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expired Posted by Greenworld123 • Dec 8, 2019
expired Posted by Greenworld123 • Dec 8, 2019

Amex offer: $2,500 statement credit for home refinance Better.com

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Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.

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9,848 Comments

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May 18, 2020
254 Posts
Joined Nov 2013
May 18, 2020
jrec15
May 18, 2020
254 Posts
So everyone using LenderFi, did you go as far as completing the to-dos like mortgage statement, W2s, license, paystubs, etc to get the official loan estimate?

I was thinking all that wasnt necessary to get the LE, if it is im happy to do it. But wondering if i just need to ask the rep im working with for an LE first?
May 18, 2020
1,005 Posts
Joined Mar 2019
May 18, 2020
CycloneFW
May 18, 2020
1,005 Posts
Quote from jrec15 :
So everyone using LenderFi, did you go as far as completing the to-dos like mortgage statement, W2s, license, paystubs, etc to get the official loan estimate?

I was thinking all that wasnt necessary to get the LE, if it is im happy to do it. But wondering if i just need to ask the rep im working with for an LE first?
When I applied with LenderFi, I never completed any of those steps. The initial package the sent me for eSigning included a Loan Estimate. I simply downloaded that PDF and never did anything else.
May 18, 2020
10 Posts
Joined Mar 2020
May 18, 2020
SociableCorn130
May 18, 2020
10 Posts
Just closed with better.com. At one point in the process I had to enter my Amex card number. I also emailed them to triple check the amex stuff went through and they said yes. Since closing I have gotten no confirmation the amex stuff has gone through. I'm sure this is normal and I'm just anxious, but it's $2500 so it's kind of a big deal.
May 18, 2020
254 Posts
Joined Nov 2013
May 18, 2020
jrec15
May 18, 2020
254 Posts
Quote from CycloneFW :
When I applied with LenderFi, I never completed any of those steps. The initial package the sent me for eSigning included a Loan Estimate. I simply downloaded that PDF and never did anything else.
Good to know thanks. I submitted LenderFi late on Friday so thats probably why I didnt get a call or official human reply. Just been getting automated messages. I reached out to the rep assigned to me so hopefully that gets things moving.
May 18, 2020
60 Posts
Joined May 2020
May 18, 2020
arleyl
May 18, 2020
60 Posts
Quote from SociableCorn130 :
Just closed with better.com. At one point in the process I had to enter my Amex card number. I also emailed them to triple check the amex stuff went through and they said yes. Since closing I have gotten no confirmation the amex stuff has gone through. I'm sure this is normal and I'm just anxious, but it's $2500 so it's kind of a big deal.
How long did they take to close?
May 18, 2020
1,005 Posts
Joined Mar 2019
May 18, 2020
CycloneFW
May 18, 2020
1,005 Posts
Quote from arleyl :
How long did they take to close?
For me, Better closed in 19 days.
May 18, 2020
60 Posts
Joined May 2020
May 18, 2020
arleyl
May 18, 2020
60 Posts
Quote from CycloneFW :
For me, Better closed in 19 days.
Ok. that is good time. I jumped ship from Owning to Better.com as they beat lender credit by over $1000 plus the Amex credit just sweetened the deal. One thing that worried me was I kept seeing comments of them taking long to close or being hard to deal with. Still worth the try.

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May 18, 2020
10 Posts
Joined Mar 2020
May 18, 2020
SociableCorn130
May 18, 2020
10 Posts
Quote from arleyl :
How long did they take to close?
like 3 weeks? I stalled a bit so I'd have the free government money
May 18, 2020
2,128 Posts
Joined Jul 2008
May 18, 2020
flyersrule
May 18, 2020
2,128 Posts
Quote from daftsynth :
Has anyone applied for an AMEX card for this offer? I'm assuming the Blue Card is sufficient? I have a AMEX Business card that isn't eligible.
Same Question. Any input?
May 18, 2020
11,059 Posts
Joined Mar 2011
May 18, 2020
gibsonbass
May 18, 2020
11,059 Posts
How did you guys the quote from lenderfi. They didn't even ask for personal information except for loan amount, zipcode, how much house worth? Then hey shows multiple offers 15 years . Those rates has around 4500 closing cost for 2.75% interest rate. Am I doing something wrong?
May 18, 2020
2,128 Posts
Joined Jul 2008
May 18, 2020
flyersrule
May 18, 2020
2,128 Posts
Quote from arleyl :
Ok. that is good time. I jumped ship from Owning to Better.com as they beat lender credit by over $1000 plus the Amex credit just sweetened the deal. One thing that worried me was I kept seeing comments of them taking long to close or being hard to deal with. Still worth the try.
I refinanced with them in August and took about 20-25 days. They are really quick is you have your S together
May 18, 2020
1,005 Posts
Joined Mar 2019
May 18, 2020
CycloneFW
May 18, 2020
1,005 Posts
Quote from arleyl :
Ok. that is good time. I jumped ship from Owning to Better.com as they beat lender credit by over $1000 plus the Amex credit just sweetened the deal. One thing that worried me was I kept seeing comments of them taking long to close or being hard to deal with. Still worth the try.
In most cases, those are about purchase transactions. Purchases aren't hard, but are not as straightforward as they involve multiple people - you, your insurance company, the closing attorney, the seller's attorney if different than the closing attorney, the seller's lender (via the attorney), and others. That leads to more chances for mistakes and problems. Add to that for refinances, having a delay isn't a big deal while for purchases, it could destroy a deal.

Personally, I wouldn't be concerned, but I'm familiar with the mortgage process and everything that is needed. If you need guidance on what needs to get done and aren't the type to keep the people at Better on their toes with multiple follow-ups, then I would recommend using another lender for purchases and using Better just for refis.
May 18, 2020
606 Posts
Joined Dec 2013
May 18, 2020
cdancer20
May 18, 2020
606 Posts
Quote from arleyl :
Ok. that is good time. I jumped ship from Owning to Better.com as they beat lender credit by over $1000 plus the Amex credit just sweetened the deal. One thing that worried me was I kept seeing comments of them taking long to close or being hard to deal with. Still worth the try.
Quote from flyersrule :
I refinanced with them in August and took about 20-25 days. They are really quick is you have your S together
I think it depends on each situation and your loan team. I'm almost at 4 weeks and not ready to close. I sent in all requested information within like an hour of each tasks showing up on my account. No issues with income or money in the bank. I've just been getting a lot of run around with the team and they are hard to reach via phone/email. I know a lot of it has to do with them being overwhelmed during Covid-19 with a lot of people doing this. Yet, it hasn't been fun for me.
May 18, 2020
1,524 Posts
Joined Mar 2005
May 18, 2020
jrlcopy
May 18, 2020
1,524 Posts
Quote from cdancer20 :
I think it depends on each situation and your loan team. I'm almost at 4 weeks and not ready to close. I sent in all requested information within like an hour of each tasks showing up on my account. No issues with income or money in the bank. I've just been getting a lot of run around with the team and they are hard to reach via phone/email. I know a lot of it has to do with them being overwhelmed during Covid-19 with a lot of people doing this. Yet, it hasn't been fun for me.
Ugh same. I rate them 0/10 on their ability to reply to emails. 10/10 on their ability to send out pre-written automated emails. And then annoyance when you call them and they immediately pick up. So they def aren't busy. They've got the excuses though, 'in a meeting' 'oh they are sick' [Ed. for 2 weeks?]? lol

Seems you just need to stay on top of them.

Yeah still they gave me a great rate at a great price + $2500, so beat all the offers. Lets see if they redeem themselves for future deals or if they just end up being a pain in my ***. lol

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May 18, 2020
606 Posts
Joined Dec 2013
May 18, 2020
cdancer20
May 18, 2020
606 Posts
Quote from jrlcopy :
Ugh same. I rate them 0/10 on their ability to reply to emails. 10/10 on their ability to send out pre-written automated emails. And then annoyance when you call them and they immediately pick up. So they def aren't busy. They've got the excuses though, 'in a meeting' 'oh they are sick' [Ed. for 2 weeks?]? lol

Seems you just need to stay on top of them.

Yeah still they gave me a great rate at a great price + $2500, so beat all the offers. Lets see if they redeem themselves for future deals or if they just end up being a pain in my ***. lol
Oh I haven't been able to reach my loan expert on the phone. I get the assistants and leave messages but I never get called back. I even setup times to be called but they fail to look at the phone number in the schedule meeting and call me on the phone on my acct. I specifically put a different number to be reached out b/c that's how I need to be reached. Calling me at the other number doesn't work! Sorry I'm overly frustrated with them today.

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