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novum_bonum 61.2K Views
Sep 15, 2019 11:57 PM

$250 Visa card when upgrading existing Xfinity mobile line to iPhone 11 & Samsung Galaxy Note 10 - Must go to store

$250

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I'm starting a new thread since the existing one is for new line or port in.

I called Xfinity mobile customer care to ask if they are offering any promotion to existing customers to upgrade to latest iPhone 11 phones and I was informed, in no uncertain terms , that I'm eligible for $250 Visa card if I were to buy a new iPhone 11 (Max or otherwise). He even read some written promotion to confirm when I told him I was suspicious of that offer. I even pointed out their website states that a new line or a port in is required... but I was informed that is not required.

The only requirement is I will have to buy the phone at a local Xfinity store.

Recommended: Place your order for the new iPhones on or after September 20th, 2019 *IN STORE ONLY*


Try your luck at your local store. YMMV.

https://www.xfinity.com/mobile/su...ung-galaxy

https://www.xfinity.com/mobile/
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Community Notes
About the Poster
I'm starting a new thread since the existing one is for new line or port in.

I called Xfinity mobile customer care to ask if they are offering any promotion to existing customers to upgrade to latest iPhone 11 phones and I was informed, in no uncertain terms , that I'm eligible for $250 Visa card if I were to buy a new iPhone 11 (Max or otherwise). He even read some written promotion to confirm when I told him I was suspicious of that offer. I even pointed out their website states that a new line or a port in is required... but I was informed that is not required.

The only requirement is I will have to buy the phone at a local Xfinity store.

Recommended: Place your order for the new iPhones on or after September 20th, 2019 *IN STORE ONLY*


Try your luck at your local store. YMMV.

https://www.xfinity.com/mobile/su...ung-galaxy

https://www.xfinity.com/mobile/

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258 Comments

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Oct 1, 2019 2:33 AM
75 Comments
Joined Jun 2019
KalbalOct 1, 2019 2:33 AM
75 Comments
Quote from jayallan01 View quoted comment :
They are wrong. That's what I did and we are qualified.
So I went a ahead and bought 2 phones. I just hope in 3 days it will say gift card pending.
Oct 2, 2019 3:43 PM
75 Comments
Joined Jun 2019
KalbalOct 2, 2019 3:43 PM
75 Comments
Quote from bryanus View quoted comment :
Great. Thanks for checking. I was concerned that the upgrade wasn't entered correctly and it was supposed to say "device upgrade" or something like that. Fingers crossed for the rebate!
Hey did you check the gift card status on the Xfinity rewards center. I am in a similar situation and just want to make sure it worked
Oct 2, 2019 6:31 PM
1.4K Comments
Joined Nov 2007
brestbryOct 2, 2019 6:31 PM
1.4K Comments
Quote from Kalbal View quoted comment :
Hey did you check the gift card status on the Xfinity rewards center. I am in a similar situation and just want to make sure it worked
Yes mine says pending. You'll be fine.
Oct 4, 2019 12:06 AM
138 Comments
Joined Aug 2015
CAM997Oct 4, 2019 12:06 AM
138 Comments
If you buy multiple phones, do you have separate pending cards listed in the rewards center? I only see one, for the first purchase which was in store with a port in number. The order I made on the 27th in store for my existing line isn't showing there. Maybe it's because it wasn't in stock and I had it shipped to me?
Oct 5, 2019 12:37 AM
5 Comments
Joined Oct 2016
arun606Oct 5, 2019 12:37 AM
5 Comments
Back order and pending
Oct 5, 2019 6:43 AM
2.5K Comments
Joined Jul 2003
kaabobOct 5, 2019 6:43 AM
2.5K Comments
9/23 Ordered phone in-store
9/24 verified order with xfinity representative over the phone [ +1 (844) 963-0011‬]
9/26 Order received [FedEx express 2-day]
9/30 Activated new iPhone with xfinity mobile chat agent. Used old SIM card
10/4 Rebate status 'Pending'

TL;DR status seems to update Friday evening after offer requirements met
Oct 5, 2019 3:24 PM
2.7K Comments
Joined Aug 2008
hmmwvOct 5, 2019 3:24 PM
2.7K Comments
The new line offer ends on Oct 27th, did this one for existing customer already ended on the 30th of Sept?

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Oct 5, 2019 10:27 PM
183 Comments
Joined May 2017
Techno7Oct 5, 2019 10:27 PM
183 Comments
Quote from hmmwv View quoted comment :
The new line offer ends on Oct 27th, did this one for existing customer already ended on the 30th of Sept?
chatted online witha rep and he confirmed it has ended. He mentioned though it could come back next month. I would not absolutely count on it though.
Oct 6, 2019 12:41 PM
9.3K Comments
Joined Feb 2011
erictomOct 6, 2019 12:41 PM
9.3K Comments
I canceled xfinity mobile a few months ago,

and I'm on xifnity internet now,

if I buy iphone 11, will they do hard credit check?

BTW, how about xfinity mobile trade in offer in-store for a s8+ ?
Oct 7, 2019 2:42 PM
75 Comments
Joined Jun 2019
KalbalOct 7, 2019 2:42 PM
75 Comments
Quote from bryanus View quoted comment :
Yes mine says pending. You'll be fine.
9/30 Activated 2 iPhones in-store.
10/4 Rebate status 'Pending'.
Oct 9, 2019 5:40 PM
2.5K Comments
Joined Jul 2003
kaabobOct 9, 2019 5:40 PM
2.5K Comments
Quote from erictom View quoted comment :
I canceled xfinity mobile a few months ago,

and I'm on xifnity internet now,

if I buy iphone 11, will they do hard credit check?

BTW, how about xfinity mobile trade in offer in-store for a s8+ ?
I ordered the phone in-store , scheduled full payment and xfinity verifications agent said credit verification will NOT affect credit score
Oct 9, 2019 5:52 PM
9.3K Comments
Joined Feb 2011
erictomOct 9, 2019 5:52 PM
9.3K Comments
Quote from kaabob View quoted comment :
I ordered the phone in-store , scheduled full payment and xfinity verifications agent said credit verification will NOT affect credit score
thank u so much
Oct 13, 2019 2:01 AM
24 Comments
Joined Oct 2017
reachanilshivaOct 13, 2019 2:01 AM
24 Comments
Is this offer available still ? As we today went to store and they said it's available only on porting to get $250.
Oct 14, 2019 7:38 PM
6 Comments
Joined Dec 2014
narenmOct 14, 2019 7:38 PM
6 Comments
Quote from reachanilshiva View quoted comment :
Is this offer available still ? As we today went to store and they said it's available only on porting to get $250.
It's ended on sept 30

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Oct 16, 2019 7:56 PM
59 Comments
Joined Jun 2007
eva-01Oct 16, 2019 7:56 PM
59 Comments
Has there been anyone who ordered before 9/30 but didn't receive and activate their phone until after 9/30 that has a Rebate status showing 'Pending'?

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