Slickdeals is community-supported.  We may get paid by brands or deals, including promoted items.
Forum Thread

Citi ThankYou Preferred / Premier Fee Waiver ended?

125 26 March 16, 2023 at 03:26 PM
Deal
Score +1
1,579 Views

Thread Details

+1 Deal Score
1,579 Views
I signed up when Citi introduced their Thank You Preferred credit card in 2007 with a lifetime fee waiver (found out about this on a deal board). After 15 years, I was hit with an annual fee this month. They have not sent out any communication about any change in terms or fees, and when I asked their customer support, they said they hadn't, but will send one now.
1. Anyone else in the same boat?
2. Messaging, calling did not help - they offered to close my card if I didn't want to pay the fee.

Any suggestions to keep that fee waived per the opening offer?

Thank you
Add a Comment
Report Reply
About the OP
Send Message
istrategist
Joined Jan 2008 L3: Novice
26 Reputation Points
0 Deals Posted
3 Votes Submitted
125 Comments Posted

3 Comments

View Forum Thread
1

Your comment cannot be blank.

Sign up for a Slickdeals account to remove this ad.

Joined Sep 2003
L3: Novice
> bubble2 169 Posts
29 Reputation
naloxone
04-08-2023 at 08:01 AM.
04-08-2023 at 08:01 AM.
Not in the same boat, but if you can't get the fees waived I'd consider a product change to the Custom Cash (5% back in your top spend category) or another no annual fee card rather than closing an old and well established credit account.
Like
Funny
>
Helpful
Not helpful
Reply
Joined Nov 2015
New User
> bubble2 5 Posts
10 Reputation
plasmawave
04-17-2023 at 07:41 AM.
04-17-2023 at 07:41 AM.
In same boat, discovered it last week on my April bill...they did offer me a credit for it this year if I spend 1000 each month for the next 3 months after a long argument about the lack of notification about the change
Like
Funny
>
Helpful
Not helpful
Reply
Joined Apr 2006
L3: Novice
> bubble2 159 Posts
yuuuuuuuu
05-05-2023 at 03:24 PM.
05-05-2023 at 03:24 PM.
I experienced this. I sent a complaint to the cfpb saying there was no notice. Citi sent a response saying it was included in my November statement. I honestly never read my statements as all my cards are on autopay
Like
Funny
>
Helpful
Not helpful
Reply
Page 1 of 1
1
Start the Conversation
 
Link Copied

The link has been copied to the clipboard.