Absolutely non existent communication with seller. Tracking showed the coin didn't move on USPS for 3 days. I filed a complaint with Walmart. The coin arrived the next day. As a buyer online even with Walmart I get nervous spending this much and the seller doesn't sympathize nor communicate with my simple concern.
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they are scumbags that suggest a return policy is available, but after you buy the product there is no way to return the ugly product they shipped you. i buy precisous metals and i will never use this company, and will tell my friends. family and world not to do business with these scumbags.
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Thier customer service is just as horrible!! The customer service representative don't bother reading previous correspondence so they have no clue what's going on and make up stories and lies. How this company has lasted is a surprise to me…… oh that's right, they know how to steal and lie.
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The delivery said it will be delivered to my door, it was not. Customer service for the company is responds like they dislike responding to customers. I had issues with the shipping and was told to wait 72 additional hours after the package was said to be delivered, so if you have delivery issues prepare for an apethetic 3rd party company.
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Ordered a 2021 D Morgan Dollar but received a 2021 P instead. I returned the item expecting the correct item would be sent but instead I received the incorrect item again! After my second return my order was canceled and a refund issued without explanation. I assume the item sold out or APMEX doesn't know the difference between a 2021 D and 2021 P Morgan. Complete ineptitude! Highly dissatisfied, I will not be using APMEX again and I will definitely share my experience with other collectors.
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Don't buy silver from Apex. They use usps to deliver and they don't guarantee delivery. I never received my product, went through claims process and they refused to compensate (even without providing photos or proof of delivery).
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No returns or stop shipments are allowed. Insinuated a return was possible, then stated the purchase was final. Had to change shipping address and was told it was shipped out before I responded to the email. Bad business.
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I have been trying for 10 days to locate my order that Walmart emailed and texted that the order was delivered. This is totally unacceptable. Where is my order??
That said, there are a lot of good reviews as well - was just sharing that the above made me nervous (mainly that there was no tracking for an expensive purchase for other sales though again, can't say for sure if that applies for this purchase as well).
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What makes you say so ? Common bring some facts..
If your state requires it