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+134 Score 591 Replies 118,269 Views
Post #125227045 added 02-10-2019 1:48 AM by WilliamG in Deal Talk
For the record I don’t believe for a second this is anything to do with net neutrality. You’d have thousands of customers complaining if it were. I think you’re having a very different issue.
+134 Score 591 Replies 118,269 Views
Post #125221693 added 02-09-2019 8:32 PM by Gorgula in Deal Talk
Keep us updated. I had my speeds dropping to under 100 and sometimes under 50 starting at around 5pm for months. They sent someone out at non-primetime and said there is nothing they can do. Over and...
+134 Score 591 Replies 118,269 Views
Post #124094368 added 01-03-2019 9:51 AM by DeadWynter in Deal Talk
Interesting... I had the same setup and all CAT6, and got great speeds - But YouTube constantly buffered. From my Google-Fu, that is a fairly common issue with Centurylink. Now I'm with Comcast...
+134 Score 591 Replies 118,269 Views
Post #124094659 added 01-03-2019 9:59 AM by faganm24 in Deal Talk
Try calling your local customer service # if you have it. They should be able to match it now on your post pay account. I have the local number for Omaha, but not sure other places.
+134 Score 591 Replies 118,269 Views
Post #124094716 added 01-03-2019 10:01 AM by faganm24 in Deal Talk
Ditto.
+134 Score 591 Replies 118,269 Views
Post #124095445 added 01-03-2019 10:22 AM by Brewskie in Deal Talk
If I’m saving over $400 a year I can deal with their crappy CS. It might take a hour to cancel or resolve an issue and if I only call 3 or 4 times a year - I look at as making $100 a hour.
+134 Score 591 Replies 118,269 Views
Post #124095514 added 01-03-2019 10:24 AM by KashaniSaysFuChiz in Deal Talk
Nothing but Spectrum and AT&T here in San Antonio -.-
+134 Score 591 Replies 118,269 Views
Post #124095673 added 01-03-2019 10:29 AM by WilliamG in Deal Talk
I'm on your exact plan at $85 for life. Just sign up online for the pre-paid (you can even use your same email address after choosing a username since it's two separate parts of CenturyLink). They...
+134 Score 591 Replies 118,269 Views
Post #124095709 added 01-03-2019 10:30 AM by icevapor in Deal Talk
I've found their customer service decent actually. Same or better than Cox. They record all their conversations so you can always have an account specialist person go back and listen to a...
+134 Score 591 Replies 118,269 Views
Post #124097509 added 01-03-2019 11:22 AM by WC1 in Deal Talk
Shame fiber not available here but good deal if you can get past the often crappy CS from Centurylink.
+134 Score 591 Replies 118,269 Views
Post #124097722 added 01-03-2019 11:26 AM by WilliamG in Deal Talk
First, that $65 is for PRE-paid (not post-paid). I'm guessing you're already on a post-paid account. Just sign up for the new pre-paid account, and cancel the old post-paid account when it's set up....
+134 Score 591 Replies 118,269 Views
Post #124097830 added 01-03-2019 11:29 AM by iGeorge in Deal Talk
I’ve been stuck on chat for 15 minutes, they said they’re transferring me to some department. It’s been saying “wait time is 0 minutes” the whole time... what a pain in ass
+134 Score 591 Replies 118,269 Views
Post #124098139 added 01-03-2019 11:37 AM by faganm24 in Deal Talk
I would suggest trying to get in touch with a local rep if you have a store nearby.
+134 Score 591 Replies 118,269 Views
Post #124098319 added 01-03-2019 11:43 AM by WilliamG in Deal Talk
For those that successfully managed to price-match to their existing post-paid account, did you get this email straight away from CenturyLink, too? "You've requested a change to your CenturyLink...
+134 Score 591 Replies 118,269 Views
Post #124100953 added 01-03-2019 1:01 PM by plympton in Deal Talk
Looks like I can get it in Portland, OR. Fitting the modem and install would be free since mine was paid and free modem after rebate that never came ($150!) Might have to try it. CS sucks, but the...
+134 Score 591 Replies 118,269 Views
Post #124101058 added 01-03-2019 1:04 PM by HelloClemFandango in Deal Talk
I know, but I still have a better chance in getting 5G than Fiber.
+134 Score 591 Replies 118,269 Views
Post #124103455 added 01-03-2019 2:19 PM by iGeorge in Deal Talk
Exact same scenario here. Told me to call back on / after 1/21 to request the second $10 off (currently they reduced mine from $85 to $75). Let’s see how it goes later... it’s just frustrating that...
+134 Score 591 Replies 118,269 Views
Post #124103587 added 01-03-2019 2:22 PM by CASHatFOLSOM in Deal Talk
If we want to be charitable in our assumptions (which is a pretty big IF when it comes to ISPs), I would guess the deal is active for existing customers in some regions but not others at the moment.
+134 Score 591 Replies 118,269 Views
Post #124103782 added 01-03-2019 2:28 PM by WilliamG in Deal Talk
Are you seeing the $75 reflected yet in your account?
+134 Score 591 Replies 118,269 Views
Post #124113970 added 01-03-2019 8:58 PM by crusian in Deal Talk
CenturyLink throttled YouTube and Netflix for me when I tried them out. Never again. Called and complained and they claimed they didnt. 50mbs for amazon video, 0.2 for Netflix, 0.5 for YouTube. ...
+134 Score 591 Replies 118,269 Views
Post #124115248 added 01-03-2019 9:48 PM by iandyli in Deal Talk
No service for my home address here around Dallas area.
+134 Score 591 Replies 118,269 Views
Post #124130314 added 01-04-2019 10:34 AM by zebra20zebra20 in Deal Talk
Why would you need that high of a speed??? Even 4K, let alone 8K, doesn't even need that fast of a speed! As competition increases with 5G prices will even become lower!
+134 Score 591 Replies 118,269 Views
Post #124129501 added 01-04-2019 10:12 AM by HomerJay in Deal Talk
CenturyLink promised to have gigabit at my house within the year. That was 6 years ago. I switched to their regular dsl to get a special package when gigabit became available. Worst isp ever. ...
+134 Score 591 Replies 118,269 Views
Post #124130818 added 01-04-2019 10:48 AM by Fluke8 in Deal Talk
Does any special equipment need to be installed? I currently have 60 mbps dsl with them.
+134 Score 591 Replies 118,269 Views
Post #124131151 added 01-04-2019 10:54 AM by All4theglory in Deal Talk
If available I would jump on this in a heartbeat, regardless of the fact that I can't stand CentruyLink. Too bad I live in the burbs, comcast has a monopoly and gives millions to local politicians to...
+134 Score 591 Replies 118,269 Views
Post #124131550 added 01-04-2019 11:05 AM by lowmazda in Deal Talk
Did they make your cancel your post pay service and re-sign up for the simple pay plan? They couldn't price match it. They told me I needed cancel the post pay acct and sign up for the prepaid plan.
+134 Score 591 Replies 118,269 Views
Post #124131880 added 01-04-2019 11:13 AM by faganm24 in Deal Talk
That's what they kept telling me, until the 15th of December, when I got contacted by a local rep. I had just signed up for the prepay since the price had reduced to $60 locally. I decided to bite...
+134 Score 591 Replies 118,269 Views
Post #124135297 added 01-04-2019 12:42 PM by WilliamG in Deal Talk
Completely agree. It's been a dream here in Seattle since I got it in late 2016 after switching from Comcast (which was a disaster for me). The only blip was the outage last week, but nobody's...
+134 Score 591 Replies 118,269 Views
Post #124135444 added 01-04-2019 12:49 PM by WilliamG in Deal Talk
Just to keep everyone happy, I called CenturyLink again. Fo those on POST-PAID who made a change to an EXISTING account, to get status on this change you have to speak to RETENTIONS to get the...
+134 Score 591 Replies 118,269 Views
Post #124136038 added 01-04-2019 1:07 PM by hy_tek in Deal Talk
This. They are absolutely the worst company. When you try and cancel they keep trying to cheat you out of more money with fees and termination costs. They kept billing my credit card even after I...
+134 Score 591 Replies 118,269 Views
Post #124138879 added 01-04-2019 2:37 PM by WilliamG in Deal Talk
It means you're buying it for free. Before: Buy a Premium Wireless Modem: $$$$$ Now: Buy a Premium Wireless Modem: FREE
+134 Score 591 Replies 118,269 Views
Post #124129912 added 01-04-2019 10:24 AM by WilliamG in Deal Talk
Anyone on post-paid accounts who got this price-matched see this reflected in their account yet? I realize pre-paid folks are seeing the change immediately.
+134 Score 591 Replies 118,269 Views
Post #124152139 added 01-04-2019 11:32 PM by wsteward in Deal Talk
Installing 1G fiber next week Thursday in Peoria, AZ! Free modem, free install, free activation, no contract, $65 for life and no deposit. New build home by Taylor Morrison had fiber laid to...
+134 Score 591 Replies 118,269 Views
Post #124147837 added 01-04-2019 8:18 PM by WilliamG in Deal Talk
You can use the TM-AC1900. You'll need the PPPoE password/username from CenturyLink, and be sure to set the VLAN in the router to 201. Now, this is NOT the best router to use, and be sure to turn...
+134 Score 591 Replies 118,269 Views
Post #124132918 added 01-04-2019 11:40 AM by mojako in Deal Talk
Who watches one 4k show/movie at a time in a single household? Most people do multiple streams, play games and othet things on the same internet line. I'm actually more interested in the upload speed...
+134 Score 591 Replies 118,269 Views
Post #124137667 added 01-04-2019 1:57 PM by GrandMstrBud in Deal Talk
I qualify for speeds up to 60mbps
+134 Score 591 Replies 118,269 Views
Post #124148371 added 01-04-2019 8:35 PM by MoisesA7010 in Deal Talk
awesome deal my friends in the bay area have to pay over $100+ a month for gigabit, and some of them dont even have access to it--ironic living in silicon valley. on top of that they have...
+134 Score 591 Replies 118,269 Views
Post #124136980 added 01-04-2019 1:35 PM by gergev in Deal Talk
They're offering my address 10Mbps for $50/mo for LIFE!
+134 Score 591 Replies 118,269 Views
Post #124107931 added 01-03-2019 5:08 PM by gkdiamond in Deal Talk
Thanks, if it does CenturyLink gigabit there would be no problem with 60 megabit. Just curious, is the fiber to ethernet adapter you are talking about installed outside the house at the phone box?
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