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+78 Score 164 Replies 66,099 Views
Post #133777064 added 12-26-2019 5:25 AM by BuckeyeRideR in Deal Talk
Was able to return controller and sd card no problem. They refunded me in CASH 😁
+78 Score 164 Replies 66,099 Views
Post #133631933 added 12-20-2019 5:16 PM by fifakicker2215 in Deal Talk
edit never mind
+78 Score 164 Replies 66,099 Views
Post #133601228 added 12-19-2019 9:11 PM by toast0 in Deal Talk
The switch and the other stuff shipped separately for me, but the other stuff was lost in shipping (UPS only shows label printed, no further updates in 8 days), and live chat is refunding me for the...
+78 Score 164 Replies 66,099 Views
Post #133596800 added 12-19-2019 6:40 PM by Szyszka in Deal Talk
Picked up the items to the store. Took good 20 minutes to get the items from the Pick Up area.... Wanted to turn around to the Customer Service desk to return the card/controller but noticed that...
+78 Score 164 Replies 66,099 Views
Post #133583867 added 12-19-2019 12:09 PM by pikappstrmchase in Deal Talk
I was able to get a refund for both the controller and the microSD card. It did seem like the CS person had a bit of trouble in the beginning. But, she was still able to do it. No questions asked.
+78 Score 164 Replies 66,099 Views
Post #133563890 added 12-18-2019 10:02 PM by CH0414 in Deal Talk
Same issue too. CS scanned the receipt and the card. Controller refunds fine. Computer said the SD card UPC not found on the order. She wouldn't override because it was $49 but suggested I call the...
+78 Score 164 Replies 66,099 Views
Post #133559351 added 12-18-2019 6:50 PM by xraytakr in Deal Talk
Not sure if anyone else has had this issue, but my pending credit for returning the SD card and controller is not showing in my bank account anymore. Also when I checked my order online, it shows...
+78 Score 164 Replies 66,099 Views
Post #133557044 added 12-18-2019 5:28 PM by Danadcorps in Deal Talk
The online rep said she would initiate a refund but it would be processed once the item was received. I had the same reservations about it getting lost in the mail so I tried the store near me. Lady...
+78 Score 164 Replies 66,099 Views
Post #133550342 added 12-18-2019 2:02 PM by cmk3521 in Deal Talk
I tried to return the SD card on Monday and also had the same issue. The employee refused to refund so I called the Walmart.com number and the rep issued an immediate refund then sent me the mailing...
+78 Score 164 Replies 66,099 Views
Post #133540526 added 12-18-2019 10:19 AM by Danadcorps in Deal Talk
Damn I'm going to have to try a different Walmart then. The one near me said they couldn't do the return because the SD card UPC was different.
+78 Score 164 Replies 66,099 Views
Post #133522775 added 12-17-2019 8:45 PM by xraytakr in Deal Talk
I too was able to return my controller and SD card without much of an issue. The CS person did ask if I had 2 SD cards, but I said no, and then she processed the refund. Not sure you can beat $225...
+78 Score 164 Replies 66,099 Views
Post #133517540 added 12-17-2019 5:52 PM by Szyszka in Deal Talk
Thanks for the suggestion re: chat. Automated chat did not help but the live person was able to provide me with the actual FedEx tracking number. What's 'troubling' is that the FedEx site lists...
+78 Score 164 Replies 66,099 Views
Post #133514018 added 12-17-2019 4:06 PM by Joonman in Deal Talk
Completed my online return at a local Walmart. No issues just started the return and scanned at there l their counter when u got to the store. No questions regarding the sd card upc not matching
+78 Score 164 Replies 66,099 Views
Post #133512194 added 12-17-2019 3:09 PM by fifakicker2215 in Deal Talk
What I did was open a "support chat" on my computer and the automated system will ask what order are you asking about, select the order than it'll actually lay out the tracking numbers for you. IDK...
+78 Score 164 Replies 66,099 Views
Post #133499816 added 12-17-2019 10:21 AM by Szyszka in Deal Talk
My order is still en route to the store - I believe via Fedex. I can 'track' the package on the Walmart website but only at the very marginal level (there is no specific tracking number). Anyone...
+78 Score 164 Replies 66,099 Views
Post #133493768 added 12-17-2019 7:45 AM by igiveustuff in Deal Talk
Had to call a supervisor over and override it. Apparently walmart.com has a different number associated with the SD card than in-store which is where the problem comes from.
+78 Score 164 Replies 66,099 Views
Post #133480457 added 12-16-2019 7:57 PM by Joonman in Deal Talk
I started my return on the walmart app, Bring the items to Walmart tomorrow and see if there is any issue with the sd card
+78 Score 164 Replies 66,099 Views
Post #133475810 added 12-16-2019 5:44 PM by cmk3521 in Deal Talk
How did y'all get the store customer service to refund the SD that's different than the invoice? I just tried to return at my local Walmart and they couldn't refund because the item number didn't...
+78 Score 164 Replies 66,099 Views
Post #133458545 added 12-16-2019 9:27 AM by igiveustuff in Deal Talk
Had the same problem as everyone else in this thread with the SD card scanning as different than the one listed on the invoice. Customer service eventually figures it out and gives you the refund....
+78 Score 164 Replies 66,099 Views
Post #133448468 added 12-15-2019 11:59 PM by bingobronson in Deal Talk
Just to add, I picked up my bundle on Saturday, and returned the sd card and controller immediately. No real issues except the micro sd card appeared to differ from what was on the invoice.
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