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+449 Score 80 Replies 59,617 Views
Post #161447113 added 02-03-2023 6:10 AM by Te54321 in Consumer Awareness
Clearly a decision that they planned to quietly implement after the extended 2022 holiday return period ended.
+449 Score 80 Replies 59,617 Views
Post #161457577 added 02-03-2023 1:41 PM by un_plug in Consumer Awareness
Yeah, I'd say anger is misdirected too, but instead of blaming Apple or Amazon, blame the fraudsters constantly trying to swap new apple items for older models, empty boxes or empty shells, swapped...
+449 Score 80 Replies 59,617 Views
Post #161447683 added 02-03-2023 6:44 AM by jiggyblau in Consumer Awareness
100% what just happened to me. Really really inconvenient, given that I live and work at the same place and had to leave an unlabeled box with the folks who deal with UPS deliveries/pickups. It was...
+449 Score 80 Replies 59,617 Views
Buy renewed premium then you have 12 months.
+449 Score 80 Replies 59,617 Views
Post #161453527 added 02-03-2023 10:41 AM by rawkusx in Consumer Awareness
Link? I don't see a hu/psa in the app
+449 Score 80 Replies 59,617 Views
Post #161507203 added 02-05-2023 12:30 PM by Te54321 in Consumer Awareness
I’ve bought Apple products in the past and UPS pickup was required so the I know policy is not new like this 15-day return window is.
+449 Score 80 Replies 59,617 Views
You sound like you can’t afford Apple products.
+449 Score 80 Replies 59,617 Views
Post #162689473 added 04-02-2023 10:58 AM by Te54321 in Consumer Awareness
Thanks for the reply. I didn’t even know there was a time limit on filing a chargeback/dispute. Repped.
+449 Score 80 Replies 59,617 Views
Overpriced but not crappy
+449 Score 80 Replies 59,617 Views
Post #161446642 added 02-03-2023 5:39 AM by Te54321 in Consumer Awareness
For as long as I have shopped on Amazon, they have always had their normal 30-day return policy for Apple products. I noticed that this policy has been changed to 15 days, and wanted others to be...
+449 Score 80 Replies 59,617 Views
Yea I wonder what the deal is with Apple. Target has the same policy but didn’t realize at first. Got something around Black Friday and tried returning around Christmas but I missed the window :/
+449 Score 80 Replies 59,617 Views
Post #161514505 added 02-05-2023 7:23 PM by Te54321 in Consumer Awareness
Thanks. Glad I could be of help to others.
+449 Score 80 Replies 59,617 Views
Post #161467090 added 02-04-2023 12:32 AM by Te54321 in Consumer Awareness
I don’t get how people swap items on returns, and have the items accepted. The order page on the desktop version of Amazon shows the serial # of the Apple device you are originally sent. Therefore...
+449 Score 80 Replies 59,617 Views
Post #161468632 added 02-04-2023 5:24 AM by Redmont in Consumer Awareness
I wonder if Apple has any involvement — or how much involvement — in this Amazon site. This site is one of the most dishonest and unreliable sites on Amazon which seems inconsistent with Apple’s...
+449 Score 80 Replies 59,617 Views
Thanks for the heads up!
+449 Score 80 Replies 59,617 Views
Same.
+449 Score 80 Replies 59,617 Views
Post #164109647 added 06-16-2023 11:18 AM by Xlibaba in Consumer Awareness
Does it also include the new items purchased that have been opened? or just the unopened?
+449 Score 80 Replies 59,617 Views
Post #161449153 added 02-03-2023 7:56 AM by smicdric in Consumer Awareness
overpriced, maybe crappy, definitely not
+449 Score 80 Replies 59,617 Views
Post #162689314 added 04-02-2023 10:49 AM by mrmochi in Consumer Awareness
My apologies, I meant 4 month window. Here's the info you asked for: https://www.google.com/search?q=charge+back++window+limit In most cases, cardholders may only file a chargeback within 120...
+449 Score 80 Replies 59,617 Views
Post #161447758 added 02-03-2023 6:48 AM by Adelley in Consumer Awareness
Like all apple products ? Lol that would suck. Or is it only "OFFICIAL" apple products?
+449 Score 80 Replies 59,617 Views
Post #161447194 added 02-03-2023 6:14 AM by Te54321 in Consumer Awareness
No problem. Wanted others to be aware.
+449 Score 80 Replies 59,617 Views
Post #161507389 added 02-05-2023 12:40 PM by Te54321 in Consumer Awareness
Oh ok. Thanks
+449 Score 80 Replies 59,617 Views
I returned a $1000 Dell laptop and Amazon also required UPS pickup only and 30 days inspection time to refund So this must be a new Amazon policy, and not exclusive to Apple
+449 Score 80 Replies 59,617 Views
Post #161447353 added 02-03-2023 6:24 AM by Te54321 in Consumer Awareness
“they required someone from UPS to come pick it up, which is a problem because they don't give you a schedule or let you know when they come.” Have had the same issue. Ridiculous practice. Amazon...
+449 Score 80 Replies 59,617 Views
Post #161507344 added 02-05-2023 12:38 PM by Te54321 in Consumer Awareness
In the app, tap on “Forums” and then scroll down to “Consumer Awareness.”
+449 Score 80 Replies 59,617 Views
Nope. Still buying. Apple is awesome, and you can still take it back to the Apple Store if needed. There is a one year warranty on all Apple products.
+449 Score 80 Replies 59,617 Views
Geez that’s horrible of them to not stand behind their service.
+449 Score 80 Replies 59,617 Views
Post #161507557 added 02-05-2023 12:51 PM by mrmochi in Consumer Awareness
This is a 💯 PSA. I had no idea. Never buying Apple products from Amazon again because of this and the experience I had returning. Only Costco from now on! Edit: seriously, which asshole...
+449 Score 80 Replies 59,617 Views
Same here. This among other things. Customer service sucks.It used to be US based and I could actually understand what they would say instead of broken English and rest assured every other sentence....
+449 Score 80 Replies 59,617 Views
Post #161455372 added 02-03-2023 11:54 AM by Te54321 in Consumer Awareness
Walmart had an extended holiday return policy.
+449 Score 80 Replies 59,617 Views
Post #161490181 added 02-04-2023 5:40 PM by mrmochi in Consumer Awareness
Dude, I returned 2 iPads SEALED in their box still since I took advantage of the target price mistake deal. IT TOOK 2.5 MONTHS 9 chats, 3 emails, 6 phone call escalations begging them to give my...
+449 Score 80 Replies 59,617 Views
Amazon had stopped doing price matching as well, even if it is their own price. With the prime membership going up, I think I'll take my business elsewhere.
+449 Score 80 Replies 59,617 Views
Yes they also got rid of the cancellation button option mid-shipment (stop/return). That was so helpful for last minute buyers remorse.
+449 Score 80 Replies 59,617 Views
Post #161451160 added 02-03-2023 9:10 AM by Jamesq in Consumer Awareness
And than UPS does not show up!!!!
+449 Score 80 Replies 59,617 Views
Post #161447692 added 02-03-2023 6:44 AM by C_W in Consumer Awareness
100 percent
+449 Score 80 Replies 59,617 Views
Post #161638753 added 02-11-2023 3:11 AM by menist in Consumer Awareness
I went with Walmart+ this year, so far so good.
+449 Score 80 Replies 59,617 Views
Post #161446747 added 02-03-2023 5:48 AM by Te54321 in Consumer Awareness
Just trying to help. I was surprised to see the change and am not a fan of it. I know that the Apple Store already has 14 days, but hope other retailers do not do the same. Thanks for the thumbs...
+449 Score 80 Replies 59,617 Views
Post #161450182 added 02-03-2023 8:39 AM by nukem in Consumer Awareness
I held onto AirPods for well over a month from Walmart waiting for lower price and had no problem returning around Christmas, don’t know if it extended xmas policy or just more relaxed returns at...
+449 Score 80 Replies 59,617 Views
Post #161448265 added 02-03-2023 7:14 AM by stealth01 in Consumer Awareness
I am on my 29th day of having returned an Apple product and have yet to get my refund. I called in a couple of times and even escalated, but no luck. “Must wait at least 30 days before we can do...
+449 Score 80 Replies 59,617 Views
Post #161448406 added 02-03-2023 7:21 AM by c2nah777 in Consumer Awareness
Thanks for the PSA. Just informational: SD has put this into the dedicated forum for HU/PSA info. "Consumer Awareness" placed under the parent forum "Deal discussion". I suggest everyone...
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