Xfinity Mobile Port-In Offer: BYOD & Get $100 Visa Virtual Gift Card
$100.00
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Xfinity Mobile[xfinity.com] offers $100 Visa Virtual Gift Card when you Bring Your Own Device and Port-In a number and activate w/ a New Xfinity Mobile line. Offer requires transfer of phone number from another carrier within 30 days of line activation.
It says "You're over the total number of lines available to you. A line is needed for each device added to your plan. You'll need to remove one or more devices from your cart to continue. But now I only have 4 lines. Does anyone also have this message?
Yes this will work but it may take a little more than 90 days from my experience.
Quote
from oren1061
:
So just to make sure I am understanding this promo per the terms.
I am currently an Xfinity home internet customer for several months so I qualify.
I am currently on google FI, paying maybe $50-$60 a month for their unlimited plan....
I could switch over to the 10 gig shared plan with Xfinity, costs $60/month for the shared data, and the additional lines don't cost anything.
My question is... as long as I port over 10 actual phone numbers, and activate them all, and keep service for >90 days... I get $100/line so $1000 in gift cards and then I will end up paying $60 ish/month (when I added a second line it added about $1 in estimated taxes/fees per month). I could technically switch back to google fi after I get the cards, after having paid less than $200 for service which I would have paid for anyway...
Appears this can be combined with the buy 1 get 1 free unlimited phone plan, which makes the phone lines $15 a month each for unlimited for 2 lines?
Considering the pros and cons of switching over from T-Mobile $15 prepaid for....I forget if I have 2 or 3 gig of data now. I'm mostly at home using Xfinity Wi-Fi so don't use much data.
Anyone else have issues with "ghost lines"? I've ported in and out from Xfinity a few times. The system is counting lines I ported out a long time ago against the total number of lines on my account. I was only able to add 5 lines to my account, even though I can have 10.
Customer support seems to vaguely understand whats going on, and claims to have sent a ticket to some back office support team about that. They said they've seen it before. I had to call in to get any lines activated at all, and they said they had to do one line at a time to get around the system blocking them (due to the ghost lines taking up slots).
A little annoying. I want to resolve it before the next time this rolls around!
Anyone else have issues with "ghost lines"? I've ported in and out from Xfinity a few times. The system is counting lines I ported out a long time ago against the total number of lines on my account. I was only able to add 5 lines to my account, even though I can have 10.
Customer support seems to vaguely understand whats going on, and claims to have sent a ticket to some back office support team about that. They said they've seen it before. I had to call in to get any lines activated at all, and they said they had to do one line at a time to get around the system blocking them (due to the ghost lines taking up slots).
A little annoying. I want to resolve it before the next time this rolls around!
I have the same exact issue. I have only ONE Line right now. However, I cannot even add one line because of prior ghost lines. If I try I get a message to remove the line from the cart. The system doesn't proceed to the payment and eligibility tab.
I've called the customer service 3 times. Each time they said they only see one line. They do NOT acknowledge the ghost lines at all. They say the only way to activate lines is by calling one and it's not possible online.
At this time, I've just given up. Not worth all the aggravation. Especially now when the rewards is only $100 - line activation fee - 4 months of billing. I've had this situation since almost 6 months. So haven't been able to take advantage of their promos at all.
I have the same exact issue. I have only ONE Line right now. However, I cannot even add one line because of prior ghost lines. If I try I get a message to remove the line from the cart. The system doesn't proceed to the payment and eligibility tab.
I've called the customer service 3 times. Each time they said they only see one line. They do NOT acknowledge the ghost lines at all. They say the only way to activate lines is by calling one and it's not possible online.
At this time, I've just given up. Not worth all the aggravation. Especially now when the rewards is only $100 - line activation fee - 4 months of billing. I've had this situation since almost 6 months. So haven't been able to take advantage of their promos at all.
I have the same exact issue. I have only ONE Line right now. However, I cannot even add one line because of prior ghost lines. If I try I get a message to remove the line from the cart. The system doesn't proceed to the payment and eligibility tab.
I've called the customer service 3 times. Each time they said they only see one line. They do NOT acknowledge the ghost lines at all. They say the only way to activate lines is by calling one and it's not possible online.
At this time, I've just given up. Not worth all the aggravation. Especially now when the rewards is only $100 - line activation fee - 4 months of billing. I've had this situation since almost 6 months. So haven't been able to take advantage of their promos at all.
It's pretty annoying. There's an XFinity store near me, I might go there and see if they can get their phone support to resolve it. I think it'd at least be easier to convince them that the problem exists.
I have the same exact issue. I have only ONE Line right now. However, I cannot even add one line because of prior ghost lines. If I try I get a message to remove the line from the cart. The system doesn't proceed to the payment and eligibility tab.
I've called the customer service 3 times. Each time they said they only see one line. They do NOT acknowledge the ghost lines at all. They say the only way to activate lines is by calling one and it's not possible online.
At this time, I've just given up. Not worth all the aggravation. Especially now when the rewards is only $100 - line activation fee - 4 months of billing. I've had this situation since almost 6 months. So haven't been able to take advantage of their promos at all.
Quote
from snoopys
:
Same situation
I contacted XFinity support. They confirmed that they could see a bunch of deactivated devices on the account. They were not able to remove them themselves, they said this goes to another team. They created a ticket which apparently included the "device IDs" of the deactivated devices on my account and sent this to the backend team. I was provided a ticket number and told to expect a response via email or phone in 48 hour business hours. I am a little skeptical that I'll get a response on the ticket, but it at least seems like they are aware of how this issue occurs and have some methodology for fixing it. Will update if my account gets fixed.
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I am currently an Xfinity home internet customer for several months so I qualify.
I am currently on google FI, paying maybe $50-$60 a month for their unlimited plan....
I could switch over to the 10 gig shared plan with Xfinity, costs $60/month for the shared data, and the additional lines don't cost anything.
My question is... as long as I port over 10 actual phone numbers, and activate them all, and keep service for >90 days... I get $100/line so $1000 in gift cards and then I will end up paying $60 ish/month (when I added a second line it added about $1 in estimated taxes/fees per month). I could technically switch back to google fi after I get the cards, after having paid less than $200 for service which I would have paid for anyway...
Is my thinking correct?
Considering the pros and cons of switching over from T-Mobile $15 prepaid for....I forget if I have 2 or 3 gig of data now. I'm mostly at home using Xfinity Wi-Fi so don't use much data.
Customer support seems to vaguely understand whats going on, and claims to have sent a ticket to some back office support team about that. They said they've seen it before. I had to call in to get any lines activated at all, and they said they had to do one line at a time to get around the system blocking them (due to the ghost lines taking up slots).
A little annoying. I want to resolve it before the next time this rolls around!
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Google voice number is free and like $3 fee to unlock for porting out. At Number Barn can get a number for as low as $7 total for porting.
Customer support seems to vaguely understand whats going on, and claims to have sent a ticket to some back office support team about that. They said they've seen it before. I had to call in to get any lines activated at all, and they said they had to do one line at a time to get around the system blocking them (due to the ghost lines taking up slots).
A little annoying. I want to resolve it before the next time this rolls around!
I've called the customer service 3 times. Each time they said they only see one line. They do NOT acknowledge the ghost lines at all. They say the only way to activate lines is by calling one and it's not possible online.
At this time, I've just given up. Not worth all the aggravation. Especially now when the rewards is only $100 - line activation fee - 4 months of billing. I've had this situation since almost 6 months. So haven't been able to take advantage of their promos at all.
I've called the customer service 3 times. Each time they said they only see one line. They do NOT acknowledge the ghost lines at all. They say the only way to activate lines is by calling one and it's not possible online.
At this time, I've just given up. Not worth all the aggravation. Especially now when the rewards is only $100 - line activation fee - 4 months of billing. I've had this situation since almost 6 months. So haven't been able to take advantage of their promos at all.
Same situation
I've called the customer service 3 times. Each time they said they only see one line. They do NOT acknowledge the ghost lines at all. They say the only way to activate lines is by calling one and it's not possible online.
At this time, I've just given up. Not worth all the aggravation. Especially now when the rewards is only $100 - line activation fee - 4 months of billing. I've had this situation since almost 6 months. So haven't been able to take advantage of their promos at all.
Sign up for a Slickdeals account to remove this ad.
I've called the customer service 3 times. Each time they said they only see one line. They do NOT acknowledge the ghost lines at all. They say the only way to activate lines is by calling one and it's not possible online.
At this time, I've just given up. Not worth all the aggravation. Especially now when the rewards is only $100 - line activation fee - 4 months of billing. I've had this situation since almost 6 months. So haven't been able to take advantage of their promos at all.