No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
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82 Replies
7,170 Views
This issue should hopefully be fixed now.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
Thanks for checking. I'm not able to fix this issue, but I have reached out to the email team so that they can try to look into this.
In general, the reason that these types of issues only affect...
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
I am not getting deal alerts either. Good thing I was checking Amazon Turbotax page daily because did not get an alert for it.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
I have hopefully fixed this issue for you. Please let us know if they don't start up again for you.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
You should be good now too.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
that reply was for tarheelphil. seems like I replied to a reply that I didn't even know was possible :)
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
Your emails should hopefully start coming through now too.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
Got my first email alert at 2:09 ET this morning. Got another one at 8:15. So some are getting through though I usually get quite a few more in that length of time, but at least some progress is...
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
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82 Replies
7,170 Views
Unfortunately, there was an issue with deal alerts and they did have to turn them off this morning. They are hoping to be able to turn them back on within the next hour or so.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
Thx, good to hear it's a known issue. :worship:
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
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82 Replies
7,170 Views
Done :)
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
A different problem just started,: I can’t change deal alert because clicking on the button doesn’t do anything. In the redesign view, I didn’t check the other versions yet. Other buttons also...
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
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82 Replies
7,170 Views
Seems like deal alerts on the site have stopped for me as well. The last one I got was 16 hours ago and I've checked a few near he's that have returned deals posted more recently than that
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
They stopped coming again for a few hours now. Thx.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
I'm still NOT receiving deal alert emails. Any update?
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
Hello - It looks like I’ve also been affected by this. Can you please check my account as well?
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
I see there is an issue that would be affecting specific deal alerts (like your Grocery alert) , and hopefully I can get a fix for that out tomorrow. I will reply here when that fix is released.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
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82 Replies
7,170 Views
I just realized I haven't received in any deal alert emails in awhile; I've received emails about forum replies, but not deal alerts.
Looking back in my email history, it looks like the last deal...
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
I haven’t been getting any emails from subscribed threads for some while now. I never mark any of them as spam. I think there’s some other problem? any help appreciated… Maybe stupid mail service,...
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
That's not something that I am personally able to do, but our system does show that we sent you an email on October 10th and that it was delivered to your inbox. If you didn't receive it, it's...
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
Hi - I haven't been receiving deal alert emails for almost a year now. Can you check if my account was flagged for bouncing emails, and if so reset it so they send again?
Thanks.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
I commented in a diff thread - I guess I paste it here
I am not getting alerts: Grocery
Since a couple of days ago. I see a few today's posts by going here , but no alerts.
I am getting other...
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
The deal alerts issue should be fixed now. Please try again.
The redesign reply button seems to be working as expected for me. Just so we don't mix too many issues together, can you either start a...
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
I only get Front page deal alerts, nothing else.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
It looks like our emails to you were being bounced, so we stopped sending them. I have reset that flag and your emails should hopefully start coming through again.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
same here, a lot of notifications on the site, but no deal alert emails
EDIT: email alerts just started coming in 12 min after posting this, maybe a coincidence... but if not thanks :).
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
Thank you for reporting this. It does seem like something is still wrong. I let the team know so that they can try to look into this.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
Awesome, thank you. I got a deal alert about 30 min ago so that's good news.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
It doesn't look like their have been any deal alert matches since our last interaction. Is there a thread that you saw since then that you think you should have been alerted to, but weren't?
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
I don't see anything as being obviously wrong with your account. It looks like you only have one deal alert right now. That deal alert last had a match 10 days ago and we did send you an email about...
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
I'm no longer receiving emails of my deal alerts either. Please check my account. Nothing's changed on my end; I receive other email just fine.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
I might have fixed your PM pop up notification and email issue. I'll send you a test PM so you can check.
Regarding the subscribed threads - are you getting some subscribed thread emails, or none...
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
thanks, will do.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
My example about email accounts being too full was sort of a generic reply, I don't know the exact issue with your account. This part however does apply to your account: "Depending on the type of...
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
Our emails to you were being bounced too, but I've cleared that flag and they should hopefully start up again.
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
Nothing we can do to fix this?
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
I noticed that there was a hard bounce flagged for your email in our system on May 9th. I removed that flag, so let me know if that helps out.
thanks
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
I've got nothing except the alert for this. I have '"subscribe and save " as one of mine that has matches from 16 minutes ago but I never got alerted for
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
I am receiving deal alert email, but at some point in the past few months have stopped receiving notifications for new posts in subscribed threads. Is that something you can check emceep?
No longer receiving deal alert emails
Thread created 10-18-2024 by Rapishorrid
0 Score
82 Replies
7,170 Views
Your current deal alert is not set up to send emails. Please visit this page to edit your deal alert to include that notification method: https://slickdeals.net/deal-alerts/
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