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Post #164909297 added 07-25-2023 5:18 PM by Vamc77 in Consumer Awareness
I received my emails around June 20th, and just now started getting the replacements.
I have since received almost all of my replacements. The settlement people replied to email but I had to request info 3 times. They said they have no control or visibility over shipping. Pretty...
Post #164923316 added 07-26-2023 11:12 AM by Vamc77 in Consumer Awareness
That's normal I'm guessing. I got emails on June 13th, sent then pictures next day - should receive an email saying you updated the claim. And later I received emails on June 20th saying my claims...
Post #165010331 added 07-31-2023 9:14 AM by Vamc77 in Consumer Awareness
My apologies. I misunderstood.
Post #163582406 added 05-19-2023 12:25 PM by fis in Consumer Awareness
[email protected] I just received my second email, for a 2nd claim that I submitted weeks after the first one. The instructions include your claim number and say to...
Got my 2 new pans in the mail today! I mailed the submitted pans about 3 weeks ago, so quick turnaround. Much heavier than my original pans...
Post #163972919 added 06-09-2023 10:19 AM by Vamc77 in Consumer Awareness
When did you all submit the claims. I submitted mine on Mar 28th, and still have no further emails from them. Even added their email to contacts just in case it goes to spam.
I have received 2 of the 3 pans sent in. The missing one is for the complete set of non-stick pans as opposed to just a replacement. Have not received any checks either. They also altered one of...
Post #163192439 added 04-28-2023 8:09 AM by fis in Consumer Awareness
I assume we will start hearing from them from them in the next couple of months. I recall seeing somewhere that they expected all of the settlements to be complete by fall, but that was before the...
Post #162885602 added 04-12-2023 9:42 AM by fis in Consumer Awareness
Google search with the word "bottom" and you'll see they are all engraved accordingly with "Master Chef" or "MC2" on the bottom. LTD is dark-colored.
Post #162887855 added 04-12-2023 11:30 AM by fis in Consumer Awareness
It just says LTD. I don't know much about LTD nonstick but does it have an exposed edge? If so, then it seems like it would be eligible.
Post #162924128 added 04-14-2023 8:47 AM by fis in Consumer Awareness
I'm filing claims for mine.
Post #162521722 added 03-25-2023 7:23 AM by daduls in Consumer Awareness
From the product details: Material: Three-ply bonded design with aluminum center core clad with stainless steel (so D3) Dishwasher safe (not so much)
Post #162522730 added 03-25-2023 8:24 AM by fis in Consumer Awareness
Am I missing something? I filled out the claim form but nowhere did it ask for a receipt.
Post #162522742 added 03-25-2023 8:25 AM by fis in Consumer Awareness
I don't see why not. I'm submitting my claim for those purchases.
Post #162529903 added 03-25-2023 3:29 PM by kvlin94 in Consumer Awareness
The pans need to be sent back in for options 1 and 2?
Post #162530374 added 03-25-2023 4:14 PM by boonkauc in Consumer Awareness
So, I have legitimate pieces with sharp edges, due to someone in the household putting them in the dishwasher. The edges are sharp, I no longer use them, so this is for me. I don't mind waiting for a...
Post #162549991 added 03-26-2023 10:37 PM by knet2010 in Consumer Awareness
I just wanted to know if this claim is only applicable to All-Clad "stainless steel" products? I purchased ALL-CLAD Hard Anodized 11" Square Griddle which is a Non-stick Griddle and wondering if my...
Post #162664579 added 03-31-2023 8:18 PM by uEih in Consumer Awareness
My D3 has noticeable grooves on the edges so I'm sending that in but my D5 seems ok but I know I've ran it through the dishwasher many times. Is anyone else sending in a pan without noticeable...
Post #162522505 added 03-25-2023 8:14 AM by fis in Consumer Awareness
Exactly. The settlement is about marketing claims that they made that they shouldn't have made.
Post #162522526 added 03-25-2023 8:15 AM by fis in Consumer Awareness
IDK submit a claim and see what happens.
Post #162534928 added 03-25-2023 11:03 PM by jdrch in Consumer Awareness
20% off at Bed Bath and Beyond + I never have to buy pots again 🤷 ♂️
Slickest deal of all is to leave the pots, pans, and prep knives out of the dishwasher. I don’t have any of the affected lines, but none of my nice stuff goes into the dishwasher because they are...
What's the difference between option 1.3 and option 2? Seems like it's the same thing, since you're not sending anything in, but option 2 offers less of a percentage discount?
Post #162565723 added 03-27-2023 5:15 PM by ErikE7461 in Consumer Awareness
I bought a set of the 5 ply several years ago and all the non-stick is peeling off which makes them pretty much worthless. I'll stuck to the $30 Costco ceramic coated pans.
Post #162566080 added 03-27-2023 5:37 PM by fis in Consumer Awareness
Good call. Throw that stuff away because it's dangerous. I would never buy expensive nonstick-coated cookware. Buy one cheap nonstick skillet like a Tramontina or Oxo and replace that every couple of...
Post #163185683 added 04-27-2023 8:07 PM by hahajung in Consumer Awareness
Does anyone know what happens next? I submitted my claim and not sure if I will get additional info on how to move forward
Thank you. I just looked into the Website and changed my selection to a replacement. They give $75 plus the replacement. Although, it does say I need to ship back my original pan. I wonder if they...
All Clad likely wants to preserve their name - they don't want you to resell your "damaged" pan to someone else who might get issues with it in the future. Plus the original serves as proof so not...
Post #162509563 added 03-24-2023 1:19 PM by imacyco in Consumer Awareness
Option 1.1 requires shipping back the older piece?
Post #162518455 added 03-24-2023 11:23 PM by Mr_Spiffy in Consumer Awareness
Just checked my pieces and most have this issue developing on the exposed aluminum edge. A couple exceptions were a stock pot and a saute pan that seem to have more layers. A little disappointing,...
Post #162520816 added 03-25-2023 6:09 AM by andym90 in Consumer Awareness
Anyone else have trouble uploading a receipt? I’ve tried multiple times and then emailed them (with no response). Very frustrating!
Post #162522592 added 03-25-2023 8:18 AM by fis in Consumer Awareness
Yeah that's D3 I'm sure it's covered.
Post #162668752 added 04-01-2023 5:56 AM by fis in Consumer Awareness
Mine vary based on how much I used them. I barely noticed it until I bought a new pan in January and compared its shiny smooth polished edge to my older pans. If you put that D5 through the...
Post #162871883 added 04-11-2023 2:31 PM by fis in Consumer Awareness
If they are stainless inside and out, with an aluminum core, then that's D3. If they have a stainless interior, but a brushed aluminum exterior with an aluminum core, than that's Master Chef, MC2,...
Post #162923975 added 04-14-2023 8:39 AM by d2ra4 in Consumer Awareness
Do items bought throgh factory 2nds sales events apply?
Post #162509098 added 03-24-2023 12:52 PM by BabyTantrum in Consumer Awareness
How does one check on their claim? I submitted one but never heard back. Thanks
I imagine they will reach out after the submission deadline with additional information. When you submitted, you received a claim ID and can e-mail them the number to ask: info at...
Hi have a few all-clad SS and nonstick pans, is there a way to identify what model they are? I looked and other than the brand, does not say what model or line they are.
Post #162519331 added 03-25-2023 2:07 AM by Eryxis82 in Consumer Awareness
I don't know that it's a QC issue, just bad instructions.
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