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Cox Modem Upgrade - Free for existing customer
Thread created 10-29-2013 by TonyD
+33 Score 130 Replies 88,747 Views
Post #63793844 added 11-27-2013 7:11 AM by swazi in Hot Deals
Back she goes.... Called and they told me that "because it's a wifi modem there will be a rental fee" and "without the modem like will not be able to use wireless devices". I wanted to argue but...
Cox Modem Upgrade - Free for existing customer
Thread created 10-29-2013 by TonyD
+33 Score 130 Replies 88,747 Views
Post #63784834 added 11-26-2013 11:24 PM by mrmoomoo in Hot Deals
i got hit with a 129 charge along with a rental fee i gotta call them tomorrow x.x
Cox Modem Upgrade - Free for existing customer
Thread created 10-29-2013 by TonyD
+33 Score 130 Replies 88,747 Views
Post #63696016 added 11-25-2013 8:14 AM by swazi in Hot Deals
I see a 6.99 modem rental charge on my latest statement. Time to call. This modem is just not worth the effort.
Cox Modem Upgrade - Free for existing customer
Thread created 10-29-2013 by TonyD
+33 Score 130 Replies 88,747 Views
Post #63344762 added 11-15-2013 7:36 AM by MasGaster in Hot Deals
Got the modem rental charge on recent activity, called and asked about it, they said that, while I qualified for a free modem, the wrong one must have been sent? Anyway, they are supposedly removing...
Cox Modem Upgrade - Free for existing customer
Thread created 10-29-2013 by TonyD
+33 Score 130 Replies 88,747 Views
Post #63285024 added 11-13-2013 2:51 PM by Cecerious in Hot Deals
Hrm got a $122 charge for this modem in my "recent activity" yesterday (take into consideration that I ordered when OP posted this deal, and received the modem 2 days afterwards). So I just...
Cox Modem Upgrade - Free for existing customer
Thread created 10-29-2013 by TonyD
+33 Score 130 Replies 88,747 Views
Post #63117284 added 11-08-2013 1:35 PM by imcoolanytime in Hot Deals
Thanks OP! Placed the order .....
Cox Modem Upgrade - Free for existing customer
Thread created 10-29-2013 by TonyD
+33 Score 130 Replies 88,747 Views
Post #63117106 added 11-08-2013 1:29 PM by slamtaz in Hot Deals
after a week, tested again and speed bump from previous test using old modem seems consistent
Cox Modem Upgrade - Free for existing customer
Thread created 10-29-2013 by TonyD
+33 Score 130 Replies 88,747 Views
Post #62989338 added 11-05-2013 5:56 AM by MasGaster in Hot Deals
Anyone have an opinion on a good DOCSIS 3.0 modem, something that pops up on slickdeals occasionally? Hm. Got my modem from cox today and called them. Was assured there would be no charges. I...
Cox Modem Upgrade - Free for existing customer
Thread created 10-29-2013 by TonyD
+33 Score 130 Replies 88,747 Views
Post #62974746 added 11-04-2013 3:36 PM by jplee3 in Hot Deals
Thanks for the info. That sucks... so they are going to charge a monthly use fee on the modem itself i you start using it? Hopefully there's a return shipping label so I can ship it straight back to...
Cox Modem Upgrade - Free for existing customer
Thread created 10-29-2013 by TonyD
+33 Score 130 Replies 88,747 Views
Post #62974570 added 11-04-2013 3:29 PM by jplee3 in Hot Deals
I got it as well... hmmm, mine shows as this: (1) WIFI MODEM SBAND - RENTAL so if we cancel service at some point, we'll have to return the thing?
Cox Modem Upgrade - Free for existing customer
Thread created 10-29-2013 by TonyD
+33 Score 130 Replies 88,747 Views
Post #62961280 added 11-04-2013 8:27 AM by avalon in Hot Deals
Cox told me there will definitely be a monthly charge if this modem is activated. And they own the modem, if you cancel service and do not return it to them, there is a fee. So back it goes.
Cox Modem Upgrade - Free for existing customer
Thread created 10-29-2013 by TonyD
+33 Score 130 Replies 88,747 Views
Post #62956242 added 11-04-2013 4:02 AM by jfox00 in Hot Deals
Your speed from the COX isn't fast enough to make a DOCSIS 3.0 have any impact Your modem from 2006 is a DOCSIS 3.0 modem Or most likely, you are doing an internet speed test over your wifi...
Cox Modem Upgrade - Free for existing customer
Thread created 10-29-2013 by TonyD
+33 Score 130 Replies 88,747 Views
Post #62940488 added 11-03-2013 10:46 AM by neoshi in Hot Deals
if you dont feel like calling, usually on cox you can just plug in the modem and cox will auto detect the new modem, ask for the mac addy when you open a browser, and activate automatically. just...
Cox Modem Upgrade - Free for existing customer
Thread created 10-29-2013 by TonyD
+33 Score 130 Replies 88,747 Views
Post #62936876 added 11-03-2013 7:57 AM by sussig in Hot Deals
call tech support and give them the mac address of ur new modem. power cycle the modem again and thats it
Cox Modem Upgrade - Free for existing customer
Thread created 10-29-2013 by TonyD
+33 Score 130 Replies 88,747 Views
Post #62936800 added 11-03-2013 7:54 AM by achai2009 in Hot Deals
In Phoenix AZ - phone & internet subscriber - promptly received new DPC 3825 plus return label for my existing DPQ 3925 (downgrade I'm sure!). Did not receive Setup instructions. Anyone knows...
Cox Modem Upgrade - Free for existing customer
Thread created 10-29-2013 by TonyD
+33 Score 130 Replies 88,747 Views
Post #62936296 added 11-03-2013 7:32 AM by dbolemiss in Hot Deals
They sent me a Cisco DPQ3212 in Louisiana. We do have telephone also.
Cox Modem Upgrade - Free for existing customer
Thread created 10-29-2013 by TonyD
+33 Score 130 Replies 88,747 Views
Post #62923300 added 11-02-2013 2:13 PM by slamtaz in Hot Deals
we dont have cox phone service. we only have cox internet service and we own our modem prior to this supposedly free netgear. i checked my account on-line and shows zero on all item charges,...
Cox Modem Upgrade - Free for existing customer
Thread created 10-29-2013 by TonyD
+33 Score 130 Replies 88,747 Views
Post #62923202 added 11-02-2013 2:06 PM by namlook in Hot Deals
So I clicked on the ops link again and I see language I don't remember seeing before.Was this language there when this was first posted? "Your Internet & Telephone Modem can be replaced free of...
Cox Modem Upgrade - Free for existing customer
Thread created 10-29-2013 by TonyD
+33 Score 130 Replies 88,747 Views
Post #62923194 added 11-02-2013 2:06 PM by Dealwagon in Hot Deals
I was shot down by store and by phone. Told you HAVE to have phone service. Ended up with a credit of $30 for all my trouble though. :) Rather had the modem. Cliffs notes. Ordered online,...
Cox Modem Upgrade - Free for existing customer
Thread created 10-29-2013 by TonyD
+33 Score 130 Replies 88,747 Views
Post #62923102 added 11-02-2013 2:00 PM by zizi in Hot Deals
i got the 3212 modem and speedtests show the download speed isn't any faster than my old modem I got back in 2006. Any thoughts as to why?
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