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I just called. The two eligibility requirements were stated to me as follows:
1) Must get at least 1 or 2 bars of 3G/4G signal in home (by a window at least)*. If there is no signal to begin with, there is nothing to "boost". 2) Phone bill must be at least $50. My plan is above $50 but below $50 below discounts, and apparently I was eligible, so maybe YMMV depending on how closely the rep looks into it. *The way the booster works is it has two pieces tethered together; one is placed by the window or wherever gets the strongest signal while the other is placed in a more central location of the home. It was very easy, they didn't ask for anything else but YMMV as others have stated. |
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yep, was debating buying a different phone or buying one of these. the $600 price tag made us hesitant for a "cell signal booster". when tmobile offered for free, we decided to give it a shot. would send it back if it didn't make a difference, but..... WOW!! fulls bars and lte FTW!!!
The signal booster mentioned in this post I created was the 2nd version they offered.
https://support.t-mobile.com/comm...al-booster
TMO now offers a new model that supports LTE data.
https://support.t-mobile.com/comm...al-booster
and also offers a Wi-Fi Router
https://support.t-mobile.com/comm...pot-router
My understanding they are charging $25 for the NEW equipment. Many people including myself were able to get either the LTE Booster or Wi-Fi Router for free or $25 depending on your account type, status, etc.
Some people are still able to get it free depending who at TMO CS you talk too. They may have changed the policy.
I have contacted customer care and they mentioned that it is only for postpaid customers.
If I get another postpaid customer(who stays at a different address) to get the booster, can I use it for my phone at a different address ?
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Called 611 and ordered the 4G LTE Cellspot, no charge.
Called 611 and ordered the 4G LTE Cellspot, no charge.
I will just say that if u switch away from them and return the booster, be prepared for a lengthy battle to have them not charge you. It took me 6 months before the $350 for a returned booster was credited back