DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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why do I have to pay $4.99 for a leased receiver & when it doesn't work...... they won't replace it?!?! I think my receivers are 10 years old!!!!
It really ticks me off!
What should I ask for...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
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Ok just tried calling again, used the 800-824-9081 number.
Spoke with a female rep.
Still only wanted to over me the $100 off the HD DVR and nothing else.
I told her I had an off for 4 HD...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
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I got one free due to a windstorm and my dish is high up a pole. It was within a few months of install so YMMV. Barely make it over the oak trees so reception probably even better in the winter when...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
2,807,853 Views
hmmm...free hand job?!?!
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,807,853 Views
Amazing what people are getting for free...I've tried 2 times and all they want to offer if the $100 off an HD DVR. Should I ask to speak with a supervisor? Certain terminology I should use?
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,807,853 Views
Worked like a champ!
I got:
Free 1 Standard Box, no charge!
Free ESPN - 3 months
$1 programming credit - 1 month = -$1
Free Shipping
$499 for HD DVR
1 Handjob - no charge!
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,807,853 Views
give em a threat that you'll be switching to cable... and speak to retention department... tell em directv gave u crap or something (make up a story)... I got 5 bucks off for three months and gave me...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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So when I call up and tell them at the prompts to "cancel service" I don't get the retention department? Should I specifically ask to speak with someone in retention?
I already have a quote from...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,807,853 Views
awesome....
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,807,853 Views
I just had my HD reciever installed. Interesting story - I was told the HD rec. would be the latest model the HR21. I was told the regular retail is $299 but I could get it for $99. with 12 months...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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Sounds like a good deal.
What channel package did you get?
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
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heh....that was one good rep. He got off easy with your measly ten dollar offering. You should have tried for more. What are they going to say? No?
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
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Yeah I was able to get the same deal and starz free for 3 months. Although I ended up going to costco to get since it's cheaper and I don't have to wait for it in the mail.
Not bad I guess...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
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Not sure if this was already mentioned but if you have been a member for quite some time, mentioning this fact only helps the cause. They were trying to charge me $100 for moving twice within a 6...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
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Exactly what is this retention department? I need another HD DVR, just got my 1st installed last month for 99$+3 months of HBO. Anyone think I can squeeze out any more this time?
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
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This is nothing new. But thanks for reminding everyone anyway.
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
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That is a really good deal, I need to call them and try again. I have less than a year left on my current contract (like 7 months). About getting the new DVR with VOD, there is no such thing. ...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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Yes it was all in one phone call. (I was talking to customer service, I never spoke to the retention department) The whole process took over an hour. Yes you absolutely need to threaten to cancel....
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
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If you actually do cancel and you wait till August to sign up again then yes you will be able to sign up as a new customer and get all the perks that new customers get. It is something like you...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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HR21 runs faster and cooler, but won't accept an OTA antenna.
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
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I didn't fare as well as some, but this is what I got after 1 hour of negotiating:
2 HD DVR for $99 each after $100 credit x 2
$10 mo credit x 12
3 mos. free Showtime (already have HBO)
Free...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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been a customer for ~5 years..not currently under contract.
I just a HD TV, so called retention and recited the comcast deal to them. they gave me
HR20 free (had to pay $19 shipping)
free...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
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I'm in the same boat if anyone wants to send me an act #.
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
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No love on my end. Even though I've tried many times today, the deal comes back the same:
HR21 for $99
$10 credit for 12 months
The sad bit is: if I was to start a new service with Qwest (who...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
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What you really need to do is submit a claim on the Better Business Bureau. I had a problem with them in the past and I went through bbb.org and WAHBAM they credited me my ETF in FULL.. Very...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
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Hey everyone,
I just came accross this thread so I thought you guys could take a look before I went through with my directv installation. I was "promised" the following but I've been trouble with...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
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The HD-DVR is $200 now, but still a very good deal.
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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At first he was going to charge me for the 2nd receiver - then decided that he could credit our account for the $99.00 - and must have credited the shipping too because the credit was for $126.12 -...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
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Just got a free HD DVR with install. Also free HD for a year ($9.99 x 12 = $120) and another $10 credit for 12 months for a year ( another $120 ). Also free 3 months of HBO, Showtime , Starz.
Not...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
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I have had standard DirecTV for over a year and a half and my contract expires in December. I finally purchased an HD TV and so I tried to upgrade. Apparently the HD satellite signals are in a...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
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If you've had it for that long they should upgrade your equipment at no charge - from reading the forum it seems like it depends on who you talk to - just say cancel service when they ask what you...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
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Unfortunately, no way to get multiple DVR's with Uverse.
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
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Are you guys getting the HD DVR's FREE PLUS the 12 month credits, or are they using the 12 month credit to make up for having to pay for the HD DVRs?
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,807,853 Views
About 7 months ago, I activate the HD-20R receiver, ordered HD channels. The rep told me that I have to to have a 5 LNB dish because my current 3 LNB dish can't receive HD channels, so I said sure...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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No, if both inputs are for the satellite dish (I'm pretty sure they are); the only way is if your DVR is one of those HD (i.e., high-def) models that also have a coax OTA input. Some HD DVR models...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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To get the locals through a national feed, you call DTV and request a waiver. DTV sends in a waiver on your behalf to your local affiliates. It is up to the discretion of your local broadcasters. ...
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
2,807,853 Views
You still need to sign up for a 2 yr contract. Everyone wants one of these now: cell, satellite tv, alarm companies (or 3 yrs), etc. But I guess this is how we get free equipment :)
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
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6,759 Replies
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That's usually how they do things. They will charge you up front and then pay you back with billing credits.
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,807,853 Views
How long have you been with directv?
DirecTV customers - Free offers to stay with DirecTV
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Thread created 09-29-2005 by Scarface97
+188 Score
6,759 Replies
2,807,853 Views
I have the same issue with trees and here is how they explained it to me. The local channels are on a lower orbit sat while the remaining channels are on two higher altitude sats. So while the tree...
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