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+449 Score 80 Replies 48,783 Views
Thanks for posting this, I doubt I would have noticed otherwise.
+449 Score 80 Replies 48,783 Views
Post #161447353 added 02-03-2023 6:24 AM by Te54321 in Consumer Awareness
“they required someone from UPS to come pick it up, which is a problem because they don't give you a schedule or let you know when they come.” Have had the same issue. Ridiculous practice. Amazon...
+449 Score 80 Replies 48,783 Views
Post #161448265 added 02-03-2023 7:14 AM by stealth01 in Consumer Awareness
I am on my 29th day of having returned an Apple product and have yet to get my refund. I called in a couple of times and even escalated, but no luck. “Must wait at least 30 days before we can do...
+449 Score 80 Replies 48,783 Views
Post #161448406 added 02-03-2023 7:21 AM by c2nah777 in Consumer Awareness
Thanks for the PSA. Just informational: SD has put this into the dedicated forum for HU/PSA info. "Consumer Awareness" placed under the parent forum "Deal discussion". I suggest everyone...
+449 Score 80 Replies 48,783 Views
Looks like your anger is misdirected. This seems to be an Apple problem, not Amazon's. Any seller would like to have only a short return window, but Amazon has leverage to force them to accept a...
+449 Score 80 Replies 48,783 Views
Post #161453731 added 02-03-2023 10:48 AM by cos777 in Consumer Awareness
Thanks for clarifying!
+449 Score 80 Replies 48,783 Views
100% agree. They don’t give you a tracking # and I later found out UPS said on their first attempt, ‘customer refused pickup’’. This is absolutely not true because I was home the whole time so...
+449 Score 80 Replies 48,783 Views
Post #161446987 added 02-03-2023 6:02 AM by cos777 in Consumer Awareness
Thumbs up for letting us know, thumbs down for Amazon trying to pull a fast one
+449 Score 80 Replies 48,783 Views
Thanks for the heads up!
+449 Score 80 Replies 48,783 Views
Post #161447680 added 02-03-2023 6:44 AM by Te54321 in Consumer Awareness
I’d complain to Amazon. If you call, politely ask to speak to someone based in the U.S. (apparently you can do that). They won’t change this return practice if customers don’t give negative feedback....
+449 Score 80 Replies 48,783 Views
Post #161447758 added 02-03-2023 6:48 AM by Adelley in Consumer Awareness
Like all apple products ? Lol that would suck. Or is it only "OFFICIAL" apple products?
+449 Score 80 Replies 48,783 Views
Post #161447194 added 02-03-2023 6:14 AM by Te54321 in Consumer Awareness
No problem. Wanted others to be aware.
+449 Score 80 Replies 48,783 Views
I stopped buying anything made by Apple -not 3rd party- from Amazon years ago. Too many fakes or returned items sold as "genuine", -and one time- received an empty box. I think it just got out of...
+449 Score 80 Replies 48,783 Views
Post #161449048 added 02-03-2023 7:52 AM by desynergy in Consumer Awareness
Out of curiosity, has anyone else purchased an iPhone sold through Amazon and "shipped by Amazon", but it's delivered by UPS and the UPS tracking shows it was shipped from a local (or closest) Apple...
+449 Score 80 Replies 48,783 Views
Post #161449366 added 02-03-2023 8:10 AM by desynergy in Consumer Awareness
That's not even the department(s) the Amazon layoffs are effecting.
+449 Score 80 Replies 48,783 Views
Post #161449723 added 02-03-2023 8:24 AM by dchou1987 in Consumer Awareness
Recently returned some beats to Amazon I had received as a gift - ups driver came and picked up and gave me a tracking number, but it took a long time for Amazon to confirm receipt on their end.
+449 Score 80 Replies 48,783 Views
Post #161465206 added 02-03-2023 9:03 PM by nawaf1 in Consumer Awareness
Chat customer service said they policy now, returns with $300+ value will take from 10-30days to inspect. Despite that from experience, it will take over a month and they will just forget about it...
+449 Score 80 Replies 48,783 Views
Crappy? May be over priced by far from crappy.
+449 Score 80 Replies 48,783 Views
Post #161506660 added 02-05-2023 12:00 PM by vsauce in Consumer Awareness
I returned a $1000 Dell laptop and Amazon also required UPS pickup only and 30 days inspection time to refund So this must be a new Amazon policy, and not exclusive to Apple
+449 Score 80 Replies 48,783 Views
Post #161466748 added 02-03-2023 11:32 PM by thund3rcat in Consumer Awareness
Used M1 air from warehouse, got refund on the 15th day of the item delivering back to Amazon. Had to initiate chat to even start the return and UPS pickup only, like other people mentioned.
+449 Score 80 Replies 48,783 Views
Overpriced but not crappy
+449 Score 80 Replies 48,783 Views
Post #161468257 added 02-04-2023 4:47 AM by tanman99 in Consumer Awareness
Some steps to deal with it? So instead of them taking responsibility and actually checking their own stock and not allowing comingling of genuine stock with 3rd party stock they just throw it on the...
+449 Score 80 Replies 48,783 Views
Post #161507203 added 02-05-2023 12:30 PM by Te54321 in Consumer Awareness
I’ve bought Apple products in the past and UPS pickup was required so the I know policy is not new like this 15-day return window is.
+449 Score 80 Replies 48,783 Views
You sound like you can’t afford Apple products.
+449 Score 80 Replies 48,783 Views
Post #162689473 added 04-02-2023 10:58 AM by Te54321 in Consumer Awareness
Thanks for the reply. I didn’t even know there was a time limit on filing a chargeback/dispute. Repped.
+449 Score 80 Replies 48,783 Views
Post #164109647 added 06-16-2023 11:18 AM by Xlibaba in Consumer Awareness
Does it also include the new items purchased that have been opened? or just the unopened?
+449 Score 80 Replies 48,783 Views
Post #161446642 added 02-03-2023 5:39 AM by Te54321 in Consumer Awareness
For as long as I have shopped on Amazon, they have always had their normal 30-day return policy for Apple products. I noticed that this policy has been changed to 15 days, and wanted others to be...
+449 Score 80 Replies 48,783 Views
Giving you a thumbs up to offset all the cranky old men in here that’ll give you a thumbs down because this isn’t a “deal”. I appreciate the heads up!
+449 Score 80 Replies 48,783 Views
ok i believe a thing you said here (and someone else here too at most) but does this 15-day return window also applies to me too? See my dilemma below Purchased used iphone 8 plus in acceptable...
+449 Score 80 Replies 48,783 Views
lately all of my prime options are 6-7 day delivery times...Amazon is starting to become pretty crappy. Losing literally the only benefit that's useful to me
+449 Score 80 Replies 48,783 Views
Wow same experience. Returned an Apple Watch, UPS pick up only, delivered for 33 days and no refund. I've filed a charge back with my credit card company. I'm done with Amazon.
+449 Score 80 Replies 48,783 Views
Great. I suffered the same problem last night. Ordered me a renewed iPhone 8 Plus 256GB unlocked and received last night EXCEPT It was the wrong iPhone; iPhone 8 256GB unlocked (not Plus)...
+449 Score 80 Replies 48,783 Views
Post #161447440 added 02-03-2023 6:30 AM by mrbear in Consumer Awareness
Anyone know how this works with cards that give 90 day return window, like thr Amex Platnium card?
+449 Score 80 Replies 48,783 Views
Never buying Apple again! Sending a certified letter to Timothy Cook
+449 Score 80 Replies 48,783 Views
Post #161467090 added 02-04-2023 12:32 AM by Te54321 in Consumer Awareness
I don’t get how people swap items on returns, and have the items accepted. The order page on the desktop version of Amazon shows the serial # of the Apple device you are originally sent. Therefore...
+449 Score 80 Replies 48,783 Views
Post #161468302 added 02-04-2023 4:51 AM by tanman99 in Consumer Awareness
The onus is on them to control their stock including returns. Amazon is the one that allows comingling of stock makes it very likely to receive fake goods. They know this yet they don’t change their...
+449 Score 80 Replies 48,783 Views
Post #161468632 added 02-04-2023 5:24 AM by Redmont in Consumer Awareness
I wonder if Apple has any involvement — or how much involvement — in this Amazon site. This site is one of the most dishonest and unreliable sites on Amazon which seems inconsistent with Apple’s...
+449 Score 80 Replies 48,783 Views
Dammit Amazon 😒. Also note that they are deducting 20% from late returns over 30 days.
+449 Score 80 Replies 48,783 Views
Amazon had stopped doing price matching as well, even if it is their own price. With the prime membership going up, I think I'll take my business elsewhere.
+449 Score 80 Replies 48,783 Views
Post #162689314 added 04-02-2023 10:49 AM by mrmochi in Consumer Awareness
My apologies, I meant 4 month window. Here's the info you asked for: https://www.google.com/search?q=charge+back++window+limit In most cases, cardholders may only file a chargeback within 120...
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