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+91 Score 134 Replies 33,093 Views
Post #144231266 added 12-29-2020 8:21 AM by Lam81 in Deal Talk
I checked with Best Buy yesterday when I did a price match on Immortal Fenyx rising. They said I would get the $10 reward by end of day and nothing yet. I think they’re aware of the issue now,...
+91 Score 134 Replies 33,093 Views
Post #144079928 added 12-23-2020 10:32 AM by KingCrutch in Deal Talk
I spoke to a Customer Care person on the phone, they basically parroted the Support Forums message and said that they will be issuing the $10 rewards for the PS5 preorders, but they don't have date...
+91 Score 134 Replies 33,093 Views
Post #144075599 added 12-23-2020 8:38 AM by KingCrutch in Deal Talk
Thanks, that's what I get for not reading through the whole thread.
+91 Score 134 Replies 33,093 Views
Post #144074897 added 12-23-2020 8:20 AM by Tax in Deal Talk
Several posts up, there is a link to a IGN twitter post about the deal, it includes a screenshot.
+91 Score 134 Replies 33,093 Views
Post #144074777 added 12-23-2020 8:16 AM by KingCrutch in Deal Talk
Did you happen to screenshot this? I still haven't gotten my reward and according to customer service, the $10 reward was off the purchase price at the time of purchase.
+91 Score 134 Replies 33,093 Views
Post #143941481 added 12-19-2020 1:33 PM by Zambonie in Deal Talk
Talked with chat for about an hour. Being transferred and waiting for them to "research" the issue, they told me they couldn't help me and to call in. I called in (BB Elite #) and was connected...
+91 Score 134 Replies 33,093 Views
Post #143856509 added 12-17-2020 3:16 AM by Lam81 in Deal Talk
Hopefully it gets resolved soon, I checked back yesterday because I never got the email for me to attach the screenshot. I got the same story saying it was just for the ps4 preorder back in Oct when...
+91 Score 134 Replies 33,093 Views
Post #143847734 added 12-16-2020 6:22 PM by rc9238 in Deal Talk
From a Best Buy employee on their forums: "We’ve received word from our internal support teams regarding these bonus $10 in rewards, and it sounds like the PS5 version of Watch Dogs: Legion should...
+91 Score 134 Replies 33,093 Views
Post #143790785 added 12-15-2020 10:00 AM by Lam81 in Deal Talk
Chat wouldn’t check the Twitter link or my request to send them the screenshot. This is stupid, why they can’t honor a promotion that they advertise. On the phone now and the rep said it’s just for...
+91 Score 134 Replies 33,093 Views
Post #143786288 added 12-15-2020 7:53 AM by SlickGame612 in Deal Talk
I called last week. Got nowhere. I called today. After 5 mins, I was told my certificate would be sent to me. About an hour later they sent me a $10 certificate
+91 Score 134 Replies 33,093 Views
Post #143770181 added 12-14-2020 6:25 PM by ads2000 in Deal Talk
Thanks guys! I’m not dealing with this preorder fiasco... it’s going back !
+91 Score 134 Replies 33,093 Views
Post #143753483 added 12-14-2020 10:38 AM by buckeyebobcat in Deal Talk
I finally got the $10 after spending almost a half hour with a chat agent. Tried to say it was only advertised for the PS4 version. Showed them the link to the IGNDeals twitter post and my own...
+91 Score 134 Replies 33,093 Views
Post #143733947 added 12-13-2020 7:59 PM by EracJr in Deal Talk
Got the credit today after calling. I was told it was a “one time courtesy credit” as this game (PS5 version) wasn’t on the list for the preorder promo. I explained if it wasn’t for their promo I...
+91 Score 134 Replies 33,093 Views
Post #143729009 added 12-13-2020 5:10 PM by digipimp75 in Deal Talk
aaaaand still nothing. Tomorrow is day 20 since the game came out. Has anybody successfully chatted a rep and got the credit?
+91 Score 134 Replies 33,093 Views
Post #143728727 added 12-13-2020 5:00 PM by MagentaJuice463 in Deal Talk
contacted bestbuy today and they finally credited the $10, but required manual intervention. Please reach out to them and they will fix it :(
+91 Score 134 Replies 33,093 Views
Post #143727575 added 12-13-2020 4:19 PM by Nawert in Deal Talk
Still nothing here
+91 Score 134 Replies 33,093 Views
Post #143675666 added 12-11-2020 10:44 PM by MagentaJuice463 in Deal Talk
Still nothing, Best buy is great yet again
+91 Score 134 Replies 33,093 Views
Post #143609384 added 12-10-2020 7:22 AM by digipimp75 in Deal Talk
Still no $10 reward here either. Looks like it's time to contact them.
+91 Score 134 Replies 33,093 Views
Post #143563526 added 12-09-2020 2:10 AM by hisoka187 in Deal Talk
It’s been a while since I went to bestbuy forums but might have to do that soon cuz all I got was 73 points
+91 Score 134 Replies 33,093 Views
Post #143531393 added 12-08-2020 9:09 AM by ShiftaDeband in Deal Talk
Contacted a rep today who told me they're aware of the issue with the PS5 version not applying points. He claimed they're aware and expect to have everyone credited by the end of the week, or around...
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