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Amazon | $1099.99 |
Rating: | (4.4 out of 5 stars) |
Reviews: | 6,771 Amazon Reviews |
Product Name: | SAMSUNG 49" Odyssey G93SC Series OLED Curved Gaming Monitor, 240Hz, 0.03ms, Dual QHD, DisplayHDR True Black 400, FreeSync Premium Pro, Height Adjustable Stand, LS49CG932SNXZA, 2023 |
Manufacturer: | Samsung |
Model Number: | LS49CG932SNXZA |
Product SKU: | B0CDQMQQS2 |
UPC: | 887276768946 |
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After 12 mysteriously cancelled purchases in a row, 6 or 7 chat conversations with "customer service" agents who refused to answer any questions or provide any service other than aggressively push for me to agree to purchase a cart they "built" with "great deals" where I couldn't even see the price.... 3 phone calls where I sat on hold (even though they called ME) for 20 minutes just to have a machine hang up on me... and several pending charges on my credit card that are taking an awfully long time to go away:
I finally managed to give them my money. And honestly I want to return it just from the experience of trying to buy it.
Considering that all this was the experience of trying to GIVE them money, I can only imagine what it would be like if I was trying to get my money back.
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I will say, I just experienced my first direct dealings with Samsung to purchase an S9 ultra. I've been holding out since the s8 ultra was announced and finally hit my mark with some weird pricing through their app that made the 512gb s9 ultra under $800.
After 12 mysteriously cancelled purchases in a row, 6 or 7 chat conversations with "customer service" agents who refused to answer any questions or provide any service other than aggressively push for me to agree to purchase a cart they "built" with "great deals" where I couldn't even see the price.... 3 phone calls where I sat on hold (even though they called ME) for 20 minutes just to have a machine hang up on me... and several pending charges on my credit card that are taking an awfully long time to go away:
I finally managed to give them my money. And honestly I want to return it just from the experience of trying to buy it.
Considering that all this was the experience of trying to GIVE them money, I can only imagine what it would be like if I was trying to get my money back.
After 12 mysteriously cancelled purchases in a row, 6 or 7 chat conversations with "customer service" agents who refused to answer any questions or provide any service other than aggressively push for me to agree to purchase a cart they "built" with "great deals" where I couldn't even see the price.... 3 phone calls where I sat on hold (even though they called ME) for 20 minutes just to have a machine hang up on me... and several pending charges on my credit card that are taking an awfully long time to go away:
I finally managed to give them my money. And honestly I want to return it just from the experience of trying to buy it.
Considering that all this was the experience of trying to GIVE them money, I can only imagine what it would be like if I was trying to get my money back.
Pray you never have to return anything. I purchased a tab s8 ultra from them that took 5 separate calls over 3 months to get all of the charge backs to go through. The entire process was a complete nightmare, but apparently I'm a glutton for punishment because I bought this monitor a month ago (hopefully never need a support case).