deal Talk
Samsung is not a low cost brand when it comes to HDTVs. Do a little research.
+98 Score 969 Replies 342,105 Views
Post #47880074 added 02-21-2012 1:51 PM by nstar510 in Deal Talk
Just returned my Samsung LN46C630 few days ago for a 55" LG LED 120hz. The problem with the Samsung was the Panel - so the Bestbuy in-service techie said. This would come nicely as a small...
+98 Score 969 Replies 342,105 Views
Post #47880224 added 02-21-2012 1:56 PM by Keeper2009 in Deal Talk
The problem is how Samsung handled it. They continue to deny the sets have a problem, even in the class action settlement. If the company had stepped up, admitted the problem and took steps to help...
+98 Score 969 Replies 342,105 Views
Post #48002336 added 02-26-2012 6:42 AM by alreadyposted in Deal Talk
you can technically sell the tv to your "friend" and then your friend conveniently throw the tv away
+98 Score 969 Replies 342,105 Views
Post #48025032 added 02-27-2012 7:16 AM by jersey521 in Deal Talk
Can someone please HELP me answering my question: I have a unique problem, 1. Yes I have the TV with the capacitor problem 2. Yes I have the original receipt. 2. But my two year old threw a...
+98 Score 969 Replies 342,105 Views
Post #48025356 added 02-27-2012 7:33 AM by 1980s_SpaceGuy in Deal Talk
Okay, so I did the Live Chat the other night, and I asked if I received a 'Transaction ID' for contacting them and the rep said, "No." Just got off the phone (1888-899-7602), the rep did give me a...
+98 Score 969 Replies 342,105 Views
Post #48027600 added 02-27-2012 9:12 AM by blackblaze in Deal Talk
Thats what Im doing as well (two receipts, old and new, along with Trans ID), thanks for providing this info :nod:
+98 Score 969 Replies 342,105 Views
Post #48032576 added 02-27-2012 12:01 PM by alreadyposted in Deal Talk
they gave you a different transaction number?
+98 Score 969 Replies 342,105 Views
Post #48037470 added 02-27-2012 2:57 PM by alreadyposted in Deal Talk
Why do I have a feeling that they are purposely giving conflicting info so that they have grounds on denying the claim.
+98 Score 969 Replies 342,105 Views
Post #48047004 added 02-27-2012 9:39 PM by F1Racer in Deal Talk
You have 18 months to sort out any issues even if they initially reject you.
+98 Score 969 Replies 342,105 Views
Post #48056690 added 02-28-2012 7:59 AM by rimzim in Deal Talk
If you have the purchase receipt, guess you can use sell option.
+98 Score 969 Replies 342,105 Views
Post #48059362 added 02-28-2012 9:30 AM by spader in Deal Talk
Low cost?:shake: Depends on model. I've had the LNT4081FX/XXA LED TV for 3 years, beautiful picture no problems.
+98 Score 969 Replies 342,105 Views
Post #48069132 added 02-28-2012 2:53 PM by spader in Deal Talk
Yes and if you get the money give it to your friend.:O
+98 Score 969 Replies 342,105 Views
Post #48075248 added 02-28-2012 7:33 PM by ydgmms in Deal Talk
So. I fixed my buddies TV with this issue. for $0 in parts ..gotta love having capacitors at a facility...but I charged him a 12 pack of shiner... How does he go about getting refunded? :D
+98 Score 969 Replies 342,105 Views
Post #48026426 added 02-27-2012 8:28 AM by vwtoys in Deal Talk
My rep said mail in by June 2nd.
+98 Score 969 Replies 342,105 Views
Post #48034826 added 02-27-2012 1:15 PM by jkalsaria in Deal Talk
I still own this TV but it got fixed for symptom#4) Cycling on & off with in six month when it was under warranty, but i still see delay in turning on TV. Will i be able get qualify for this or no?
+98 Score 969 Replies 342,105 Views
Post #48035166 added 02-27-2012 1:26 PM by jersey521 in Deal Talk
Yes they gave me a different transcation number
+98 Score 969 Replies 342,105 Views
Post #48043718 added 02-27-2012 7:20 PM by blackblaze in Deal Talk
wait, didn't you already call and they told you that the docs you had were already fine, and now they are telling you different :confused: I am feeling like they are sending conflicting...
+98 Score 969 Replies 342,105 Views
Post #48069968 added 02-28-2012 3:26 PM by BrentH560 in Deal Talk
I have model LNT4032HX/XAA and corrected the issue on my own. However I do NOT have the original receipt. What should I do? I would like the $300 refund.
+98 Score 969 Replies 342,105 Views
Post #47936010 added 02-23-2012 11:55 AM by blackblaze in Deal Talk
Still bordering that fine line of having them fix a TV that is the same model as that you got a settlement on :scratch:
+98 Score 969 Replies 342,105 Views
Post #47936014 added 02-23-2012 11:55 AM by JuMpMaN6235 in Deal Talk
Are these models set in stone? or could more be added to the list? I still dont understand why my tv (LNS3251D) is not on the list, but the LNS4051D is? I had to repair my TV about 9 months ago...
+98 Score 969 Replies 342,105 Views
Post #47938286 added 02-23-2012 1:06 PM by phead128 in Deal Talk
You have two options really: 1) Complain before Mar 2nd, ask for free repairs or reimbursement of past repairs cost 2) If you don't have the TV anymore, call before Mar 2nd, complain, then you...
+98 Score 969 Replies 342,105 Views
Post #47999624 added 02-25-2012 11:47 PM by masn.sd in Deal Talk
I am so happy to have checked SD today. I have one of the models (DLP, 57 inch. need to check the model # tomorrow) that crapped out on me more than a year ago. several capacitors went bad. A friend...
+98 Score 969 Replies 342,105 Views
Post #47996740 added 02-25-2012 8:36 PM by esphil in Deal Talk
I have the 50" samsung plasma but I still own it. I had issues with snow on the screen every once and a while, heavily pixelated.
+98 Score 969 Replies 342,105 Views
Post #48001410 added 02-26-2012 5:08 AM by masn.sd in Deal Talk
Thanks a lot, phead128. I'll call them to get a repair. I was pretty happy with the set before it stopped working. By the way, is the hotline the same as the complain line (1-888-899-7602)?
+98 Score 969 Replies 342,105 Views
Post #48469186 added 03-14-2012 9:36 PM by F1Racer in Deal Talk
Good record keeping helps in every instance from car accidents to IRS to SEA.
+98 Score 969 Replies 342,105 Views
Post #48543136 added 03-17-2012 7:19 PM by chunli in Deal Talk
Lawyers needed new ferraris
+98 Score 969 Replies 342,105 Views
Post #48217526 added 03-05-2012 8:19 AM by chance3349 in Deal Talk
The Samsung repairman came to my house and changed the capacitors but I still have the old problem of dark shadow moving across the screen. SHAMsung has not acknowledged the faulty T-CON boards on...
+98 Score 969 Replies 342,105 Views
Post #48245264 added 03-06-2012 7:54 AM by henny in Deal Talk
Goodwill is an official recycling center for old dead electronics. (at least here in OR)
+98 Score 969 Replies 342,105 Views
Post #48245434 added 03-06-2012 7:59 AM by BrentH560 in Deal Talk
I think its a way for them to verify that you actually owned the tv at some point in time since they are not coming to repair it. I bet there are people applying for this claim that have never owned...
+98 Score 969 Replies 342,105 Views
Post #48244718 added 03-06-2012 7:31 AM by blackblaze in Deal Talk
They will :lol: I agree that proof of throwing it away is worded for the customer to fail approval, hence folks getting donation slips.
+98 Score 969 Replies 342,105 Views
Post #48246566 added 03-06-2012 8:44 AM by throwaway9503 in Deal Talk
Anyone not receive a response back yet? I sent in my claim form the first day and still haven't heard back. Going to give them a call today.
+98 Score 969 Replies 342,105 Views
Post #48203692 added 03-04-2012 4:57 PM by sowhat073 in Deal Talk
dang i wish i told them i sold it now
+98 Score 969 Replies 342,105 Views
Post #48244398 added 03-06-2012 7:18 AM by BrentH560 in Deal Talk
Claim form with all options checked and an arrow indicating I wanted the $300 debit, Receipt from Amazon showing the purchase of the LNT4032HX/XAA and donation slip for goodwill.
+98 Score 969 Replies 342,105 Views
Post #48260388 added 03-06-2012 5:30 PM by TheYoz in Deal Talk
I filed a claim on their website but they have this new bs Samsung nation thing and it does not show up anymore. I ended up buying new capacitors and fixing the damn thing myself. Can anyone provide...
+98 Score 969 Replies 342,105 Views
Post #48260464 added 03-06-2012 5:32 PM by blackblaze in Deal Talk
but documentation can be received up til June 2, so as long as you have transaction ID of complaint, still have time to put things together. Did you also use a donation slip to show proof of no...
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