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Post #166318534 added 10-11-2023 6:00 AM by Kapazza in Consumer Awareness
Thanks for reminding me to opt out - I was a couple of days away from my 30-day limit to do so and had totally forgotten about that tab I had left open!
Post #166320556 added 10-11-2023 7:23 AM by phewry in Consumer Awareness
Good question.
U got $25 credit for opting out?
No. I still have it. The balance of data stash shows up in my statement.
Looks like magenta first responder isn’t affected
When the goal is to make more money, but they plan to piss people off, credit accounts AND waste a metric f*ckton of payroll hours. Corporate logic.
Post #166345033 added 10-12-2023 4:50 AM by venix in Consumer Awareness
Why are they changing Simple Choice to either Magenta or Essentials Select, and changing Magenta or One to Go5G? Does this make sense to change some plans to Magenta when they are changing Magenta...
Post #166345432 added 10-12-2023 5:25 AM by vitae1979 in Consumer Awareness
They'll convert lots of accounts that don't pay attention to their bill. They're not going to lose money from this.
Post #166479523 added 10-19-2023 2:30 PM by pummy in Consumer Awareness
Here is a response from TMobile customer care this morning “ Thank you for reaching out to us today and as if you have received any notification for that please ignore that and no need to worry....
May I ask which AT&T plan is cheaper than T-Mobile?
Same confused to what opting out means? Will I keep my same plan or be downgraded to a different one for the same price.
Post #166332433 added 10-11-2023 2:04 PM by a4aseph in Consumer Awareness
Just had a chat with a rep and my “ Magenta 55+ “ isn’t changing. I don’t trust T-Mobile so took the screenshots for record as she said my bill won’t go up.
spoke to t-mobile last night and was informed that they "cancelled this migration plan" since it received such negative feedback. So I'd be surprised if anyone gets any notice from here on out.
Post #166464079 added 10-18-2023 4:59 PM by RainGater in Consumer Awareness
No, they are NOT going with the migration plan... That means, nothing changes and everything stays as it is!
Post #166327915 added 10-11-2023 11:21 AM by Kouskous44 in Consumer Awareness
I told them I dont want any changes to my existing plan and want to keep as it is. Also i want my 25 credit. They processed that I opted out of the migration and said ok. The xxx code didnt work...
Post #166319092 added 10-11-2023 6:29 AM by MM48 in Consumer Awareness
I was using an S23 Ultra, and now a Pixel 7 pro, both Firstnet certified. I was using an esim on the S23 and physical sim on the Pixel. I just got back from the Carolinas and it was even worse back...
Post #166325077 added 10-11-2023 9:49 AM by jjin456 in Consumer Awareness
This isn't a price hike, they are going to move you into a new more expensive plan
Post #166384831 added 10-14-2023 3:10 AM by MrNice in Consumer Awareness
Idk what you are talking about. Anyway cant really expect much from addicts.
why don't they provide opt out via website or app? hate waiting for customer service on phone or chat
Post #166443940 added 10-17-2023 3:05 PM by ultbruin in Consumer Awareness
Nothing here either.
Post #166493344 added 10-20-2023 10:31 AM by sdoberma in Consumer Awareness
Sure. I still keep my Kickstart plan, and I will never leave it. 😆 🤣 😂
Post #166397524 added 10-14-2023 9:51 PM by XealO in Consumer Awareness
Same here.
Post #166331560 added 10-11-2023 1:31 PM by hur88 in Consumer Awareness
Notices don't start until 10/17.
Post #166329676 added 10-11-2023 12:16 PM by elpablolv in Consumer Awareness
I have SC with 6 lines and a watch, asked on Twitter if my 2 free lines will transfer, rep said the voice lines will but don't know about the watch line. They will know on the 17th. Might be worth...
Post #166484032 added 10-19-2023 7:49 PM by 14deals in Consumer Awareness
Weird...why it's just on local news here today about the force migration
I talked to a customer care rep and it was a little confusing. I have the One Plan and there was an add on for One Plus plan added to my account. So I am not 100% sure if I have One or One Plus...
Post #166362571 added 10-12-2023 7:34 PM by langjie in Consumer Awareness
Opt out
Post #166372330 added 10-13-2023 10:23 AM by chaoss in Consumer Awareness
called up for my 2nd account the rep pushed the go5g rate plan told him no. asked about the $25 credit and he said it didn't exist but in the end applied it
my was immediate
Post #166315741 added 10-11-2023 1:35 AM by azndan2 in Consumer Awareness
What about magenta max?
Post #166318207 added 10-11-2023 5:42 AM by elpablolv in Consumer Awareness
I'm on Simple Choice with 6 lines+1 watch line for $120 before taxes/fees. This forced switch is gonna hurt.
Post #166318324 added 10-11-2023 5:49 AM by MM48 in Consumer Awareness
I switched to ATT earlier in the year, they suck, seriously. T-Mobile was way better in terms of signals strength and bandwidth. I'm even on Firstnet, and it's pretty much a joke.
I thought the promise is to never raise prices. You were locked in for life. Is that not true?
Post #166312462 added 10-10-2023 8:47 PM by Eragorn in Consumer Awareness
This sounds like an ad but I switched our family to US Mobile from Tmobile even though we were on a grandfathered plan. 5 lines for $23ish each after taxes and fees and we're on the verizon towers. ...
Has anyone received a text and/or email about this today?
Post #166464523 added 10-18-2023 5:33 PM by mrbear in Consumer Awareness
A big thank you to everyone for doing their part :hug: :applause: :peace:
Post #166444198 added 10-17-2023 3:21 PM by mrbear in Consumer Awareness
I did the chat on the 13th (opted out and got $25 credit) and nothing for me either. I think people who did the optout are still supposed to get the text alert.
Just called and was told since nothing had changed they were not obligated to give me the $25. Lame. The way tmobile did this was clumsy and spiteful, if they simply offered some incentive (like...
Post #166334863 added 10-11-2023 4:00 PM by WhatYaGot in Consumer Awareness
I have the T-Mobile Simple Choice plan w/ 7 lines and all phones are paid in full. I pay $184.00 a month. I used the T-Mobile app to chat with a representative and got the rep to opt me out of any...
I got Price Lock and Un-Contract terms mixed up then. Everyone that signed up before 4/27/22 (Un-Contract). Last month's bill refunded if you choose to leave. 60 days to notify T-mobile if...
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