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Resolved: Unable to login on any browser

1 10 November 18, 2018 at 05:05 PM
For some reason I am unable to login to my actual account. Whenever I attempt to login, slickdeals fails to load after inputting my username and password. This happens on both desktop (Chrome, Firefox, Edge), mobile browsers, and the android app. Slickdeals won't load after a login attempt until I clear my cookies. I attempted to change my password and I reach the screen that says the email is sent but I never receive it.

I made an account with a new email to post this and it works fine. Any ideas for fixes?
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ThriftyWalrus633
Joined Nov 2018 L1: Learner
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Joined Apr 2013
just deal-ightful
> bubble2 3,270 Posts
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emceep | Staff
11-18-2018 at 05:07 PM.
11-18-2018 at 05:07 PM.
Quote from ThriftyWalrus633 :
For some reason I am unable to login to my actual account. Whenever I attempt to login, slickdeals fails to load after inputting my username and password. This happens on both desktop (Chrome, Firefox, Edge), mobile browsers, and the android app. Slickdeals won't load after a login attempt until I clear my cookies. I attempted to change my password and I reach the screen that says the email is sent but I never receive it.

I made an account with a new email to post this and it works fine. Any ideas for fixes?
Hi. Please email [email protected] and they can help you figure why this is happening.
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Joined Aug 2010
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> bubble2 394 Posts
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tlogank
11-18-2018 at 05:50 PM.
11-18-2018 at 05:50 PM.
Happened to me before, too. Apparently my account had been compromised and was spamming, then banned. They fixed it for me.
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