Original Post
Written by
Edited April 6, 2024
at 04:53 PM
by
6 pack of mobil1 listed at 1 pack's price. Just placed an order.
https://www.walmart.com/ip/Mobil-...t/17034372
QA Note: Availability will vary by store and price may also vary by store, YMMV
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The low IQ person I talked to might have made me dumber.
The low IQ person I talked to might have made me dumber.
Store said they would have honored it once I got there but they didn't have any more in stock (we walked over there to double check and the computer also showed mine as the last one). Walmart.com customer care issued me a $25 off $45 coupon for future use, and store adjusted the price on the one bottle to $4.xx (1/6 the price). I actually spent about 45 mins in the store while she called walmart.com care to try and figure out what was going on. They have to call the same line we do and go in like any other customer via the prompts etc, and she was clearly no fan of them.
Ship to home order (quantity of 2):
Chat said to call in. Call was connected relatively quickly. After about 5 mins on hold, she refunded 5/6 of my purchase price, so I got 2 jugs for under $9. She was able to "mirror" my account and see in the purchase history that it said multipack of 6 for each item. Before that she said it was only a quantity of 2, so that seems to be the critical step (also had screen shots if needed and my online order was still showing that they were 6 packs even though the site has been fixed).
So 15 quarts for about $12.50 plus tax, plus $25 off that I may or may not be able to use, so not complaining there. YMMV.
Store said they would have honored it once I got there but they didn't have any more in stock (we walked over there to double check and the computer also showed mine as the last one).
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They also said there is no such thing as a 6 pack, and the smaller stores don't even carry the 3 pack, they split it open and sell singles only (different barcode on the outer plastic so when they add it to inventory the computer knows the difference).
They also said there is no such thing as a 6 pack, and the smaller stores don't even carry the 3 pack, they split it open and sell singles only (different barcode on the outer plastic so when they add it to inventory the computer knows the difference).
"I don't know what you're saying. Do you want to keep it or not."
"I don't know what you're saying. Do you want to keep it or not."
Some people have been getting a full refund, I got 10/12 refunded, which I'm perfectly happy with, along with the coupon (which was actually issued by online support for the store pickup order, and in your case should still qualify for some sort of "we're sorry" gesture). 3x 5qt bottles for $13.50 ish with tax, plus a $25 coupon, can't complain about that.
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