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0 Score 8 Replies 1,135 Views
Post #170141100 added 04-02-2024 6:38 PM by komondor in Tech Support
If you have an issue I would still contact Arris do you have your equipment on a UPS it is also possible that your ISP is trying to push out an update and it is failing.. If you talk to Arris...
0 Score 8 Replies 1,135 Views
Post #170125188 added 04-01-2024 8:35 PM by opus123 in Tech Support
I did not. All the info I could find said they would just say it is the responsibility of the ISP to send out an update. Hopefully not jinxing it, but it hasn't had to be rebooted for a couple of...
0 Score 8 Replies 1,135 Views
Post #170029290 added 03-27-2024 4:42 PM by komondor in Tech Support
Did you contact Arris?
0 Score 8 Replies 1,135 Views
Post #170010597 added 03-26-2024 7:34 PM by opus123 in Tech Support
Very strange, I got an alert saying there was a new reply to my thread but nothing new is here.
0 Score 8 Replies 1,135 Views
Post #169746243 added 03-12-2024 10:14 AM by jkee in Tech Support
You're right, there seem to be plenty of complaints about that firmware. You might consider taking one of those basic motorized lamp timers and plugging your modem into it creating a daily 15-30...
0 Score 8 Replies 1,135 Views
Post #169742085 added 03-12-2024 6:05 AM by komondor in Tech Support
Contact Arris is the best answer, you can make your own outage by unscrewing the coax, if you have one of the push in vs screw coax it will make it even easier. use your phone to call them ( not on...
0 Score 8 Replies 1,135 Views
Post #169740111 added 03-12-2024 12:14 AM by opus123 in Tech Support
I own the modem. The ISP doesn't provide one with ports over 1gig even though their service is 1.5gig. I did some more research tonight and it looks like it is a bad firmware and I have the bad...
0 Score 8 Replies 1,135 Views
Post #169739883 added 03-11-2024 11:28 PM by jkee in Tech Support
Generally, modems with a router built in tend to be less reliable. Is the modem yours or rented? You might consider calling your cable provider and trying to get them to send some out to test your...
0 Score 8 Replies 1,135 Views
Post #169738749 added 03-11-2024 9:17 PM by opus123 in Tech Support
2 to 3 months ago I started having problems with my internet connection going down. My theory is there is a slight pause or whatever you want to call it in the connection and my modem can't...

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