PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
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80 Replies
48,783 Views
Thanks for posting this, I doubt I would have noticed otherwise.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
“they required someone from UPS to come pick it up, which is a problem because they don't give you a schedule or let you know when they come.”
Have had the same issue. Ridiculous practice. Amazon...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
I am on my 29th day of having returned an Apple product and have yet to get my refund. I called in a couple of times and even escalated, but no luck. “Must wait at least 30 days before we can do...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Thanks for the PSA.
Just informational:
SD has put this into the dedicated forum for HU/PSA info. "Consumer Awareness" placed under the parent forum "Deal discussion".
I suggest everyone...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Looks like your anger is misdirected. This seems to be an Apple problem, not Amazon's. Any seller would like to have only a short return window, but Amazon has leverage to force them to accept a...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Thanks for clarifying!
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
100% agree. They don’t give you a tracking # and I later found out UPS said on their first attempt, ‘customer refused pickup’’. This is absolutely not true because I was home the whole time so...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Thumbs up for letting us know, thumbs down for Amazon trying to pull a fast one
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Thanks for the heads up!
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
I’d complain to Amazon. If you call, politely ask to speak to someone based in the U.S. (apparently you can do that). They won’t change this return practice if customers don’t give negative feedback....
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Like all apple products ? Lol that would suck. Or is it only "OFFICIAL" apple products?
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
No problem. Wanted others to be aware.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
I stopped buying anything made by Apple -not 3rd party- from Amazon years ago. Too many fakes or returned items sold as "genuine", -and one time- received an empty box. I think it just got out of...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Out of curiosity, has anyone else purchased an iPhone sold through Amazon and "shipped by Amazon", but it's delivered by UPS and the UPS tracking shows it was shipped from a local (or closest) Apple...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
That's not even the department(s) the Amazon layoffs are effecting.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Recently returned some beats to Amazon I had received as a gift - ups driver came and picked up and gave me a tracking number, but it took a long time for Amazon to confirm receipt on their end.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Chat customer service said they policy now, returns with $300+ value will take from 10-30days to inspect. Despite that from experience, it will take over a month and they will just forget about it...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Crappy? May be over priced by far from crappy.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
I returned a $1000 Dell laptop and Amazon also required UPS pickup only and 30 days inspection time to refund
So this must be a new Amazon policy, and not exclusive to Apple
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Used M1 air from warehouse, got refund on the 15th day of the item delivering back to Amazon. Had to initiate chat to even start the return and UPS pickup only, like other people mentioned.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Overpriced but not crappy
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Some steps to deal with it? So instead of them taking responsibility and actually checking their own stock and not allowing comingling of genuine stock with 3rd party stock they just throw it on the...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
I’ve bought Apple products in the past and UPS pickup was required so the I know policy is not new like this 15-day return window is.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
You sound like you can’t afford Apple products.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Thanks for the reply. I didn’t even know there was a time limit on filing a chargeback/dispute. Repped.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Does it also include the new items purchased that have been opened? or just the unopened?
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
For as long as I have shopped on Amazon, they have always had their normal 30-day return policy for Apple products. I noticed that this policy has been changed to 15 days, and wanted others to be...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Giving you a thumbs up to offset all the cranky old men in here that’ll give you a thumbs down because this isn’t a “deal”. I appreciate the heads up!
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
ok i believe a thing you said here (and someone else here too at most) but does this 15-day return window also applies to me too? See my dilemma below
Purchased used iphone 8 plus in acceptable...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
lately all of my prime options are 6-7 day delivery times...Amazon is starting to become pretty crappy. Losing literally the only benefit that's useful to me
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Wow same experience. Returned an Apple Watch, UPS pick up only, delivered for 33 days and no refund. I've filed a charge back with my credit card company. I'm done with Amazon.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Great. I suffered the same problem last night.
Ordered me a renewed iPhone 8 Plus 256GB unlocked and received last night
EXCEPT
It was the wrong iPhone; iPhone 8 256GB unlocked (not Plus)...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Anyone know how this works with cards that give 90 day return window, like thr Amex Platnium card?
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Never buying Apple again! Sending a certified letter to Timothy Cook
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
I don’t get how people swap items on returns, and have the items accepted. The order page on the desktop version of Amazon shows the serial # of the Apple device you are originally sent.
Therefore...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
The onus is on them to control their stock including returns. Amazon is the one that allows comingling of stock makes it very likely to receive fake goods. They know this yet they don’t change their...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
I wonder if Apple has any involvement — or how much involvement — in this Amazon site. This site is one of the most dishonest and unreliable sites on Amazon which seems inconsistent with Apple’s...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Dammit Amazon 😒.
Also note that they are deducting 20% from late returns over 30 days.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
Amazon had stopped doing price matching as well, even if it is their own price.
With the prime membership going up, I think I'll take my business elsewhere.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
48,783 Views
My apologies, I meant 4 month window. Here's the info you asked for:
https://www.google.com/search?q=charge+back++window+limit
In most cases, cardholders may only file a chargeback within 120...
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