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PSA: You Can Now Convert Sprint SERO Plans to $30 SWAC plans

532 167 March 20, 2019 at 01:52 PM in Tech & Electronics (7) Get Sprint coupons Coupons
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Last Edited by jupiterman April 6, 2019 at 02:05 PM
+60 Deal Score
163,441 Views
Update: The premium plan is now $45 before autopay discount, but no longer includes Uber credits. For those that don't use Uber, but pay for Amazon Prime, that now makes this plan the best deal.

Update: You can dial *2 from your Sprint phone to have your account converted. https://community.sprint.com/t5/E...swAdDfoPeA



Convert Sprint SERO plan to $30 SWAC plan
Anyone who is still on SERO can now convert their plan to the $30 or $50 $40 SWAC (Sprint Wireless Advantage Club) plans at this link:

http://www.sprint.com/swacconversion

Plan details

Advantage Unlimited Plus
$30/mo. with autopay
$35/mo. without autopay
Unlimited talk, text, and data
Tidal Premium and Hulu
50GB hotspot
Unlimited Talk. Text. and10GB LTE data in Canada and Mexico
HD video streams at up to 1080p, music at up to 1.5mbps , gaming
streams at up to 8mbps. Data deprioritization during congestion. MHS,
P2P and VPN reduced to 3G speeds after 50GB/mo.

Advantage Unlimited Premium
$40/mo. with autopay
$45/mo. without autopay
Unlimited talk, text, and data
Amazon Prime, Hulu and TIDAL Premium,
Lookout Premium Plus
100GB hotspot
Unlimited Talk,Text, and 4G LTE data in Canada and Mexico
Data deprioritization during congestion.MHS,
P2P and VPN reduced to 3G speeds after
100GB/mo.

Additional Benefits
Waived upgrade fee.
Waived activation fee
Nationwide long distance. Call waiting. Three-way calling.
CallerID
Global Roaming in over 185 Worldwide Destinations
25% discount onaccessories
  • Deal Image
PSA: You Can Now Convert Sprint SERO Plans to $30 SWAC plans
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Community Wiki

Last Edited by Schooby | Staff April 5, 2019 at 09:37 AM
Sprint reached out and tells us that the link in the OP is outdated and this one https://community.sprint.com/t5/E...-p/1033393 is the newer, corrected one.
I didn't want to edit the OP but if the OP wanted to edit to have this link.. that would be great.
~Schooby
Community Manager

----------------------------------------------------------------------------------------------------------------------

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Note: Sprint stated they were in the process of of migrating all SERO accounts to SWAC, so you can either initiate the move yourself if you wish, or wait until they eventually get to your account.

Here is the dedicated customer service email. [email protected]
When I last used it, they took a full day to reply, but did so personably and thoroughly.

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Joined Jun 2004
52188476
> bubble2 533 Posts
39 Reputation
Japper88
11-17-2020 at 09:26 PM.
11-17-2020 at 09:26 PM.
Is free Amazon Prime and Hulu still included with this plan?
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Joined May 2004
Commie
> bubble2 14,293 Posts
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BalkiBartokomous
11-18-2020 at 06:14 PM.
11-18-2020 at 06:14 PM.
Quote from Japper88 :
Is free Amazon Prime and Hulu still included with this plan?
Prime is, for now, Hulu is only avail if you had the billing code enabled on your line prior to the cutoff:


https://www.reddit.com/r/Sprint/c.../hulu_fyi/
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Joined Jul 2018
L3: Novice
> bubble2 269 Posts
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cpc13
11-22-2020 at 11:34 PM.
11-22-2020 at 11:34 PM.
Quote from transam4life :
Are they still doing the conversions? Which plan is Tmobile least likely to kill off when it takes over...Sero or Swac?
They're moving everyone from SERO to SWAC because they're doing away with SERO and consolidating to the newer SWAC. There are no guarantees on anything, but SERO has been a legacy thing for years and years now, and it's surprising they've left it active as long as they did. Last I heard, the switch was optional for the moment, but they would be forcing it eventually.

SWAC is the better plan, and it's more likely to stick around (in one form or another). There's really no benefit at all to SERO at this point.
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Joined May 2011
L1: Learner
> bubble2 2 Posts
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wardnine
11-28-2020 at 02:25 PM.
11-28-2020 at 02:25 PM.
Hey so I've had SERO for 10+ years and have recently been looking for a new smartphone during the Black Friday/Cyber Monday season (currently have an old Samsung Galaxy S7). I saw a Google Pixel 4a 5g deal I liked on the Sprint website where you can get the phone for $250 with a plan and trading in a Samsung Galaxy S7. But in doing the research I just now found out about the SWAC plan and seems to have everything for $30/month that I'm currently paying under the $50/month SERO plan. So I'm definitely interested in switching. But the questions I have are:
1) Would I be able to use this website: https://sprint.custhelp.com/app/EWD/EWDorSERO
to convert from SERO to SWAC without issue if my initial SERO referral 10+ years ago wasn't legit?
2) Would I be eligible for the Google Pixel discount after switching plans (assuming I'm able to switch plans)?
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Joined Jul 2018
L3: Novice
> bubble2 269 Posts
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cpc13
11-30-2020 at 11:20 PM.
11-30-2020 at 11:20 PM.
Quote from wardnine :
1) Would I be able to use this website: https://sprint.custhelp.com/app/EWD/EWDorSERO
to convert from SERO to SWAC without issue if my initial SERO referral 10+ years ago wasn't legit?
2) Would I be eligible for the Google Pixel discount after switching plans (assuming I'm able to switch plans)?
  1. Yes. If you're on SERO now, they'll switch you to SWAC. They want to consolidate and get rid of legacy plans like SERO.
  2. Depends on the specifics of the promotion, but if it's tied to a specific plan, it might not be available. In general, phone promotions that require Sprint activation are usually not available for those of us on SERO or SWAC plans. I've had the best luck looking for unlocked phone deals. They're usually not quite as good as the "activation required" deals, but they give you ultimate flexibility. I'd switch to SWAC first, and then do a chat contact with Sprint and ask them about the phone promotion, making it clear that you want to stay on your SWAC plan and do not want to change plans.
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Joined Jan 2007
L5: Journeyman
> bubble2 850 Posts
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xiaobao12
12-08-2020 at 02:12 PM.
12-08-2020 at 02:12 PM.
Hey guys, I am on an old Sero plan. I need to leave the country for 6 months or so. When I asked them about vacation holds, they said it's not possible. Would converting it to this SWAC account do anything to help my situation? Thanks in advance.
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Joined Oct 2007
L7: Teacher
> bubble2 2,161 Posts
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sixthday
08-12-2021 at 04:44 AM.
08-12-2021 at 04:44 AM.
Anyone swap the phone recently on SWAC? still normal? No requirement for changing plan?
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Joined Nov 2008
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> bubble2 1,801 Posts
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LargeJames
08-12-2021 at 09:59 AM.
08-12-2021 at 09:59 AM.
Quote from sixthday :
Anyone swap the phone recently on SWAC? still normal? No requirement for changing plan?
I did back in April. No issues at all. Purchased phone straight from Samsung and had no issues activating.
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Joined Oct 2007
L7: Teacher
> bubble2 2,161 Posts
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sixthday
08-12-2021 at 01:15 PM.
08-12-2021 at 01:15 PM.
Quote from LargeJames :
I did back in April. No issues at all. Purchased phone straight from Samsung and had no issues activating.
Thank you for the update ! I am considering get a new phone too and was worried about being forced changing plan.
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Joined Nov 2008
L6: Expert
> bubble2 1,801 Posts
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LargeJames
08-12-2021 at 03:00 PM.
08-12-2021 at 03:00 PM.
Quote from sixthday :
Thank you for the update ! I am considering get a new phone too and was worried about being forced changing plan.
I was too, but i decided I couldnt pass up the deal (wound up getting note 20 5g ultra for under 300 with trade in of s10)

sprint even offered to switch me to t-mob network and keep the same plan if I wanted.
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Joined Oct 2007
L7: Teacher
> bubble2 2,161 Posts
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sixthday
10-04-2021 at 10:02 AM.
10-04-2021 at 10:02 AM.
So I switched to a new phone. The process is fast and no issue. Plan is the still the same. All good. Here is the actual process is interested:

1. I bought a S21 that belongs to Sprint Network. (off ebay, and checked the imei to confirm before buying)
2. Log into my account, goto "Manage Device" and select "Activate New Device"
3. Put in the new IMEI (there are 2 imei and I put the first one. I think either should work)
4. The web show you the old phone IMEI and old SIM card, along with the New phone IMEI and new SIM card in it.
5. It does ask you if you want to switch to a TMobile Sim card which I answered no.
6. Old phone and new phone were both powered on as needed.
7. After I confirmed the switch, old phone's network becomes invalid immediately
8. I have to reboot new phone. And it activated automatically.
9. Everything works fine since then. Sprint My Account page still show my old phone but changed after 1 day
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Last edited by sixthday October 4, 2021 at 10:06 AM.
Joined Oct 2003
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> bubble2 416 Posts
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thisisnuts
12-29-2021 at 12:21 PM.
12-29-2021 at 12:21 PM.
Kinda late to this. Too much happening the last two years. I posted on an older thread then I found this.
I've been on SERO for 15 years (SERO Fair & Flexible Plan 500 $30.00). And as crazy as it might sound I'm still using my Samsung a900. Served me well. Falling apart now.
Received email notification that Sprint's 3G (CDMA) network will retire on January 1, 2022 and I need to upgrade my phone. Didn't have time to focus on it for the last month or so. Then an email yesterday now says the Sprint 3G network will now remain in service until March 31, 2022 (probably Covid surge). But I still need to upgrade my phone.
Went back and checked some past bills online and saw that my plan was changed in summer 2019 to Sprint Wireless Advantage Club. Don't recall getting any notification about this. Reminds me of when they changed my SERO to Fair & Flexible Plan 500 without my permission. Had to call then.
Now reading through this thread, there's a lot I wasn't aware of. Now recent email is saying I must get a new phone. They list what is available to me:
T-Mobile REVVL V+5G
Samsung Galaxy A32 5G

Samsung A13 5G
Samsung Galaxy A52 5G
Samsung Galaxy A71 5G
Samsung Galaxy AO2s

Motorola moto g stylus 5G
Motorola Moto G Pure
Motorola Moto g play

Nokia x100

Apple iPhone XR

OnePlus Nord N100

LG Aristo 5

Not sure what's the best call here.
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Joined Jul 2011
L10: Grand Master
> bubble2 15,287 Posts
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desi_babu_2010
12-29-2021 at 12:56 PM.
12-29-2021 at 12:56 PM.
Quote from thisisnuts :
...
Now reading through this thread, there's a lot I wasn't aware of. Now recent email is saying I must get a new phone. They list what is available to me:
T-Mobile REVVL V+5G
Samsung Galaxy A32 5G

Samsung A13 5G
Samsung Galaxy A52 5G
Samsung Galaxy A71 5G
Samsung Galaxy AO2s

Motorola moto g stylus 5G
Motorola Moto G Pure
Motorola Moto g play

Nokia x100

Apple iPhone XR

OnePlus Nord N100

LG Aristo 5

Not sure what's the best call here.
so..are u saying these are the only phones for u?

or these are the phones for u for FREE?

what exactly does email say?
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Joined Oct 2003
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> bubble2 416 Posts
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thisisnuts
12-29-2021 at 02:40 PM.
12-29-2021 at 02:40 PM.
Quote from desi_babu_2010 :
so..are u saying these are the only phones for u?

or these are the phones for u for FREE?

what exactly does email say?
The email just says To learn about your options, including a free 5G device and device discounts login or visit a T-mobile or Sprint store. I haven't called them yet. But when I logged into my account the option of phones available were the ones I listed. That was last night. The first two were the ones listed as free with the others showing a monthly charge or full price associated. It does say I may may have $200 as credit towards a new phone if I'm not interested in the free ones.

T-Mobile REVVL V+5G
Samsung Galaxy A32 5G

When I just logged into my account, the option of phones are now reduced. Could be availablity. who knows.

These are showing Full Price as: $0.00
T-Mobile REVVL V+5G
Samsung Galaxy A32 5
OnePlus Nord N200 5G


and these are the others:
Samsung Galaxy A71 5G.......full price=$500.00
Google Pixel 6......................full Price=$599.99
OnePlus 9 5G.......................full price=$729.99
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Joined Oct 2007
L7: Teacher
> bubble2 2,161 Posts
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sixthday
04-19-2022 at 07:37 AM.
04-19-2022 at 07:37 AM.
Now sprint asks me to change to T-Mobile SIM. Anyone did this? Will I lose my plan, if I switch to T-Mobile sim?
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