Forum Thread

Slick Deals

32 10 October 8, 2018 at 08:21 AM in Question
Deal
Score 0
925 Views

Thread Details

0 Deal Score
925 Views
I recently noticed that my points balance dropped off twice on My Soap Box Panel. Has this ever happened to any one else. I did email, no answer yet.
Add a Comment
Report Reply
About the OP
Send Message
kittybratt12
Joined Sep 2012 L2: Beginner
10 Reputation Points
0 Deals Posted
1 Votes Submitted
32 Comments Posted

4 Comments

View Forum Thread

Your comment cannot be blank.

Sign up for a Slickdeals account to remove this ad.

Joined Aug 2006
L8: Grand Teacher
> bubble2 3,579 Posts
1,194 Reputation
victor4461
10-08-2018 at 09:07 AM.
10-08-2018 at 09:07 AM.
I have never heard of them before but you try calling them directly,
I've provided the phone number below. Wink


MySoapBox
15400 Sherman Way, 4th Floor
Van Nuys, CA 91406 United States
Tel: 1-855-762-7269
Contact: https://www.mysoapbox.com/
Operated by: SoapBoxSample
Reply
Joined May 2005
Moderator since 2008
> bubble2 54,923 Posts
18,869 Reputation
finzz2dlft
10-08-2018 at 10:34 AM.
10-08-2018 at 10:34 AM.
Quote from kittybratt12 :
I recently noticed that my points balance dropped off twice on My Soap Box Panel. Has this ever happened to any one else. I did email, no answer yet.

Soap Box is pretty reliable. I have been a member for several years. However, they have done the same thing to me once before and I emailed customer support directly from the site. They replied with 24 hours.

Here is their FAQ's section:

https://www.mysoapbox.com/page/552
Reply
Joined Sep 2012
L2: Beginner
> bubble2 32 Posts
10 Reputation
Original Poster
kittybratt12
10-08-2018 at 11:06 AM.
10-08-2018 at 11:06 AM.
Quote from finzz2dlft :
Soap Box is pretty reliable. I have been a member for several years. However, they have done the same thing to me once before and I emailed customer support directly from the site. They replied with 24 hours.

Here is their FAQ's section:

https://www.mysoapbox.com/page/552

I did email them several times. I received a reply and I was told in one instance that quality control made a mistake and my points were credited back. However, in another instance, it was the way questions were answered, which I disagree. I emailed back and asked what I answered wrong,am awaiting an answer.

I too have been a member for several years and never had any problems, that I noticed until now.
Reply
Joined May 2005
Moderator since 2008
> bubble2 54,923 Posts
18,869 Reputation
finzz2dlft
10-08-2018 at 03:41 PM.
10-08-2018 at 03:41 PM.
Quote from kittybratt12 :
I did email them several times. I received a reply and I was told in one instance that quality control made a mistake and my points were credited back. However, in another instance, it was the way questions were answered, which I disagree. I emailed back and asked what I answered wrong,am awaiting an answer.

I too have been a member for several years and never had any problems, that I noticed until now.

I hope they will be able to resolve it hug
Reply
Page 1 of 1
Start the Conversation
 
Link Copied

The link has been copied to the clipboard.