DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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3 attempted calls from Directv this weekend since I requested the cancellation on Friday
I have not answered any of the calls
Is that the current protocol (not to take their call) and for me to...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
What was the phone number you called?
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
Got my $200 gift card today. I had to call in June to get it pushed through but it finally came in.
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
They did the same thing to me. Had at least 4 calls for my wife to make me an authorized user, then when working with someone to get the "deal" couldn't get back with them, so talked to someone...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
2,831,194 Views
1-855-407-3110
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
$65/month for two TV (1 DVR, whole home connected) for Extra pkg (ignore HBO), that's basically NEWDEAL/GREATDEAL (since you got the GC and ST Max). Only difference is no 3 months free premiums. If...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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Exactly.
I know ATT now owns DTV, but what does that or the privacy policy update as you posted have to do with any slick deal? I attempted to phrase my question as politely as possible, with you...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
Did you have to renew for another 24 months?
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
2,831,194 Views
Can someone post the GREATDEAL email? I want to mention it when DTV calls me back.
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
I guess that 877 number is closed on sundays....
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
I think you skipped a step, which is after setting up the future date cancel, you try to get NEWDEAL, either in reply to email or call from that 210 number which is some Promotions desk not Customer...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
Thanks for your input, it's just a real PITA dealing with DirecTV.
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
2,831,194 Views
If one likes NFL (or loves it), DTV is one's only choice.
Also, DTV has better channel selection and better picture quality (in general), especially when it comes to HD, vs. Dish and most any of the...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
2,831,194 Views
Set up cancellation on Friday.
Got email yesterday (and phone call but missed it) yesterday so 3 days.
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
2,831,194 Views
Been off contract for six months. Was getting $53 off per month since I called when my contract expired.
Looks like it's time to call again. I haven't had Sunday Ticket for two years. I got it last...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
2,831,194 Views
Are you coming off a deal?
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
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Update on the Paperless Billing credit (typically $5) - a week after restructuring to NEWDEAL1, and manually (by CSR) changing to paper/mail billing (because the NEWDEAL1 CSR was not able to apply...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
2,831,194 Views
I had 4 months left and had no problems getting a new contract.
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
Did you tell them a date in the future for cancelling (i.e. 2 weeks from now) ?
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
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Well I pulled the trigger today.
12 Month Contract
3 boxes plus my main receiver
Extra Package
HBO (3 months)
Dogtv
Protection plan
$200 Visa
$50 HBO Rebate (with 3 months)
$30.00 one...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
I called this morning to set up my cancellation. It was set for next week after my billing cycle ended.
About 4 hours later I got several calls from an 877 number. Finally I answered one and it...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
I'm gonna bet you don't get any offers paying that little.
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
All I've gotten so far is an email saying Call 1-855-407-3110 and mention greatdeal1.
Fine print seems to read offers require 2 year commitment. No thank you.
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
You failed. Take some time and read the pages of comments.
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
Supposedly "cancelled" last night at midnight, but when I turned the TV on, I still had programming. Regardless, I called back and got something very similar to what everyone else had gotten:
...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
Here's a data point for you.
My bill went up $5 (up $15 for a partial charge because they forward bill for the three months free HBO I got as part of my "renegotiation", so yes that's January...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
I have been on service with Directv since 2005, I have the top package and 5 tv's. My bill comes to $195! I have no contract. Called Office of President and they only offered $33month discount,...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
My understanding (as an NFL fan, not a SDer) is that it's impossible to get ST and not get RZ. RZ is part of ST. Some (like a Verizon deal, nothing to do with DTV) get only RZ, not ST. Many (some...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
2,831,194 Views
Thanks but I tried that number a few times as well and they just continue to say there aren't any current promotions listed on my account even though I'm now out of contract and I ran out of all but...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
not off-contract here but i'm half-way through my contract and my bill has gone up since i lost a lot of my discounts. i called yesterday to see what they could do. i followed the script and i was...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
And if you want live streaming TV or sports....well, there's always ccloud.tv
or kodi
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
Dude, it's become apparent that that whole YAHOO.COM article really messed the discounts for us. Because I am on the phone with Direct TV, out of contract for 3 years. Never missed a payment.
...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
I got almost the same deal last night. $30/mo off for 12 mos and free Red Zone channel. Customer since 2003, have been doing 1-yr contracts for the last 10+ w/ these deals. Not the best in the...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
I didn't know when they sent the boxes. I had been debating on doing just that, but I honestly want to see if we can cut the cord. The little lady and I have been noticing we watch less and less on...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
Had a cancellation date scheduled for April 3 (called to schedule the cancellation around March 25). Called in to the 877 number and was told that since I live in an MDU, I was not eligible for the...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
Wonder what they did to "update" your account to get the offer to appear. Kills me how it varies rep to rep on how they handle any and every call. :confused::mad:
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
Best lines from my cancellation call a few weeks ago.
Rep - You want to cancel to just save $5 per month? (Yes, unless you can provide me with some discounts) Rep declined.
Rep - You will...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
The Newdeal one is under a different phone number than retention's is.
I agree the Newdeal1 is better than what the current costco plan is. I got the Extra pack plus Sunday Ticket, Dogtv and 3...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
Cancelled 4/1. Was never able to get in system.
Called yesterday on same day I got email about refund from account.
Got $43/mo off for months 1-12
$10 off months 23-24
$200 gift card
Free...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,831,194 Views
Yes. we have the HR34 and we have the protection plan, atm. I already had a tech come out once and he said it may have been due to poor signal strength. He adjusted our dish to give us better...
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