[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
You'll hear back. Give it 2-3 more days, sounds like they're understaffed over at Chase right now.
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
it took about 5 days for them to credit mine.
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Original purchase 12/2. Split into 2 charges. Followed up 3 or 4 times by phone with Chase. Finally received $200 credit yesterday 1/8.
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Hey there, have you heard anything further? I'm still waiting the 7-14 days for the case to be resolved, but I will need to use whatever I bought in like 2 days.
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Backcountry is shady af. They advertise the offer and split the charge on the backend to screw over customers. Good way to make a ton of money for those who don't bother to chase down their $200.
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Another data point. Chase is issuing a lot of credits today.
Ordered on 12/11.
Split shipments and charges on 12/12 and 12/13.
Sent Chase messages via Secure Message on 1/6 and 1/10.
Got a...
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Same, my 2x200 egift cards were posted on 12/29/24, no credit was issued and offer shows expired now.
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Chase Priv Client + CSR member (2017, with Chase since 2001). Spent $453.25 at Backcountry on 12/3, credit was never applied, expired today, and now Chase is asking for vague "offer codes" that were...
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Purchased two $200 gift cards on 12/30. The $400 charge posted on 12/30. The $200 credit posted today (1/4). I'm in no rush to spend them. Hopefully they have some decent sales in the near future....
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Thanks!
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
What happens if you return or exchange an item?
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
In the same boat, waiting for chase to manually credit the $200 because backcountry split the charge. Secure Message reps advised to wait 5 business days, twice. Called in twice for escalation and no...
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
I was denied twice by customer service over the phone. I just sent an account inquiry via secure messages with my invoice (showing 12/31) and a copy of the offer (Google it) and I was emailed with an...
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Your case is very different from mine. For those multiple transactions dispute each one of them and make the total out to be $200. It is worth giving a shot I guess. Best of luck man.
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
It was via the online portal. I opened the dispute via the website and under the backcountry statement. I would say keep being aggressive and keep pointing out that the terms say purchase date and...
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Those who ordered the gift card, how long did it take you to receive the email with the gift card info?
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Ordered Dec 25, 11:39 PM and received gift card email of info Dec 27, 7:43 AM
Might have taken longer than usual due to holiday hours?
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
To be fair, they are clear about being sent on the next business day. "Gift cards are subject to a review process and are not delivered immediately. Please allow one business day for delivery." That...
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
purchased 2 x $200 eGC late last night and received both codes this morning. charge is pending for $400. for those using a GC, make sure to compare the price on steep and cheap before buying.
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Anyone know if phone call orders also considered purchase directly made with merchant? Thx
It is not…
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
They emailed me 3 days later saying that they are selecting my purchase for further verification and they sent a test amount to my credit card, which I have to email them with the amount and wait for...
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
One of the things my CSR representative noted was that I added the offer prior to the purchase the next day and that both added up to over $400 and I would be covered.
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Split purchase from 12/3 and 12/4. Called chase yesterday and they are escalating a ticket. The rep seemed to be aware of the backcountry issue. They asked me to wait another 7-10 business days for a...
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
I appreciate the input. I ordered the gift cards at around midnight and they arrived about 11 hours later (yesterday). The transaction is shown as posting on 12/30, so I am hoping I'll be fine. But...
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Not yet because the charge in chase still shows up as pending. Takes 1-3 days to post after that.
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Same. The two times I've called they have also reassured me that the credit will post.
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Split order for $400+. I’ll be patient for my Chase Offer Redemption 😌
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Used my wife’s card and Backcountry split the $400 order in two separate transactions. Called Chase on 12/3 and the first representative wouldn’t do anything. Asked to speak to her manager and the...
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Appreciate your taking time to reply!
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
I called CSR about my split transactions, and the agent just said don’t worry the credit show up in 14 business days… I ask if I need to upload my order confirmation (as I see someone here did), she...
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Ordered on the 2nd. Split charge. Send a secure message on Dec 17, was told to wait 14 business days. So I sent a reply on Dec 23 telling them it’s been over 14 business days. They responded and...
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
I did call, they just put me in the 10-14 business days thing. It just showed up as credit on my statement, no secure messages or email
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
No issues for anyone getting $200x2 giftcards?
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Today is my 14th business day since the charge posted. I called today and the rep said they escalated and are still working on it. They said it’s a known issue affecting many clients and basically...
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Had similar issue with go puff credits. Never got my money / points
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Successfully received the credit for 2x200 digital gift cards.
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
I spoke to a Chase Rep on the phone.
She told me they were well aware of the issue with Backcountry splitting the transactions, and that they were working with Backcountry to remediate the issue on...
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Been 11business days since contacted chase. Still nothing saying the offer went thru for my split order.
Any split order peeps actually have it work?
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
Called back today. They escalated a ticket and assured me the credit would happen.
[YMMV] Chase Offers - Backcountry - $200 cash back when you spend $400 or more
Expired
Thread created 11-30-2024 by prima1
+151 Score
445 Replies
173,729 Views
I called immediately before it went into fulfillment which I think helped me. Reading other posters they had issues getting resolution once it shipped.
Page 1 of
12
1
2
3
4
5
