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+17 Score 38 Replies 4,469 Views
Post #132364192 added 11-25-2019 1:10 PM by nairbl in Surveys
It looks like Google just updated their Help Page with some additional info. None of it seems immediately helpful, though: It seems like I lost some of my credits. Where did they go? * You may...
+17 Score 38 Replies 4,469 Views
Post #131562040 added 11-04-2019 7:12 PM by finzz2dlft in Surveys
Thank you for the PSA!!!
+17 Score 38 Replies 4,469 Views
Post #131597731 added 11-05-2019 10:04 PM by dave128 in Surveys
That's the biggest crock of this issue is that there is no history. The rewards just disappear without a trace and there is no way to see what happened to them.
+17 Score 38 Replies 4,469 Views
Post #131582872 added 11-05-2019 12:50 PM by dave128 in Surveys
There appears to be a bug within their system. I have confirmed with a chat rep that the rewards balance expires 1 year after the most recent reward is earned. I lost $40 within the last 4 days and...
+17 Score 38 Replies 4,469 Views
Post #131583328 added 11-05-2019 1:05 PM by LookinForSD in Surveys
I do believe they expire after one year. You need to buy something to keep your credits. Saving long-term isn't good. I've been doing this for a while to and I've never lost any credits. ...
+17 Score 38 Replies 4,469 Views
Post #131556979 added 11-04-2019 3:25 PM by Bargnhtr in Surveys
Always spend your credits ASAP! I have been doing these surveys for several years and rarely used the money in my account. I was saving it up. A couple of days ago, Google took out over $47 with...
+17 Score 38 Replies 4,469 Views
Post #131625193 added 11-06-2019 5:17 PM by GKia in Surveys
Lost just over $20.😭 Was going to pay for a year of Google 1 so I can store all my original quality Pixel pictures.
+17 Score 38 Replies 4,469 Views
Post #131628532 added 11-06-2019 7:13 PM by maygin in Surveys
All of mine expire, over $35, on 11/15/19. I've been using this app for years and never had a single amount expire. Thanks for this post. I was shocked they're now instituting this rule. I just did a...
+17 Score 38 Replies 4,469 Views
Post #131660239 added 11-07-2019 2:02 PM by mongolikecandy in Surveys
Damn. Mine says "Expiring:$113.63 promotion Deduction on 11/07/2019" So my entire balance disappears tonight?!?!
+17 Score 38 Replies 4,469 Views
Post #131660569 added 11-07-2019 2:12 PM by GhostRider419 in Surveys
I've never got a survey in 3 years. I've deleted and made a new account several times. What am I doing wrong?
+17 Score 38 Replies 4,469 Views
Post #133065098 added 12-05-2019 6:57 PM by dragonkid in Surveys
nope, I didn't notice it. I think their terms changed that if you would continue to use the app, you agree to the terms regardless what it would change to in the future.
+17 Score 38 Replies 4,469 Views
Post #133024535 added 12-04-2019 9:21 PM by dragonkid in Surveys
Did you guys ever got back the credits?
+17 Score 38 Replies 4,469 Views
Post #133048331 added 12-05-2019 11:55 AM by dragonkid in Surveys
I made a complaint to BBB. I plan to go to the press like 7 On Your Side to get this attended properly. You probably want to file a complaint there.
+17 Score 38 Replies 4,469 Views
Post #131650822 added 11-07-2019 10:19 AM by victor4461 in Surveys
If you have points about to expire just buy something. it will give your next expiration date then all you do is just keep track on your points. ;) I had a balance of $11.65 about to expire this...
+17 Score 38 Replies 4,469 Views
Post #131660782 added 11-07-2019 2:17 PM by mongolikecandy in Surveys
Just tried this and my account still shows all mine expiring today.
+17 Score 38 Replies 4,469 Views
Post #131671648 added 11-07-2019 8:13 PM by Cold_as_Bryce in Surveys
they cleaned out my balance of around $21 which i liked to use from time to time for purchases without warning and no record of the lost money.
+17 Score 38 Replies 4,469 Views
Post #131675881 added 11-07-2019 11:37 PM by underastormysky in Surveys
Any way to pay for Google one account in advance?
+17 Score 38 Replies 4,469 Views
Post #131670730 added 11-07-2019 7:41 PM by somighty in Surveys
I had about $90 and lost $50 overnight. I complained to Google yesterday and they won't reinstate my original balance. When I checked the payment methods page, it said $26 of my balance is expiring...
+17 Score 38 Replies 4,469 Views
Post #133007489 added 12-04-2019 2:21 PM by dragonkid in Surveys
I lost over $200 overnight
+17 Score 38 Replies 4,469 Views
Post #133045919 added 12-05-2019 11:02 AM by dave128 in Surveys
Nope. I have filled out multiple forms with no response. Chatting with google one support just tells me to fill out the audience measurement contact form. Seems like nobody is willing to help even...
+17 Score 38 Replies 4,469 Views
Post #133081139 added 12-06-2019 7:47 AM by somighty in Surveys
Go to Google Play app then Help and Feedback and then Chat. They wouldn't reinstate my credits initially but I didn't give up and they created a case number for me. Again, that was like a month ago...
+17 Score 38 Replies 4,469 Views
Post #131560240 added 11-04-2019 5:54 PM by vvon in Surveys
" Everytime I did a survey I remember it saying that the credits expire one year from the last survey you took." That's not quite the way it works. Every credit you earn expires after a year after...
+17 Score 38 Replies 4,469 Views
Post #131690536 added 11-08-2019 9:46 AM by somighty in Surveys
You can only pay for monthly or yearly subscription one at a time. Wish I can pay for multiple years.
+17 Score 38 Replies 4,469 Views
Post #131609149 added 11-06-2019 9:02 AM by neo71665 in Surveys
I've found with any rewards it's best to not bank them. Best to cash out as soon as you can. What I do is bank them in my amazon account where they won't expire.
+17 Score 38 Replies 4,469 Views
Post #131619853 added 11-06-2019 1:55 PM by SlickDealio in Surveys
Have $54 expiring tomorrow! Also had an offer for $2 off any app shown in Google Play on my phone.
+17 Score 38 Replies 4,469 Views
Post #131622163 added 11-06-2019 3:17 PM by BloodGain in Surveys
You're banking Google Rewards poll rewards to Amazon? How? I thought they were only good for digital goods. I've used most of mine to buy decent kids' apps and more recently to buy gold in Wizards...
+17 Score 38 Replies 4,469 Views
Post #131623189 added 11-06-2019 4:03 PM by nairbl in Surveys
Ugh. I just checked and I definitely have had some credits expire. But I can't figure out how many credits expired and when they were taken away from my balance. Does anyone have an idea how to see...
+17 Score 38 Replies 4,469 Views
Post #131623195 added 11-06-2019 4:03 PM by anothauserhere in Surveys
I use mine to pay for Google One subscription. How can we find out when they expire? I just see reward history in the options.
+17 Score 38 Replies 4,469 Views
Post #131624062 added 11-06-2019 4:37 PM by nairbl in Surveys
Using the Google Play Store App, if you go to the Payment Methods menu item, you'll see your total Google Play Balance and the next expiring amount & date. I haven't been able to figure out how to...
+17 Score 38 Replies 4,469 Views
Post #131674477 added 11-07-2019 10:12 PM by mongolikecandy in Surveys
Made a couple purchases and the date moved to 11/09. I think the big problem is their payment method page shows your entire account as expiring, instead of just the moneys that are going over the 365...
+17 Score 38 Replies 4,469 Views
Post #131663242 added 11-07-2019 3:33 PM by victor4461 in Surveys
I made a purchase last night and today i noticed the change. ;)
+17 Score 38 Replies 4,469 Views
Post #131638255 added 11-07-2019 5:29 AM by bothanspy in Surveys
How do you do this?
+17 Score 38 Replies 4,469 Views
Post #133062959 added 12-05-2019 6:06 PM by BalkiBartokomous in Surveys
Check my thread here: https://slickdeals.net/f/11111119-psa-google-opinion-rewards-credits-now-expiring-after-1-year-from-being-earned-balances-already-over-1-year-being-wiped-for-some?v=1
+17 Score 38 Replies 4,469 Views
Post #133062566 added 12-05-2019 5:58 PM by Heat3000 in Surveys
Anyone noticed the change in T&C?
+17 Score 38 Replies 4,469 Views
Post #133065293 added 12-05-2019 7:01 PM by Heat3000 in Surveys
Okay. Thanks
+17 Score 38 Replies 4,469 Views
Post #131839201 added 11-12-2019 6:02 PM by NemesisX2047 in Surveys
Just got a notification in the app after doing a survey that sent me to a page that had this to say about our expired rewards: Help! My credits disappeared. You may have seen a decrease in...
+17 Score 38 Replies 4,469 Views
Post #133041452 added 12-05-2019 9:26 AM by emoq42 in Surveys
How did you contact the Google Play support team? We lost over $200 overnight without warning. Wish I have seen this thread earlier.
+17 Score 38 Replies 4,469 Views
Post #133045976 added 12-05-2019 11:03 AM by dave128 in Surveys
Please share the channels you took to get the right person to talk to.
+17 Score 38 Replies 4,469 Views
Post #133033721 added 12-05-2019 6:25 AM by somighty in Surveys
I finally got back my credits. Hopefully you guys got back yours. I did a lot of back and forth with the Google play support team and that was over three weeks ago. Don't know if it's for everyone...

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