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Nest Hello Smart Wi-Fi HD Video Doorbell w/ Night Vision Expired

$155.50
$299.99
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Altatac via Rakuten has Nest Hello Smart Wi-Fi HD Video Doorbell w/ Night Vision for $182.95 - 15% w/ coupon code SAVE15 = $155.51. Shipping is free. Thanks DJ3xclusive

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Edited October 13, 2018 at 11:50 AM by
$155.50 after promo code. Use code SAVE15. Shipping is free. Must be logged in your urlhasbeenblocked account to apply promo code

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I had this issue myself but I found out it's recommended for it to be on the 2.4 band and not the 5.0 band. Haven't had any issues since then.
Just installed mine a couole hours ago. how do you know when its disconnected? Its not like itll warn me Im guessing... I have mine pretty much line of site from a ubiquiti wifi accesspoint... i bet a lot of disconnect issues are from consumer grade routers that cannot handle a 24/7 stream.

*edit.. disconnected already going on 15 mins now... line of sight on a rock solid ubiquiti AP... this 5.0/2.4ghz thing sounds like a shat excuse in 2018.
I've got 3 google mesh routers for 1800 SQ foot house and have connection issues all the time.

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mtran2spsu
10-13-2018 at 11:05 AM.
10-13-2018 at 11:05 AM.
Quote from mdboyz69 :
dont buy it, alot user have issue with camera kept disconnected including myself. the camera keep disconnect few times a day.
Are you sure it's not your WiFi coverage? I have this and it never disconnects. Maybe 10seconds every 2 weeks.
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MtnXfreeride
10-13-2018 at 11:07 AM.
10-13-2018 at 11:07 AM.
Quote from mdboyz69 :
dont buy it, alot user have issue with camera kept disconnected including myself. the camera keep disconnect few times a day.
Just installed mine a couole hours ago. how do you know when its disconnected? Its not like itll warn me Im guessing... I have mine pretty much line of site from a ubiquiti wifi accesspoint... i bet a lot of disconnect issues are from consumer grade routers that cannot handle a 24/7 stream.

*edit.. disconnected already going on 15 mins now... line of sight on a rock solid ubiquiti AP... this 5.0/2.4ghz thing sounds like a shat excuse in 2018.
Reply
Last edited by MtnXfreeride October 13, 2018 at 01:07 PM.
Joined Feb 2015
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> bubble2 43 Posts
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Hyucksian
10-13-2018 at 11:08 AM.
10-13-2018 at 11:08 AM.
urlhasbeenblocked an authorized nest dealer?
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Joined Nov 2011
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> bubble2 31 Posts
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sand1van
10-13-2018 at 11:28 AM.
10-13-2018 at 11:28 AM.
Mine works just fine for the last 6 months ... the camera uses your WiFi so check your connection
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Joined May 2009
Boricua
> bubble2 780 Posts
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JoKeR_
10-13-2018 at 11:35 AM.
10-13-2018 at 11:35 AM.
Quote from mdboyz69 :
dont buy it, alot user have issue with camera kept disconnected including myself. the camera keep disconnect few times a day.

I had this issue myself but I found out it's recommended for it to be on the 2.4 band and not the 5.0 band. Haven't had any issues since then.
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Joined Oct 2013
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> bubble2 2 Posts
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CharlieH5434
10-13-2018 at 11:36 AM.
10-13-2018 at 11:36 AM.
I've got 3 google mesh routers for 1800 SQ foot house and have connection issues all the time.
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Good2BCh13f
10-13-2018 at 11:54 AM.
10-13-2018 at 11:54 AM.
Quote from MtnXfreeride :
Just installed mine a couole hours ago. how do you know when its disconnected? Its not like itll warn me Im guessing... I have mine pretty much line of site from a ubiquiti wifi accesspoint... i bet a lot of disconnect issues are from consumer grade routers that cannot handle a 24/7 stream.

You can tell by going into the app and looking at your timeline. Outages will show up as darker bars.

Edit: Here is an example of mine: https://i.imgur.com/oaTQaCa.png

This is on its own AP 6' away with its own SSID, forced to use 2.4GHz.

I have tried two different AP brands (Ubiquiti and Netgear) and two different Routers (Ubiquiti EdgeRouter and pfSense), nothing seems to change this random dropping.

Some days, not a single drop, other days, it is worst than this.

During an outage I poked my head outside and the light was still on, so it isn't loosing power.
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Last edited by Good2BCh13f October 13, 2018 at 12:11 PM.
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danielem1
10-13-2018 at 11:58 AM.
10-13-2018 at 11:58 AM.
Right about the above advice. 2.4GHz has a better range (better through walls). It worked great for months. After changing routers I found that when the camera detected someone (when it starts uploading high quality video) it would disconnect. I took someone's advice online to change to Medium quality video instead of high and now I have no issues.
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Sthomas80
10-13-2018 at 11:58 AM.
10-13-2018 at 11:58 AM.
Quote from mdboyz69 :
dont buy it, alot user have issue with camera kept disconnected including myself. the camera keep disconnect few times a day.

Should be your WiFi signal. I have had it for some time and never an issue.
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mdboyz69
10-13-2018 at 12:11 PM.
10-13-2018 at 12:11 PM.
My connected with 2.4ghz signal. I called Nest regarding about this issue, they gave me an extra months for subscription. You guys should try to call them as well.
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Last edited by mdboyz69 October 13, 2018 at 12:30 PM.

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vishalsharma.it
10-13-2018 at 12:34 PM.
10-13-2018 at 12:34 PM.
Quote from Good2BCh13f :
You can tell by going into the app and looking at your timeline. Outages will show up as darker bars.

Edit: Here is an example of mine: https://i.imgur.com/oaTQaCa.png

This is on its own AP 6' away with its own SSID, forced to use 2.4GHz.

I have tried two different AP brands (Ubiquiti and Netgear) and two different Routers (Ubiquiti EdgeRouter and pfSense), nothing seems to change this random dropping.

Some days, not a single drop, other days, it is worst than this.

During an outage I poked my head outside and the light was still on, so it isn't loosing power.

You get to know about disconnection either via app (a notification) and via email. I get both. I also used to face the frequent disconnection issue and that was due to the bandwidth it consumed while uploading videos. I had netgear n700 and video quality set on high res. I later changed to medium res and the problem was solved. I later upgraded the router to archer 1700 because of my other requirements and have never seen an issue afterwards. So the trick is to have coverage and bandwidth. Other than that its a great doorbell. The only drawback is you need subscription to watch videos or you just get motion alerts. Hope this helps.
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