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+14 Score 62 Replies 9,988 Views
Post #114022447 added 04-04-2018 3:34 PM by Nuke_Dukem in Deal Talk
Swagbucks finally credited the correct amount after many hours of trying to contact them. What could have been fixed in one simple email, took multiple emails and days, due to their avoidance. I...
+14 Score 62 Replies 9,988 Views
Post #113794415 added 03-29-2018 6:43 AM by Nuke_Dukem in Deal Talk
2 weeks later and these scumbags have still not responded to the BBB complaint and also ignored all email contact. If I lived in California I would sue them and I am not the sue happy type. This is a...
+14 Score 62 Replies 9,988 Views
Post #113213479 added 03-14-2018 9:25 AM by Nuke_Dukem in Deal Talk
Typical canned response making empty promises.
+14 Score 62 Replies 9,988 Views
Post #113212815 added 03-14-2018 9:09 AM by Nuke_Dukem in Deal Talk
I filed a BBB complaint today because they are completely ignoring my emails for a status update.
+14 Score 62 Replies 9,988 Views
Post #113212011 added 03-14-2018 8:51 AM by san-mel in Deal Talk
I submitted a follow-up rebuttal to SB in my BBB complaint. Awaiting their response. I also sent a FB message to boxed.com and they actually replied within minutes. Here is their response: ...
+14 Score 62 Replies 9,988 Views
Post #113156151 added 03-12-2018 8:41 PM by Nuke_Dukem in Deal Talk
Sent you a PM. This gives me hope that these scumbags will credit my swagbucks. It's infuriating having to spend this much time contacting their terrible customer service.
+14 Score 62 Replies 9,988 Views
Post #113154963 added 03-12-2018 8:03 PM by san-mel in Deal Talk
I posted my update in a similar thread. Shortly after filing my BBB complaint, I got a "courtesy credit." SB's response indicated that the merchant invalidated the purchase and it "may caused by, but...
+14 Score 62 Replies 9,988 Views
Post #113154327 added 03-12-2018 7:46 PM by Nuke_Dukem in Deal Talk
Did anyone else get swagbucks credited back after they were reversed? I sent them a screenshot of the offer before they changed the terms to exclude the use of promo codes. I am still waiting for a...
+14 Score 62 Replies 9,988 Views
Post #112862507 added 03-05-2018 1:17 PM by san-mel in Deal Talk
And this is just the sort of thing that adds to my fury. As you can see in previous posts, I did just the same thing--sent a screen shot of their confirmation to me, but instead they are stonewalling...
+14 Score 62 Replies 9,988 Views
Post #112860891 added 03-05-2018 12:32 PM by lonelysis22 in Deal Talk
Sorry for those who haven't had any luck. I sent a support ticket through discover offers yesterday and was credited within the last hour without an issue. I sent a screenshot of the original email I...
+14 Score 62 Replies 9,988 Views
Post #112852495 added 03-05-2018 8:56 AM by san-mel in Deal Talk
Just got another response from SB, with the same boilerplate nonsense, so enough is enough. I filed a BBB complaint. I still don't understand why many people got the pending credit reversed...
+14 Score 62 Replies 9,988 Views
Post #112851855 added 03-05-2018 8:39 AM by Nuke_Dukem in Deal Talk
Same here
+14 Score 62 Replies 9,988 Views
Post #112850691 added 03-05-2018 8:10 AM by san-mel in Deal Talk
I'm still getting the runaround from them. I abandoned my original support ticket and sent another, and got a quick response but asking me for more info which is unnecessary since the I sent them the...
+14 Score 62 Replies 9,988 Views
Post #112849887 added 03-05-2018 7:48 AM by StrawMan86 in Deal Talk
at least you got a response. a month ago, when the pending credit disappeared, they sent me an email telling me to reply in 32 days, which I did a couple days ago, and received nothing whatsoever. ...
+14 Score 62 Replies 9,988 Views
Post #112795743 added 03-03-2018 3:22 PM by san-mel in Deal Talk
Glad you got your credit, but this is the kind of thing that is absolutely infuriating and unacceptable. The mark of a poorly run company that can't be consistent. They know darn well by now that...
+14 Score 62 Replies 9,988 Views
Post #112795375 added 03-03-2018 3:12 PM by san-mel in Deal Talk
Yep. Sent a follow-up to my original support ticket. Got an asinine response, a long-winded lecture about following all the procedures and basic how-swagbucks-works 101 about shop activity, taking...
+14 Score 62 Replies 9,988 Views
Post #112794555 added 03-03-2018 2:43 PM by rseiler in Deal Talk
We're at 32 days now.
+14 Score 62 Replies 9,988 Views
Post #112531795 added 02-24-2018 12:08 PM by MrHalliday in Deal Talk
Sent in a request today, we'll see how it goes. I normally avoid any non-instant credit SB offers. This seemed good... now seems like too much work. I was gonna place a boed order anyway... :)...
+14 Score 62 Replies 9,988 Views
Post #112181631 added 02-14-2018 7:10 PM by san-mel in Deal Talk
Yeah, I posted a week ago that I submitted a support ticket and the reply then was to wait the full 32 days before they would investigate.
+14 Score 62 Replies 9,988 Views
Post #112178563 added 02-14-2018 5:37 PM by Nuke_Dukem in Deal Talk
Did you submit a request? If so, what did you say?
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