expiredSteveK1957 posted Apr 18, 2018 09:56 PM
Item 1 of 1
expiredSteveK1957 posted Apr 18, 2018 09:56 PM
Some Older Onkyo Receivers w/Loss of Audio/Network Connection - Free Repair/Trade-In/Rebate
Onkyo
Visit OnkyoGood Deal
Bad Deal
Save
Share
Heads up, this deal has expired. Want to create a deal alert for this item?
Deal Details
This may help some as it did for me. I have a well-out-of-warranty Onkyo TX-NR809 that just lost all audio. I started looking into replacing it and came across this warranty extension deal that Onkyo, to their credit, was offering to owners who had the issues involved. I'm not sure as to which models it applies, but simple entry of the Serial Number at this link https://care.onkyousa.c
If it does, they will give you the choice of: (1) free repair (shipping included) - (Note: they warn if there are other issues involved, there may be a charge); (2) a rebate offer (mine was $225) if you purchase certain specific Onkyo models; or (3) a direct trade-in for discounted specific models they offered (they offered me the TX-RZ810 for $349 + tax and I jumped on it - 2 other more expensive RZ line models were also offered). I'm not sure if the offers will differ if you have a different model. I tried an old TX-NR606 I had and it did not qualify.
The trade-in deal only requires that you buy the unit at the discounted price (promo code and link is emailed if you choose the trade-in option) and send them the serial number sticker from the old unit within 10 days of receipt of the replacement. The rebate is a bit more onerous (you need to send the purchase receipt from an authorized dealer of the qualified model and various serial number stickers from unit and box). The deal seems to end in July 2018, though repairs might still be able to be available through December 2018.
I'm not an experienced poster, but searched to see if this was posted previously with negative results. I did see something similar for a Pioneer unit that appeared helpful though.
If it does, they will give you the choice of: (1) free repair (shipping included) - (Note: they warn if there are other issues involved, there may be a charge); (2) a rebate offer (mine was $225) if you purchase certain specific Onkyo models; or (3) a direct trade-in for discounted specific models they offered (they offered me the TX-RZ810 for $349 + tax and I jumped on it - 2 other more expensive RZ line models were also offered). I'm not sure if the offers will differ if you have a different model. I tried an old TX-NR606 I had and it did not qualify.
The trade-in deal only requires that you buy the unit at the discounted price (promo code and link is emailed if you choose the trade-in option) and send them the serial number sticker from the old unit within 10 days of receipt of the replacement. The rebate is a bit more onerous (you need to send the purchase receipt from an authorized dealer of the qualified model and various serial number stickers from unit and box). The deal seems to end in July 2018, though repairs might still be able to be available through December 2018.
I'm not an experienced poster, but searched to see if this was posted previously with negative results. I did see something similar for a Pioneer unit that appeared helpful though.
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
This may help some as it did for me. I have a well-out-of-warranty Onkyo TX-NR809 that just lost all audio. I started looking into replacing it and came across this warranty extension deal that Onkyo, to their credit, was offering to owners who had the issues involved. I'm not sure as to which models it applies, but simple entry of the Serial Number at this link https://care.onkyousa.c
If it does, they will give you the choice of: (1) free repair (shipping included) - (Note: they warn if there are other issues involved, there may be a charge); (2) a rebate offer (mine was $225) if you purchase certain specific Onkyo models; or (3) a direct trade-in for discounted specific models they offered (they offered me the TX-RZ810 for $349 + tax and I jumped on it - 2 other more expensive RZ line models were also offered). I'm not sure if the offers will differ if you have a different model. I tried an old TX-NR606 I had and it did not qualify.
The trade-in deal only requires that you buy the unit at the discounted price (promo code and link is emailed if you choose the trade-in option) and send them the serial number sticker from the old unit within 10 days of receipt of the replacement. The rebate is a bit more onerous (you need to send the purchase receipt from an authorized dealer of the qualified model and various serial number stickers from unit and box). The deal seems to end in July 2018, though repairs might still be able to be available through December 2018.
I'm not an experienced poster, but searched to see if this was posted previously with negative results. I did see something similar for a Pioneer unit that appeared helpful though.
If it does, they will give you the choice of: (1) free repair (shipping included) - (Note: they warn if there are other issues involved, there may be a charge); (2) a rebate offer (mine was $225) if you purchase certain specific Onkyo models; or (3) a direct trade-in for discounted specific models they offered (they offered me the TX-RZ810 for $349 + tax and I jumped on it - 2 other more expensive RZ line models were also offered). I'm not sure if the offers will differ if you have a different model. I tried an old TX-NR606 I had and it did not qualify.
The trade-in deal only requires that you buy the unit at the discounted price (promo code and link is emailed if you choose the trade-in option) and send them the serial number sticker from the old unit within 10 days of receipt of the replacement. The rebate is a bit more onerous (you need to send the purchase receipt from an authorized dealer of the qualified model and various serial number stickers from unit and box). The deal seems to end in July 2018, though repairs might still be able to be available through December 2018.
I'm not an experienced poster, but searched to see if this was posted previously with negative results. I did see something similar for a Pioneer unit that appeared helpful though.
Community Voting
Deal Score
+146
Good Deal
Bad Deal
Found by foxfai
Forum Thread
There is no voting data on this thread
Found by Bojjihuntindeals
Forum Thread
58% off
There is no voting data on this thread
Found by BBQchicken
Forum Thread
13% off
There is no voting data on this thread
Found by minntwins
Forum Thread
55% off
There is no voting data on this thread
Found by neomatrixviper
Forum Thread
12% off
There is no voting data on this thread
Found by jk6812
Forum Thread
36% off
There is no voting data on this thread
Found by Skillful_Pickle
Forum Thread
66% off
There is no voting data on this thread
Found by wileysmiley
Forum Thread
33% off
There is no voting data on this thread
Found by Navy-Wife
Forum Thread
60% off
There is no voting data on this thread
Found by pennysave
Forum Thread
30% off
There is no voting data on this thread
Leave a Comment
240 Comments
Sign up for a Slickdeals account to remove this ad.
In fact, I just checked a well-known auction site that has a parts-only 809 listed starting at $100 - photo shows serial number and it checks out as qualified! Just a warning for anyone considering a scam. When you opt for the trade-in you must certify you own the unit and pay with your credit card. They warn that if you do not send in the sticker within the 10-day window, they will charge you for the balance of the full retail value.
I found another parts-only unit listed at $40 - a 609 w/audio problems. The serial was incomplete, but I input a guessed last digit and it qualified. Rebate offer was $175, trade-in offers were TX-NR646 & 656 for $149 & $199, respectively.
This thread is good to get the word out to Onkyo owners who may have had issues with their units.
Sign up for a Slickdeals account to remove this ad.
I had one of the receivers in which the network and audio kept cutting out. One literally had to pull the plug, let the transistors release their charge and then it would finally work again after reboot. It was slightly past warranty, like 13 months.
i spoke to onkyo and they kept claiming it wasnt my model that had the issue and the best they did was let me drag my ass 1.5 hrs north to a specific place to drop it off and that id pay for the service and they would cover any parts. So I spent like 6 hrs (2 different days) total of driving time + $150 to get it fixed. even now i think if i leave the zone b sound running for a while, it does the same
im pretty sure my unit got stamped with a refurb #, but id have to double check (shame i didnt see this a week ago when i literally unplugged everything to tidy up the cables)
I had one of the receivers in which the network and audio kept cutting out. One literally had to pull the plug, let the transistors release their charge and then it would finally work again after reboot. It was slightly past warranty, like 13 months.
i spoke to onkyo and they kept claiming it wasnt my model that had the issue and the best they did was let me drag my ass 1.5 hrs north to a specific place to drop it off and that id pay for the service and they would cover any parts. So I spent like 6 hrs (2 different days) total of driving time + $150 to get it fixed. even now i think if i leave the zone b sound running for a while, it does the same
im pretty sure my unit got stamped with a refurb #, but id have to double check (shame i didnt see this a week ago when i literally unplugged everything to tidy up the cables)
If your model has an eligible serial number it wouldn't hurt to politely write to their main office and explain in detail your situation (&steps you took)and how you just learned of this new way they are helping customers and ask if they can do anything for you.
If you are in the market for a new receiver tell them that too and maybe that would help possibly getting a credit of some kind.
While I may be wrong, to me it seems fair and "above board" to get this help since everyone else is.
Sign up for a Slickdeals account to remove this ad.
If your model has an eligible serial number it wouldn't hurt to politely write to their main office and explain in detail your situation (&steps you took)and how you just learned of this new way they are helping customers and ask if they can do anything for you.
If you are in the market for a new receiver tell them that too and maybe that would help possibly getting a credit of some kind.
While I may be wrong, to me it seems fair and "above board" to get this help since everyone else is.
unfortunately, i am not in the market, but the right thing to do would be for them to refund me the labor i paid of about $150.
problem is, i cant even find my original purchases - one was from shoponkyo as a refurbed nevermind the service receipt
Leave a Comment