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On Men's & Women's Cloudaway Shoes $84 + Free Shipping
$83.99
$139.99
On Running [on.com] has for On Members (free to join [on.com]): On Men's & Women's Cloudaway Sneakers on sale for $83.99. Shipping is free.
Note: Must be logged into account for discount to automatically apply.
Available Colors:
Note: Must be logged into account for discount to automatically apply.
Available Colors:
- Men's
- Ivory/Lead [on.com] (sizes 8.5, 10.5-14)
- Women's
- Undyed-White/Glacier [on.com] (sizes 8-9.5)
- Ivory/Pearl [on.com] (sizes 5, 5.5, 9)
- Ice/Glacier [on.com] (sizes 5-11)
Created 04-24-2024
at 03:23 PM
by LolaBunny21 | Staff
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28 Comments
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Our community has rated this post as helpful. If you agree, why not thank luniz97
They refused to transfer me to a supervisor and kept saying you wore it so we can't accept an exchange, I said how about a warranty claim, they said no I can't. A supervisor was supposed to call me back, no answer. I had no choice but to file a claim with amex. I own 3 other pairs of On Clouds and didn't have any issues but when you customer service is this bad...I won't be a customer anymore.
I have had a problem with nike's before like 6 or 7 years ago and they exchange it even like 4 months later due to workmanship quality. Purchased hundreds of nikes over my lifetime.
Our community has rated this post as helpful. If you agree, why not thank Jmirage
They refused to transfer me to a supervisor and kept saying you wore it so we can't accept an exchange, I said how about a warranty claim, they said no I can't. A supervisor was supposed to call me back, no answer. I had no choice but to file a claim with amex. I own 3 other pairs of On Clouds and didn't have any issues but when you customer service is this bad...I won't be a customer anymore.
I have had a problem with nike's before like 6 or 7 years ago and they exchange it even like 4 months later due to workmanship quality. Purchased hundreds of nikes over my lifetime.
Thank you for sharing, I don't think they realize how much they screw themselves by treating customers like this. Based on your experience, I will no longer be a customer either.
Thank you for sharing, I don't think they realize how much they screw themselves by treating customers like this. Based on your experience, I will no longer be a customer either.
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They refused to transfer me to a supervisor and kept saying you wore it so we can't accept an exchange, I said how about a warranty claim, they said no I can't. A supervisor was supposed to call me back, no answer. I had no choice but to file a claim with amex. I own 3 other pairs of On Clouds and didn't have any issues but when you customer service is this bad...I won't be a customer anymore.
I have had a problem with nike's before like 6 or 7 years ago and they exchange it even like 4 months later due to workmanship quality. Purchased hundreds of nikes over my lifetime.
Nike certainly has the service part down. Even responding to written reviews individually, easy exchanges when there are issues etc
They refused to transfer me to a supervisor and kept saying you wore it so we can't accept an exchange, I said how about a warranty claim, they said no I can't. A supervisor was supposed to call me back, no answer. I had no choice but to file a claim with amex. I own 3 other pairs of On Clouds and didn't have any issues but when you customer service is this bad...I won't be a customer anymore.
I have had a problem with nike's before like 6 or 7 years ago and they exchange it even like 4 months later due to workmanship quality. Purchased hundreds of nikes over my lifetime.
Next is the "damnit no size 15's" comments...