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Free Year of Amazon Prime from Frontier Communications _ Check Email-YMMV

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Check your email for redemption code.
Your Amazon Prime subscription redemption has been confirmed!
You're on your way to a complementary year of Amazon Prime. Please allow 4-6 weeks for processing. You will receive an email to activate your membership.Thanks again for the opportunity to bring you better connections this year and every year.
Sincerely,Jessica Sokolowski
VP, Marketing

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#2
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#3
Quote from ArtVandelay
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Check your email...
OP, put YMMV in title please. I didn't get one of these. But TU +Rep to ya!

"4-6 weeks for processing" what a scam. It's not like this is a paper process, or they need to box something up before they ship it. I wouldn't be surprised if your processing gets "lost in the mail" or they do something strategic to make it land in Spam like send it from a different domain that only does spam.
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#4
Quote from Fish_Tail
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OP, put YMMV in title please. I didn't get one of these. But TU +Rep to ya!

"4-6 weeks for processing" what a scam. It's not like this is a paper process, or they need to box something up before they ship it. I wouldn't be surprised if your processing gets "lost in the mail" or they do something strategic to make it land in Spam like send it from a different domain that only does spam.
I'm 99% sure this is only for people who choose to sign a year contract. If you claim this you will be signing a contract to keep them.
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#5
Quote from victor_sanchez
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I'm 99% sure this is only for people who choose to sign a year contract. If you claim this you will be signing a contract to keep them.
Nope that's wrong. I am in no contract with frontier, nor will I be by signing up for it
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#6
Quote from ArtVandelay
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Nope that's wrong. I am in no contract with frontier, nor will I be by signing up for it
I received the same email and I also don't have a contract currently. It's always been month to month.

Haven't received the confirmation email yet but do you know if this credit can be used to add a year to a current Prime account?
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#7
I've had Frontier for years and I got the email.
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#8
Quote from qphan79
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I received the same email and I also don't have a contract currently. It's always been month to month.

Haven't received the confirmation email yet but do you know if this credit can be used to add a year to a current Prime account?
it will jjust tack on another year to ur current subscription
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#9
Can u stack this with current students prime ?
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#10
Just recieved my Subscriber Key email and the link to the Amazon Subscription Code isnt working. I just get the 'Sorry, something went wrong on our end" Dogs of Amazon error page
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Last edited by oasisdave December 4, 2019 at 12:51 PM.
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#11
Quote from oasisdave
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Just recieved my Subscriber Key email and the link to the Amazon Subscription Code isnt working. I just get the 'Sorry, something went wrong on our end" Dogs of Amazon error page
Bummer,
I got mine today also, worked fine.
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#12
Quote from oasisdave
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Just recieved my Subscriber Key email and the link to the Amazon Subscription Code isnt working. I just get the 'Sorry, something went wrong on our end" Dogs of Amazon error page
Got the same thing. Says the code has already been redeemed. I don't know why I'm surprised there would be any headaches with a frontier promo 🤣.

Now to go spend hours and hours in chat/phone to try to explain the issue to the idiot support to then likely have them forward the issue on.
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#13
Quote from jesterfx
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Got the same thing. Says the code has already been redeemed. I don't know why I'm surprised there would be any headaches with a frontier promo 🤣.

Now to go spend hours and hours in chat/phone to try to explain the issue to the idiot support to then likely have them forward the issue on.
Were you Abel to get any help? I am getting bounced between Frontier and Amazon with them point towards each other.
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#14
I received the email with the promo code and also got the same issue. 500 error and then that the code was already used once I entered it manually.

Has anyone been able to get any help from either Frontier or Amazon? I keep getting shuffled between the 2 say it is the other issue.
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#15
Quote from MellowSoda5991
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Were you Abel to get any help? I am getting bounced between Frontier and Amazon with them point towards each other.
Not yet. Like I knew would happen, wasted an hour on chat with them having no idea what to do. Finally they gave me a number to call and it ended up being Amazon (like it sounds like you got too lol) which I knew would not be the solution at all. So called the frontier number that's in the email, just their basic customer support number, and went over the whole situation again. At least this guy understood and was already aware of the issue as he'd already had several calls from others about it. He tried checking out their own internal support forums for the most up to date chatter and their tech knew about it and was working on it but hadn't come to any resolution at that point yet. He said I could try to call back in a couple hours but would likely waste less of my time if I just waited until tomorrow to call back.

So at least it's on their radar and enough people have had the problem to make it easier for us to not have to explain it all or prove their system screwed up lol. Maybe we'll get lucky and get a new email by morning so we don't have to follow up 😁.
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