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No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
The deal alerts issue should be fixed now. Please try again. The redesign reply button seems to be working as expected for me. Just so we don't mix too many issues together, can you either start a...
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
For a long while, I haven’t been receiving any emails, on-site notifications or in my notifications page about any PMs I get, and not getting all the emails of threads that I am subscribed to either....
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
OK,now I’m getting the pop-up notification and it is appearing on my notification page as well but no email so far…. and I thought I was just not getting certain subscribed threads but it looks like...
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
Thank you for all that help! But I am getting the vast majority of other types of email from you guys, which is a lot. So I don’t think it’s an issue of my email account being too full?… It would be...
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
Thanks for the update!
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
Hi, I usually get 50+ email alerts daily. I have not received one since around 10AM yesterday 5/6. I checked out everything on my end and all looks okay. I even edited and resaved my main deal alert....
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
The weird thing is, for one of your alerts, you are the only person with that particular set of criteria that makes up the alert, and I see that particular criteria is getting triggered, but for some...
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
Seems like deal alerts on the site have stopped for me as well. The last one I got was 16 hours ago and I've checked a few near he's that have returned deals posted more recently than that
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
same here, a lot of notifications on the site, but no deal alert emails EDIT: email alerts just started coming in 12 min after posting this, maybe a coincidence... but if not thanks :).
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
I stopped getting deal alert emails again, like an hour ago. Anything you could do is appreciated. I am still getting notifications on site. I am getting subscribed emails.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
There was an issue with deal alerts overnight, but it looks like all of your alerts have started up again. Hopefully everything is fixed, but please let us know if you think that there are any still...
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
I only get Front page deal alerts, nothing else.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
This issue should hopefully be fixed now.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
I am receiving deal alert email, but at some point in the past few months have stopped receiving notifications for new posts in subscribed threads. Is that something you can check emceep?
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
I no longer receive emails either, can you check my account as well please?
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
I can't fix this issue but I did ask the team for help.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
Hi emceep, I think I have the same issue. My email account became full and after clearing it out my deal alerts didn't resume. Can you check my account as well? TIA!
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
You should be good now too.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
Nothing we can do to fix this?
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
It doesn't look like their have been any deal alert matches since our last interaction. Is there a thread that you saw since then that you think you should have been alerted to, but weren't?
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
Awesome, thank you. I got a deal alert about 30 min ago so that's good news.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
A different problem just started,: I can’t change deal alert because clicking on the button doesn’t do anything. In the redesign view, I didn’t check the other versions yet. Other buttons also...
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
I'm still NOT receiving deal alert emails. Any update?
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
Thank you!
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
Hello - It looks like I’ve also been affected by this. Can you please check my account as well?
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
My deal alert emails have stopped. Please check my account!
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
Our emails to you were being bounced too, but I've cleared that flag and they should hopefully start up again.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
I've got nothing except the alert for this. I have '"subscribe and save " as one of mine that has matches from 16 minutes ago but I never got alerted for
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
Right, deal alerts stopped a few hours ago.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
No worries, I am sure this is saving me money! lol
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
Done :)
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
Your emails should hopefully start coming through now too.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
Hello, I’m having a similar issue with my account. Could you check if there’s any flag that can be reset?
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
Thanks for getting that set up. I see that a couple of deal alerts have been sent out to you within the last hour - hopefully you received them.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
Received two alerts already so doesn't look like it's a problem on my end. I'll delete and remake my original deal alert, maybe that will fix it.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
It's been a year since I've seen a single deal alert email. Can you send a test email to see if I receive it?
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
I no longer receive deal alert emails either. Could you check my account?
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
This issue should hopefully be fixed now.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score 79 Replies 5,415 Views
We're hopeful that this issue has been fixed - please let us know if these don't start back up for you.
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