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Free Altice One box for Optimum TV customers in NJ

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Now that Altice One owns Cablevision/Optimum customers you can get a new A1 box with updated interfaces and apps etc at the cost of an extra monthly cost over the current boxes. first phone rep didn't mention the rental increase, sorry for free in the title.

https://experiencetheone.com/

Per phone rep: 973-230-6046 in NJ

1. A tech MUST be scheduled to do the replacement
2. The cable box, modem, router (any optimum equipment) is replaced
3. There IS a new channel guide and interface
4. New box is $20/mo and includes modem/router
5. You must call to be put on a list for install. I was told 7-10 days before they can change it out

One of my first posts so be kind. Cable options are slim pickings here in Northern NJ. My only available provider whatsoever is Optimum/now Altice One and a new interface is badly needed.
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Created 02-19-2018 at 09:36 AM by mikec414
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Joined Dec 2008
L9: Master
> bubble2 4,758 Posts
779 Reputation
ChristianM19
02-19-2018 at 09:38 AM.
02-19-2018 at 09:38 AM.
Altice...
You'll be surprised what they've done to Cablevision.
Reply
Joined May 2017
L6: Expert
> bubble2 3,277 Posts
379 Reputation
phillint
02-19-2018 at 09:55 AM.
02-19-2018 at 09:55 AM.
$10-15 box rental month is there a $99 installation fee
Reply
Last edited by phillint February 19, 2018 at 10:01 AM.
Joined Mar 2016
L1: Learner
> bubble2 18 Posts
38 Reputation
Original Poster
mikec414
02-19-2018 at 10:57 AM.
02-19-2018 at 10:57 AM.
Quote from phillint :
$10-15 box rental month is there a $99 installation fee

I just called back to confirm pricing and it's actually a rental INCREASE ($10 to $20/mo) over my current box and literally no pricing on the installation until they call to schedule the appointment. Great.
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Joined Nov 2010
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> bubble2 2,082 Posts
983 Reputation
digduck
02-19-2018 at 12:07 PM.
02-19-2018 at 12:07 PM.
Altice is the worst. They have already jacked up prices on cavlevision and optimum online. I was forced to update to their 100mps plan without warning or other alternative options as they removed all the older pervious plans. They also started charging everyone for a rental fee on the modem even though they have never if you were grandfathered in with the old plans without notification. When I called them out about this they did not offer any apologies or credits, just a suck it up and take it as it or leave it, which I would if Verizon would actually expand their fios. I've had cablevision for almost 30 years and have never had any issues until this. They upped my plan by $15 for zero change in noticeable service speeds and I had to buy my own modem to get rid of their ridiculous rental fees.

I would not upgrade at all if it's not forced on you. For $120 extra a year you can buy your own equipment. Also once you upgrade and change you can never downgrade and go back. Thumbs down.
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Last edited by digduck February 19, 2018 at 12:10 PM.
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