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expireddelz4stelz posted Nov 07, 2019 08:31 AM
expireddelz4stelz posted Nov 07, 2019 08:31 AM

Costco Members: HP 14" Laptop: i3-1005G1, 4GB DDR4, 128GB SSD, Win 10 S

+ Free Shipping

$280

$400

30% off
Costco Wholesale
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Deal Details
Costco Wholesale has for its Members: HP 14" Laptop (14-dq1033cl) on sale for $279.99. Shipping is free. Thanks delz4stelz

Note, non-members are subject to a 5% surcharge making total $299.99

Specs:
  • Intel Core i3-1005G1 1.2GHz Processor
  • 14" IPS BrightView WLED-Backlit FHD 1920x1080 Display
  • 4GB DDR4 2666 SDRAM
  • 128GB M.2 Solid State Drive
  • Intel UHD Graphics
  • 802.11ac (2x2) Wifi + Bluetooth 5.0
  • 3-Cell 41WHr Lithium-Ion Battery
  • Windows 10 S Mode
  • Weight: 3.24 lbs
  • Ports:
    • 1x USB 3.1 Type-C
    • 2x USB 3.1 Type-A
    • 1x HDMI 1.4b
    • 1x Multi-Format Digital Media Card Reader
    • 1x Combination Headphone-Out/Microphone-In Jack

Editor's Notes

Written by slickdewmaster | Staff
Offer is valid through November 21, 2019. Includes 2-Year warranty. -slickdewmaster

Original Post

Written by delz4stelz
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Costco Wholesale has for its Members: HP 14" Laptop (14-dq1033cl) on sale for $279.99. Shipping is free. Thanks delz4stelz

Note, non-members are subject to a 5% surcharge making total $299.99

Specs:
  • Intel Core i3-1005G1 1.2GHz Processor
  • 14" IPS BrightView WLED-Backlit FHD 1920x1080 Display
  • 4GB DDR4 2666 SDRAM
  • 128GB M.2 Solid State Drive
  • Intel UHD Graphics
  • 802.11ac (2x2) Wifi + Bluetooth 5.0
  • 3-Cell 41WHr Lithium-Ion Battery
  • Windows 10 S Mode
  • Weight: 3.24 lbs
  • Ports:
    • 1x USB 3.1 Type-C
    • 2x USB 3.1 Type-A
    • 1x HDMI 1.4b
    • 1x Multi-Format Digital Media Card Reader
    • 1x Combination Headphone-Out/Microphone-In Jack

Editor's Notes

Written by slickdewmaster | Staff
Offer is valid through November 21, 2019. Includes 2-Year warranty. -slickdewmaster

Original Post

Written by delz4stelz

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Top Comments

jackt
224 Posts
205 Reputation
I've already opened up and upgraded this laptop.


Removing the back cover to do upgrades:
There are 8 Philips-head screws altogether, all on the back cover. 4 of them are underneath the two rubber strips. The rubber strips are attached using double-sided tape with a strong adhesive, so be careful when removing them and try not to separate the tape from the rubber strip. Tip from @msk12: Heat up and loosen the adhesive before removing the rubber feet. I haven't done this before, but maybe a blow dryer or a cloth bag filled with microwaved uncooked rice would work. You don't need to completely remove the rubber strips- just peel back enough to expose the screws. There is an image of all the screw locations in the link below. Also be careful not to pull outward or pull very hard, as you'll stretch the rubber strip that way. Just very slowly but firmly pull it upward, almost as if you are rolling it off. You'll need a pretty thin plastic spudger to detach all the clips holding the bottom cover to the laptop. A credit card may be too thick. Photos of the inside of the laptop, the inside of the back cover, the screw locations, and where to use the spudger to remove the back cover: https://imgur.com/a/zXufcNv


CPU:
The CPU is indeed an i5-1035G4. I got two of them in Los Angeles and both have this CPU. At first I couldn't believe it, but I ran CPU-Z and it's definitely confirmed. On 11/15/19 two people confirmed that they received units with the same model number but with the i3 CPU. The side of the box will say which CPU is in the box- there are some posts in this thread showing a picture of the label on the side of the box. When buying at the warehouse, I recommend going to the merchandise pickup window first and asking to see the side of the box to confirm that it has the i5 CPU. Then ask them nicely to hold that box for a few minutes while you go pay for it at checkout.

One point of concern is that in the pre-installed HP Support Assistant app as well as on the motherboard it says "model number 14-dq1033cl". The spec sheet for that model on the HP website says the CPU is an Intel® Core™ i3-1005G1. https://support.hp.com/us-en/document/c06463284 Not sure what would happen if this computer needs a warranty motherboard/CPU replacement. if you check Windows System Information for the model number, it says "HP Laptop 14-dq1xxx".

Intel has had a lot of production problems with these 10nm Ice Lake chips. My theory on why this system has this upgraded CPU is that at the last minute Intel had trouble supplying the lower-end i3 chips so they or HP decided to just use these i5 chips so they can meet Costco's delivery expectations. HP would not normally pair this CPU with such little memory and slow SATA storage.


Integrated Graphics:
The new Ice Lake CPUs come with 3 integrated graphics options, as indicated by the last 2 characters in the CPU's model number:
- G1, basic
- G4, intermediate
- G7, highest level

G4 and G7 are labeled Iris Plus Graphics. This model has G4 graphics.


Storage:
The laptop comes with a M.2 SATA interface SSD, but I replaced it with a HP EX920 1TB NVMe SSD. The new SSD works just fine, so this laptop is compatible with NVMe drives. The easiest way to put Windows on a new SSD drive would be:
1) create a recovery thumb drive from the laptop itself, within Windows. Start menu > Recovery Drive
2) Swap out the SSD
3) Boot up to the USB drive. Just insert the thumb drive and turn on the laptop. It'll boot from the USB drive when it can't find an operating system on your new SSD drive.
4) Restore windows to the new SSD drive from the USB drive.

There are a number of posts in this thread with instructions on how to do a clean installation of Windows, which would install Windows without the bloatware that came with the laptop. It's easy to get stuck in a Catch-22 using this method, where you need to connect to the internet to exit S Mode before you can install the WiFi driver and all the other drivers, but you can't exit S Mode or connect to the internet until you've installed the WiFi driver. If you want to go this route, be sure to read the thread carefully and have a plan for installing the WiFi driver.

There is a space next to the battery where a 2.5" drive would fit, but if you look at the photo I attached of the inside of the back cover you'll see that there's a lattice-like grid on it to give that empty space some rigidity. I haven't tried, but it looks like you cannot put a 2.5" drive there.


Memory:
There are 2 upgradable SODIMM slots. No DRAM is soldered to the motherboard. The laptop comes with a single 4GB SODIMM, and 1 empty slot. I installed Crucial 16GB Kit (8GBx2) DDR4 2666 MT/s (PC4-21300) SR x8 SODIMM 260-Pin Memory - CT2K8G4SFS8266 and it works well. The Crucial website actually recommends DDR4 3200, but the 4GB SODIMM that came with the laptop is DDR4 2666.


WiFi/Bluetooth - Support for WiFi 6:
The laptop comes with a Realtek RTL8822CE 2x2 WiFi AC + BT 5 module. They're used in a lot of laptops, including models that are much more expensive than this one. However, there are definitely more complaints about problems with the Realtek wireless cards compared to the Intel cards on the HP support forums, so I decided to switch to an Intel card since I had the laptop opened up anyway. This laptop will work with an Intel WiFi AX200 WiFi 6 + Bluetooth 5 module. You're gonna need to have the AX200 driver on a thumb drive before you install the WiFi module, as you won't be able to connect to the internet to download the new driver after you replace the Realtek module that came with the laptop. https://downloadcenter.intel.com/...Fi-6-AX200


No USB-C charging or DisplayPort/HDMI output via USB-C:
As per the specs, the USB-C port doesn't have Power Delivery or Extended USB-C capabilities (namely DisplayPort & HDMI output). So essentially the USB-C port functions like a regular USB 3.0 Type-A port. Someone in this thread tested this and confirmed that this model has no charging or video output through the USB-C port.


Fan noise:
I've been using two of these laptops for several days now. I'm pretty sensitive to fan noise because my prior laptop has a very quiet fan, even at its highest speed. The fan on this HP seems to have two or three speeds. The lowest speed I can only hear if I put my ear to the unit. I'm not even sure there is a low fan speed- I may just be hearing the components hum. The medium setting I find noticeable but not a big deal since I usually have music or a podcast on when I'm working. The high setting definitely is distracting. Both of my units have a very faint high-pitched whine when the fan is spinning at high, slightly more noticeable on one unit than the other.

After all the setting up and updating is done, when you're just using it, the fan doesn't ramp up that often. And when it does turn on, it doesn't stay on medium or high speed for very long. It runs quiet 90-95% of the time for me. This is for regular web browsing and office apps, either on my lap or on my desk connected to a DisplayLink device driving two 1920x1200 displays and a bunch of peripherals. When it's on my desk it's on a stand that's open underneath to allow for ventilation.


Loose and rattling touchpad:
One of my units came with a loose touchpad that made a clicking sound when I tapped on it very lightly. Here's how to fix a loose touchpad on this unit: https://imgur.com/a/zXufcNv
Start with the photo that says "Removing the battery"


DisplayLink bug and installing drivers not pre-approved by HP:
If you have one of those popular DisplayLink USB 3.0 docking stations, there's a bug with Chrome's hardware acceleration mode that causes a lot of lag on screens that are driven by the DisplayLink device. To fix it, you need to install the latest Intel graphics driver. HP blocks the usual method of running the downloaded executable, so you will have to download the driver ZIP file and install it in Device Manager.
Intel graphics driver ZIP file: https://downloadcenter.intel.com/...uct=197599
Special instructions for installing the driver (regular method won't work): https://www.intel.co.uk/content/w...ivers.html
You can follow those same instructions to install drivers that HP hasn't vetted and approved yet, when the executable driver installation file doesn't work.


Changing from Windows 10 Home S Mode to regular Windows 10 Home:
Instructions here: https://support.microsoft.com/en-...-of-s-mode
Also, the BIOS it came with is F.04, which looks like the most current version. I downloaded the BIOS update from the HP website and installed it anyway for good measure. After I did that, it reverted my Windows installation back to S Mode and I could not get it to switch out of S mode. I had to reset Windows and then I was able to switch it out of S mode again. https://support.microsoft.com/en-...-reinstall
One major concern with this issue is that future BIOS updates may have the same bug, and setting up Windows all over again after having used the computer for a while may be a lot of work.


Costco Price Adjustment:
If you bought this laptop at $400 before it went on sale today for $280, Costco won't do a price adjustment for you because this sale is part of their holiday promo book and those items are limited to availability. So you'll have to buy a new one at the lower price and do a return with the previous $400 receipt. You can actually return the new unopened one you just bought using the old receipt.


Chase Freedom Card 5% Cash Back if used via Chase Pay connected to Samsung Pay:
If buying in-store and a) you have a Chase Freedom Card and b) you have Samsung Pay:
1) Activate the Q4 2019 bonus categories, which are a) department stores, b) PayPal, and c) Chase Pay
https://creditcards.chase.com/fre...cards/home
2) Connect your Freedom Card to Chase Pay
3) Connect Chase Pay to Samsung Pay
4) Connect your Freedom Card to Samsung Pay through Chase Pay. You can't just enter the card number directly into Samsung Pay.
5) Pay for your purchase using Samsung Pay. Be sure to select your Chase Freedom Card. You'll get 5% cash back.
kubavance
3 Posts
34 Reputation
You have clearly already checked out, and that's perfectly fine. I'm going to respond anyway to clear up what I consider to be some misconceptions regarding this $280 laptop. I'd hate for people to start second-guessing their purchase just because they read some negative comments.

I'm not going to make assumptions about how much you know about modern processors, so I'll just mention some basics. Ever since the invention of turbo boosting, pretty much all processors "throttle" under load. The CPU uses a complicated algorithm to determine which frequency each core should run at in any given moment. The algorithm takes into account power limits and temperature sensor data and the duration of heavy workloads, among other things.

Intel and to a lesser extent the device manufacturer can set power limits for the processor to make sure the processor can run safely in a given chassis. These are known as PL1 and PL2. The CPU can only run in PL2 for a limited time (we're talking seconds or minutes) before it has to throttle back to PL1 to maintain reasonable temperatures. From my very limited testing, it would appear that PL2 for this laptop is set at around 26W, and PL1 is around 18W. Remember, this is a 15W processor.

The new Dell XPS 13 2-in-1 has the Core i7 version of the same Ice Lake processor found in this HP, only its configured for 25W. This means that the Dell chassis has theoretically been designed to dissipate at least 10W more of heat. It's also an $1,800 laptop with 16GB of memory. It should have a huge advantage. According to notebookcheck's review (https://www.notebookcheck.net/Del...573.0.html), the Dell XPS 13 achieves a high score of ~830 the first several times you run Cinebench R15 before thermal soak sets in (meaning it gets capped to PL1), after which it scores about 660 consistently.

I just ran Cinebench R15 about 10 times in a row on my HP 14 and got about 580 consistently (first run was about 600). CPU power held steady at 18W and temperatures hovered around 75 degrees Celsius. That's not throttling--that's working as designed.

Are you really that disappointed that your $280 laptop (with a HUGE RAM disadvantage) only scores within 10-15% of an $1800 Dell?
SociableMusic247
43 Posts
23 Reputation
This one has g4 graphics and the 399$ one is a g1 - no upgrade can fix that.
120 $ can buy more than a 256 gb SSD and 4 gigs og RAM.
Also note that this has a better wifi module...

4,263 Comments

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Nov 13, 2019 01:45 AM
20 Posts
Joined Nov 2016
CrazystuffNov 13, 2019 01:45 AM
20 Posts
Quote from smartdeals :
i got 1 from store, why thay gave me i5? shall i go back to exchange it?
Yes you should. What kind of scam Costco running. You should call their corporate office and demand an action.
Nov 13, 2019 01:46 AM
5,582 Posts
Joined Dec 2014
wiffleNov 13, 2019 01:46 AM
5,582 Posts
Quote from if200 :
Could you please put a link or give more information as to what/where to buy the identical stick. I'm the other idiot that would like to do the same. Currently working fine for me with no fan noise. Still in Windows S so it might change. Am surprised how much I can do in S mode. Thanks
Zoom the pic in this listing. [ebay.com]
Nov 13, 2019 01:53 AM
11,115 Posts
Joined Sep 2008
tenkayNov 13, 2019 01:53 AM
11,115 Posts
Quote from joseatt :
Negative Ghost Rider. They do not repair from the receipt. They validate the warranty with it.
We seem to be talking past each other. Does your receipt say its an i3 or an i5? Does it have the model # of the i3 or the i5. If it says i3 or has the i3 model #, I can't see how HP fixes it under warranty, since you're sending them an i5 while showing an i3 receipt. If the receipt says i5 or has an i5 model #, then I'd imagine its an i5. May be different for folks who bought in store vs online. Online it says i3.

However, if HP fixes pretty much any laptop with any receipt, that's great news! I have a 5 year old one I can pretend is new by using a new receipt! laugh out loud

The guy right above you says his receipt has the i3 model #. If you send in a different i5 model, I doubt they'll fix it. One way or the other, folks may have problems returning it to Costco unless they know its screwed up, or you won't get it fixed under warranty. If the latter works, yay! Free HP warranty service for life with any receipt!
Last edited by tenkay November 12, 2019 at 05:56 PM.
Nov 13, 2019 01:53 AM
6,704 Posts
Joined Jun 2006
WIckedNewsNov 13, 2019 01:53 AM
6,704 Posts
Nov 13, 2019 01:54 AM
5,582 Posts
Joined Dec 2014
wiffleNov 13, 2019 01:54 AM
5,582 Posts
Quote from WIckedNews :
Get this.

https://www.amazon.com/Crucial-Si...P8CGJ?th=1
Worry about your own damn sh!t...
Nov 13, 2019 01:57 AM
6,704 Posts
Joined Jun 2006
WIckedNewsNov 13, 2019 01:57 AM
6,704 Posts
Quote from tenkay :
We seem to be talking past each other. Does your receipt say its an i3 or an i5? Does it have the model # of the i3 or the i5. If it says i3 or has the i3 model #, I can't see how HP fixes it under warranty, since you're sending them an i5 while showing an i3 receipt. If the receipt says i5 or has an i5 model #, then I'd imagine its an i5. May be different for folks who bought in store vs online. Online it says i3.

However, if HP fixes pretty much any laptop with any receipt, that's great news! I have a 5 year old one I can pretend is new by using a new receipt! laugh out loud
Here is the costco receipt,
Nov 13, 2019 01:59 AM
623 Posts
Joined Jul 2014
NitrohamsterNov 13, 2019 01:59 AM
623 Posts
Quote from WIckedNews :
Here is the costco receipt,
Nice got the i5 in store for the i3 price.

I have both the i3 and the i5 and I am noticing that the i5 model tends to want to ramp up the fan alot. Any solutions for this?

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Nov 13, 2019 02:01 AM
6,704 Posts
Joined Jun 2006
WIckedNewsNov 13, 2019 02:01 AM
6,704 Posts
Quote from Nitrohamster :
Nice got the i5 in store for the i3 price.

I have both the i3 and the i5 and I am noticing that the i5 model tends to want to ramp up the fan alot. Any solutions for this?

Yes post 494

To Sum it up for the jet engine fan problem:
1/ go to bios and disable fan always on
2/disable the following serives:
-HP Analytics service
-HP App Helper HSA Service
-HP Network HSA Service
-HP System Info HSA Service
-Windows Search
3/go to task manager -> Startup -> an disable HpseuHostLauncher too.

from post #494.
Nov 13, 2019 02:01 AM
32 Posts
Joined Jan 2012
glevyNov 13, 2019 02:01 AM
32 Posts
Out of stock for me
Nov 13, 2019 02:03 AM
33 Posts
Joined Apr 2019
TealStraw2108Nov 13, 2019 02:03 AM
33 Posts
I got this from Costco and Wifi is connected to 2.4 Ghz network. I couldn't find any solution how to connect to ac network , which it should have connected by default. It has got latest network driver. Anyone is able to connect to ac network?
Nov 13, 2019 02:10 AM
21 Posts
Joined Mar 2015
ken_snisenNov 13, 2019 02:10 AM
21 Posts
Quote from WoWa :
OK, got two 16GB chips installed and here are the Passmark results.

Code:
Passmark ------ 4GB --- 16GB --- 20GB --- 32GB

Total          2924     3283     3576     3715
CPU            8068     9011     9813    10589
2D              637      573      652      593 
3D             1068     1390     1635     1853
RAM            1532     2354     2442     2946      
SSD            3709     3578     3256     3504
That's over 25% overall bump and 31% on the CPU alone. I'm sure the overall and SSD scores will benefit when I install the 500GB NVMe, but 2D seems stuck on that wobble (if anybody cares).

Images below
thanks for this. is the 16GB test done on single stick or 2x8GB?
Nov 13, 2019 02:12 AM
166 Posts
Joined Aug 2015
moremoolaNov 13, 2019 02:12 AM
166 Posts
Quote from bunbao :
Wait, it says i3. How u guys getting i5?
We are lucky.
Nov 13, 2019 02:13 AM
1,222 Posts
Joined Jul 2007
lupiNov 13, 2019 02:13 AM
1,222 Posts
Just picked one up. They also have another i5 model with 8gb and a 256 ssd for under $400, but that comes with a g1 cpu instead of the g4. So if you cut the cost by upgrading this yourself, you're really making out.
Nov 13, 2019 02:17 AM
6,704 Posts
Joined Jun 2006
WIckedNewsNov 13, 2019 02:17 AM
6,704 Posts
Quote from TealStraw2108 :
I got this from Costco and Wifi is connected to 2.4 Ghz network. I couldn't find any solution how to connect to ac network , which it should have connected by default. It has got latest network driver. Anyone is able to connect to ac network?

Check you wifi router to see if you can separate 2.4 ghz and 5ghz band. If you can then connect to 5ghz band.

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Nov 13, 2019 02:23 AM
441 Posts
Joined Sep 2011
DCheeseDanishNov 13, 2019 02:23 AM
441 Posts
Quote from JMPopaleetus :
My Wi-Fi peaks out at 600Mbps on 802.11ac HT80 and 900Mbps on HT160. I'm getting a solid 350Mbps from the Realtek card in this laptop. For $12, I highly recommend upgrading to an Intel 9260 however.


Use the Windows Media Creation Tool found here: https://www.microsoft.com/en-us/s.../windows10

It will download and create an installation USB with the most up-to-date release of Windows 10 (1903). And it won't contain any bloatware that HP streamlined into their image. That said, make sure you have internet access available on a separate machine to download any necessary drivers.

And yes, you can create the media ahead of time, install your new drive, and go from there without ever touching HP's pre-installed SSD.


My store in Connecticut had 24 in stock when I went in around 4PM to buy one. Got an i5 as well.




Read everything Jack posted in the Wiki on the very first page. All of these questions are answered.
I feel I didn't need to be quoted in this, as I was asking a follow up question to someone that had a question about opening it up.

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