PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
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80 Replies
59,617 Views
Clearly a decision that they planned to quietly implement after the extended 2022 holiday return period ended.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
Yeah, I'd say anger is misdirected too, but instead of blaming Apple or Amazon, blame the fraudsters constantly trying to swap new apple items for older models, empty boxes or empty shells, swapped...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
100% what just happened to me. Really really inconvenient, given that I live and work at the same place and had to leave an unlabeled box with the folks who deal with UPS deliveries/pickups. It was...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
Buy renewed premium then you have 12 months.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
Link? I don't see a hu/psa in the app
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
I’ve bought Apple products in the past and UPS pickup was required so the I know policy is not new like this 15-day return window is.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
You sound like you can’t afford Apple products.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
Thanks for the reply. I didn’t even know there was a time limit on filing a chargeback/dispute. Repped.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
Overpriced but not crappy
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
For as long as I have shopped on Amazon, they have always had their normal 30-day return policy for Apple products. I noticed that this policy has been changed to 15 days, and wanted others to be...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
Yea I wonder what the deal is with Apple. Target has the same policy but didn’t realize at first. Got something around Black Friday and tried returning around Christmas but I missed the window :/
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
Thanks. Glad I could be of help to others.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
I don’t get how people swap items on returns, and have the items accepted. The order page on the desktop version of Amazon shows the serial # of the Apple device you are originally sent.
Therefore...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
I wonder if Apple has any involvement — or how much involvement — in this Amazon site. This site is one of the most dishonest and unreliable sites on Amazon which seems inconsistent with Apple’s...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
Thanks for the heads up!
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
Same.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
Does it also include the new items purchased that have been opened? or just the unopened?
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
overpriced, maybe
crappy, definitely not
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
My apologies, I meant 4 month window. Here's the info you asked for:
https://www.google.com/search?q=charge+back++window+limit
In most cases, cardholders may only file a chargeback within 120...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
Like all apple products ? Lol that would suck. Or is it only "OFFICIAL" apple products?
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
No problem. Wanted others to be aware.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
Oh ok. Thanks
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
I returned a $1000 Dell laptop and Amazon also required UPS pickup only and 30 days inspection time to refund
So this must be a new Amazon policy, and not exclusive to Apple
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
“they required someone from UPS to come pick it up, which is a problem because they don't give you a schedule or let you know when they come.”
Have had the same issue. Ridiculous practice. Amazon...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
In the app, tap on “Forums” and then scroll down to “Consumer Awareness.”
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
Nope. Still buying. Apple is awesome, and you can still take it back to the Apple Store if needed. There is a one year warranty on all Apple products.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
Geez that’s horrible of them to not stand behind their service.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
This is a 💯 PSA. I had no idea. Never buying Apple products from Amazon again because of this and the experience I had returning. Only Costco from now on!
Edit: seriously, which asshole...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
Same here. This among other things. Customer service sucks.It used to be US based and I could actually understand what they would say instead of broken English and rest assured every other sentence....
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
Walmart had an extended holiday return policy.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
Dude, I returned 2 iPads SEALED in their box still since I took advantage of the target price mistake deal.
IT TOOK 2.5 MONTHS 9 chats, 3 emails, 6 phone call escalations begging them to give my...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
Amazon had stopped doing price matching as well, even if it is their own price.
With the prime membership going up, I think I'll take my business elsewhere.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
Yes they also got rid of the cancellation button option mid-shipment (stop/return). That was so helpful for last minute buyers remorse.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
And than UPS does not show up!!!!
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
100 percent
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
I went with Walmart+ this year, so far so good.
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
Just trying to help. I was surprised to see the change and am not a fan of it. I know that the Apple Store already has 14 days, but hope other retailers do not do the same.
Thanks for the thumbs...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
I held onto AirPods for well over a month from Walmart waiting for lower price and had no problem returning around Christmas, don’t know if it extended xmas policy or just more relaxed returns at...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
I am on my 29th day of having returned an Apple product and have yet to get my refund. I called in a couple of times and even escalated, but no luck. “Must wait at least 30 days before we can do...
PSA: Amazon return policy for Apple products changed to 15 days (previously 30)
Thread created 02-03-2023 by Te54321
+449 Score
80 Replies
59,617 Views
Thanks for the PSA.
Just informational:
SD has put this into the dedicated forum for HU/PSA info. "Consumer Awareness" placed under the parent forum "Deal discussion".
I suggest everyone...
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