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Retailers crackdown on "serial" returns. What do you think?

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You are probably ware of Amazon's hidden policy to target really bad shoppers. Some cases I heard were indeed a bit over the top.

MarketWatch 2016
Want to get banned from shopping at Amazon? Do this
https://www.marketwatch.com/story...2016-03-21

TechWalls 2017
Return too many items on Amazon? Will Amazon Ban your Account?
https://www.techwalls.com/amazon-...any-items/

Reddit
I'm at risk of being blacklisted by Amazon due to 'excessive returns' - advice?
https://www.reddit.com/r/amazon/c...on_due_to/

Well, Amazon actually bans you once you, not just banning future returns.

Yesterday's wsj has a new story
How Your Returns Are Used Against You at Best Buy, Other Retailers
Best Buy, other chains pay to track customers' shopping behavior and limit items they can bring back
https://www.wsj.com/articles/how-...1520933400

It looks pretty creepy as the case in the report appear pretty minor, but the shopper got banned for return for one year anyway.

Apparently this effort isn't new

wsj 2005
Taking Back That Bathrobe Gets Harder
Sears Is the Latest Retailer To Tighten Returns Policy; How to Avoid Being Refused
https://www.wsj.com/articles/SB11...7759923123


What's you experience, how do you feel and how do you deal with it?
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Joined Oct 2010
LoOnEyBiRd MoOn MaiDeN
> bubble2 897 Posts
380 Reputation
veroniqueblade
03-15-2018 at 07:54 AM.
03-15-2018 at 07:54 AM.
JCP had the retail report send me a warning letter and I disputed it. They removed the warning but not because their employee screwed up a high dollar return. But of their own "good will". Roll Eyes (Sarcastic)
This happened a couple years ago. No issues since.
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Joined Nov 2014
L4: Apprentice
> bubble2 429 Posts
242 Reputation
jt303
03-15-2018 at 07:57 AM.
03-15-2018 at 07:57 AM.
Shop at another store other than Best Buy that doesn't use the retail equation to screw over customers on returns.
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Joined Aug 2009
Buy Now. Think Later.
> bubble2 17,624 Posts
8,286 Reputation
PocketsThick
03-15-2018 at 04:47 PM.
03-15-2018 at 04:47 PM.
I got banned by Best Buy. I think it was due to me buying items and doing return rebuys. For instance since I had a 45 day return policy often times the price would lower significantly and I'd do a return/rebuy which is completely allowed. Their system probably thought I was doing something fishy. I can't buy anything online from them. It has been many years since I've been able to buy from Best Buy. I guess I'm banned for good? heh.

When I would go to BB I'd tell them: Can't you just refund me the difference instead of having me return the item and rebuy it? Nope, that was the only option.
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Joined Aug 2007
Temporally unavailable
> bubble2 37,299 Posts
4,561 Reputation
fyu
03-15-2018 at 04:57 PM.
03-15-2018 at 04:57 PM.
Quote from Genius4sho :
I got banned by Best Buy. I think it was due to me buying items and doing return rebuys. For instance since I had a 45 day return policy often times the price would lower significantly and I'd do a return/rebuy which is completely allowed. Their system probably thought I was doing something fishy. I can't buy anything online from them. It has been many years since I've been able to buy from Best Buy. I guess I'm banned for good? heh.

When I would go to BB I'd tell them: Can't you just refund me the difference instead of having me return the item and rebuy it? Nope, that was the only option.
Use a new credit card number, new telephone and add a variation to your address.
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Joined Nov 2012
L999: Hacker
> bubble2 1,538 Posts
2,495 Reputation
LEGOProBuilder
03-15-2018 at 05:36 PM.
03-15-2018 at 05:36 PM.
Quote from Genius4sho :
I got banned by Best Buy. I think it was due to me buying items and doing return rebuys. For instance since I had a 45 day return policy often times the price would lower significantly and I'd do a return/rebuy which is completely allowed. Their system probably thought I was doing something fishy. I can't buy anything online from them. It has been many years since I've been able to buy from Best Buy. I guess I'm banned for good? heh.

When I would go to BB I'd tell them: Can't you just refund me the difference instead of having me return the item and rebuy it? Nope, that was the only option.
Did you try the new ban dispute phone number listed in the WSJ article? 1-866-764-6979
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Joined Aug 2009
Buy Now. Think Later.
> bubble2 17,624 Posts
8,286 Reputation
PocketsThick
03-15-2018 at 10:07 PM.
03-15-2018 at 10:07 PM.
Quote from fyu :
Use a new credit card number, new telephone and add a variation to your address.
It doesn't work. I've tried literally everything. The funny thing is that Best Buy has an Ebay account too. If I place an order on Ebay through Best Buy's store it gets insta-cancelled too!
Quote from LEGOProBuilder :
Did you try the new ban dispute phone number listed in the WSJ article? 1-866-764-6979
I'll try that out!
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Joined Aug 2007
Temporally unavailable
> bubble2 37,299 Posts
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fyu
03-15-2018 at 11:15 PM.
03-15-2018 at 11:15 PM.
Quote from Genius4sho :
It doesn't work. I've tried literally everything. The funny thing is that Best Buy has an Ebay account too. If I place an order on Ebay through Best Buy's store it gets insta-cancelled too!
I'll try that out!
Something isn't right. That's how people get around best buy. Maybe even change ip? Or used gift card so you can even change name?
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Joined Aug 2006
L3: Novice
> bubble2 191 Posts
104 Reputation
mcentrelli
03-16-2018 at 01:41 PM.
03-16-2018 at 01:41 PM.
Thanks for the post, it would be nice to know what the specific formulas are.
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Joined Nov 2009
Hops Triathlon - Gold
> bubble2 5,072 Posts
157 Reputation
euuser803679
03-16-2018 at 05:05 PM.
03-16-2018 at 05:05 PM.
Quote from Genius4sho :
I got banned by Best Buy. I think it was due to me buying items and doing return rebuys. For instance since I had a 45 day return policy often times the price would lower significantly and I'd do a return/rebuy which is completely allowed. Their system probably thought I was doing something fishy. I can't buy anything online from them. It has been many years since I've been able to buy from Best Buy. I guess I'm banned for good? heh.

When I would go to BB I'd tell them: Can't you just refund me the difference instead of having me return the item and rebuy it? Nope, that was the only option.
Hilarious.

Probably because you're a neurotic shopper, like that idiotic PM you sent me. Something about how you're the last boss to beat... What are you even on dude? laugh out loud Between that and the nearly 2 years time equity you've spent glued to this site, I'm beginning to think you ride the short bus with fruit of the loom on your head. Now that's Slick!

But no more best buy, your penny pinching is bad business! lmmfao
1
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Last edited by floccboiz March 16, 2018 at 05:09 PM.
Joined May 2015
L2: Beginner
> bubble2 92 Posts
26 Reputation
BenecyaJ
03-16-2018 at 06:56 PM.
03-16-2018 at 06:56 PM.
Quote from fyu :
Or used gift card so you can even change name?
You bring up a good point ..maybe use privacy.com to mask your card and your identity?
Reply
Joined May 2015
L2: Beginner
> bubble2 92 Posts
26 Reputation
BenecyaJ
03-16-2018 at 09:53 PM.
03-16-2018 at 09:53 PM.
Quote from JuicyIPA :
Hilarious.

Probably because you're a neurotic shopper, like that idiotic PM you sent me. Something about how you're the last boss to beat... What are you even on dude? laugh out loud Between that and the nearly 2 years time equity you've spent glued to this site, I'm beginning to think you ride the short bus with fruit of the loom on your head. Now that's Slick!

But no more best buy, your penny pinching is bad business! lmmfao
Dude stfu...? You sound like an overcompensating emasculated calorie counting shake making p90-x former blue shirt would've been geek squad if you didn't have such poor emotional literacy.

Best buy claims to beat the lowest advertised price, they should have NO PROBLEM backing up this claim, they should have no problem doing adjustments if they lower the price within the alotted return period and shouldn't markup everything 15% to begin with?

This is the Slickdeals forum, bull piss chuggers anonymous is no longer hosted here so please see yourself out.

SDrs, you can request your consumer report from the retail equation if you're been denied a return at any retailer. While the retail equation may have a single file on you with information from multiple retailers, different retailers cannot exchange information or otherwise share data with another. The retail equation can only make determinations based on the data set for that retailer.
Unlike a credit report the retail equation does not have a formal way of contesting errors or misinformation in your report.

Remember retailers are not obligated legally to accept returns except in the case of defect or recall.
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Joined Nov 2009
Hops Triathlon - Gold
> bubble2 5,072 Posts
157 Reputation
euuser803679
03-16-2018 at 10:03 PM.
03-16-2018 at 10:03 PM.
Quote from BenecyaJ :
Dude stfu...? You sound like an overcompensating emasculated calorie counting shake making p90-x former blue shirt would've been geek squad if you didn't have such poor emotional literacy.

Best buy claims to beat the lowest advertised price, they should have NO PROBLEM backing up this claim, they should have no problem doing adjustments if they lower the price within the alotted return period and shouldn't markup everything 15% to begin with?

This is the Slickdeals forum, bull piss chuggers anonymous is no longer hosted here so please see yourself out.

SDrs, you can request your consumer report from the retail equation if you're been denied a return at any retailer. While the retail equation may have a single file on you with information from multiple retailers, different retailers cannot exchange information or otherwise share data with another. The retail equation can only make determinations based on the data set for that retailer.
Unlike a credit report the retail equation does not have a formal way of contesting errors or misinformation in your report.

Remember retailers are not obligated legally to accept returns except in the case of defect or recall.

Props dude, that 1st paragraph alone is a helluva zinger. Ain't nobody trying to take a way your Internet troll cred fasho, Jedi.

The bull piss chuggers remark is where you began to let me down though as it clearly doesn't follow. It sounds an awful like what Rain Man above would do.

So Sorry, but it's an oversell & you don't pass the smell test Genius4sho. And you're still not invited to house warming LMAO

Sincerely,
Happy Best Best Buy Customer
1
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Last edited by floccboiz March 16, 2018 at 10:05 PM.
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