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expired Posted by Greenworld123 • Dec 8, 2019
expired Posted by Greenworld123 • Dec 8, 2019

Amex offer: $2,500 statement credit for home refinance Better.com

American Express Giftcards
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Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.

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9,848 Comments

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Jun 29, 2020
37 Posts
Joined Dec 2004
Jun 29, 2020
Aaron_1121
Jun 29, 2020
37 Posts
Quote from SDRebel :
you are the first person I read/hear saying that the 2500 credit is included in the match. it should not be
Better tried to play the same game with me....

1.) Horrible Rates
2.) Found 3 LE's with much better rates. Better offered a poor match with $2,500 fees in points... Fees were also $700 higher making it $3200 high than my other offers.... then offering the AMEX rebate as compensation.
3.) Refused to match Rate, APR, Fees
4.) Refused 1K match guarantee

Now the rate match guarantee is $100 instead of $1000.....
Pro
Jun 29, 2020
5,061 Posts
Joined Jul 2006
Jun 29, 2020
shahhere
Pro
Jun 29, 2020
5,061 Posts
I am curious when the $1000 Price Match changed to $100?


I guess if you havent locked in you are out of luck? MFers I put in an app and provided them my SS lol.


Shahhere
Jun 29, 2020
37 Posts
Joined Dec 2004
Jun 29, 2020
Aaron_1121
Jun 29, 2020
37 Posts
Quote from shahhere :
I am curious when the $1000 Price Match changed to $100?


I guess if you havent locked in you are out of luck? MFers I put in an app and provided them my SS lol.


Shahhere
They could have offered $100,000 price match..... It doesn't matter, they refused to honor it anyway.

I gave them three LE's with better rates. I was told the $1,000 guarantee didn't apply because I came in through the AMEX link, and the three LE's I received from mortgage companies were not listed as public rates.



Here is the old fine print......

9. Offer cannot be combined with any other promotion. Offer is invalid if the borrower submits an LE from a lender with a rate that is not publicly available (e.g., requiring a minimum amount of assets under management). Each borrower may only take advantage of this offer once per loan application.

10. Better Mortgage reserves the right to rescind or modify the terms of this offer without prior notice.

Did anyone on this site close with another lendor and get Better.com to honor the price match guarantee? laugh out loudlaugh out loud
Last edited by Aaron_1121 June 29, 2020 at 03:30 PM.
Jun 29, 2020
1,808 Posts
Joined Jun 2007
Jun 29, 2020
sailakfan
Jun 29, 2020
1,808 Posts
Quote from SDRebel :
you are the first person I read/hear saying that the 2500 credit is included in the match. it should not be
Below is the email I received from the infamous sales person in this thread, just dont want to name names, to me it is trivial, for him it is his job.

"We provide the credit statement. The Credit statement goes to your AMEX card. I will not be able to provide any more lender credits because I maxed out the concessions I can give. This is our best offer."
Jun 29, 2020
1,808 Posts
Joined Jun 2007
Jun 29, 2020
sailakfan
Jun 29, 2020
1,808 Posts
Quote from Aaron_1121 :
Better tried to play the same game with me....

1.) Horrible Rates
2.) Found 3 LE's with much better rates. Better offered a poor match with $2,500 fees in points... Fees were also $700 higher making it $3200 high than my other offers.... then offering the AMEX rebate as compensation.
3.) Refused to match Rate, APR, Fees
4.) Refused 1K match guarantee

Now the rate match guarantee is $100 instead of $1000.....
Sorry my friend, below is the email I received

"We provide the credit statement. The Credit statement goes to your AMEX card. I will not be able to provide any more lender credits because I maxed out the concessions I can give. This is our best offer."
Jun 29, 2020
32 Posts
Joined Aug 2009
Jun 29, 2020
apple1122
Jun 29, 2020
32 Posts
Hi,

Once I lock the rate, can I still ask Better to adjust rate with competitors' rate?

I checked with my Better loan agent and was told "you can change it until closing, we prefer not to go back and forth but there is no limited times." Just want to confirm again as I thought normally I am only allowed for one-time adjustment after rate is locked.

Thanks,
Jun 29, 2020
9 Posts
Joined Feb 2017
Jun 29, 2020
nbs85
Jun 29, 2020
9 Posts
Quote from nbs85 :
Closed a couple days back with Better. 2.5% for 15 years (0 points and 4750 in Lender Credits). Basically, the loan itself was a money maker and will get 2500 Amex Credit. Now, I am thinking of getting a 30 year refinance as rates seemed to have converged for 15 and 30 year loans. How quickly can I turn around and re-do the process with Better?
Can anyone shed some light on this? The idea is to try and get the 2500 Amex credit again.

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Jun 29, 2020
1,808 Posts
Joined Jun 2007
Jun 29, 2020
sailakfan
Jun 29, 2020
1,808 Posts
Quote from apple1122 :
Hi,

Once I lock the rate, can I still ask Better to adjust rate with competitors' rate?

I checked with my Better loan agent and was told "you can change it until closing, we prefer not to go back and forth but there is no limited times." Just want to confirm again as I thought normally I am only allowed for one-time adjustment after rate is locked.

Thanks,
Dont trust them, try to match before locking or you will be wasting precious time. Not worth it.
Jun 29, 2020
3,275 Posts
Joined Feb 2014
Jun 29, 2020
iuku
Jun 29, 2020
3,275 Posts
Quote from asrybd :
so Better Price Guaranteed program is now $100 vs $1,000 previously? yikes.
Looks like they changed terms on main page but not amex affiliate page.
Jun 30, 2020
10 Posts
Joined Jun 2020
Jun 30, 2020
GianAngeloGiraffe
Jun 30, 2020
10 Posts
Quote from SDRebel :
you are the first person I read/hear saying that the 2500 credit is included in the match. it should not be
I got that too, both last Thursday and again today. Better asked me to pay 1000 in points but said they were beating the LenderFi offer of a 1200 credit because of the 2500 Amex deal. So they only beat LenderFi by 300. Not worth it to worry about the Amex credit for 3 months just to gain 300. Either way, LoanDepot beat them both by a few thousand.

Both Better and LenderFi told me that their guidelines won't let them give a credit larger than the A-B-C closing costs. That sounded fishy to me but I didn't push them once I got the LoanDepot quote.
Jun 30, 2020
639 Posts
Joined Jan 2009
Jun 30, 2020
brat7705
Jun 30, 2020
639 Posts
Quote from nbs85 :
Can anyone shed some light on this? The idea is to try and get the 2500 Amex credit again.
I closed in Jan at 3% for 15 year with my wife's amex, got 2500$ credit. Today I locked 2.25% for 15 yr fixed with rate match and better by a 1000$ compared to competitor. I plan to use my amex card at the end. Hopefully, I get credit. Even otherwise, I'm good with the savings.
Last edited by brat7705 June 29, 2020 at 06:53 PM.
Jun 30, 2020
2,898 Posts
Joined Sep 2010
Jun 30, 2020
tayninh
Jun 30, 2020
2,898 Posts
How do I know if I qualify for this deal? I don't see the offer under Amex's Offers.

Also, shouldn't people list out their loan amount? Different loan amount has different rate.
Jun 30, 2020
7 Posts
Joined Aug 2017
Jun 30, 2020
asrybd
Jun 30, 2020
7 Posts
Quote from iuku :
Looks like they changed terms on main page but not amex affiliate page.
can you share the link? i cant find it anywhere.. thanks for your help!
Jun 30, 2020
3,275 Posts
Joined Feb 2014
Jun 30, 2020
iuku
Jun 30, 2020
3,275 Posts
Quote from asrybd :
can you share the link? i cant find it anywhere.. thanks for your help!
https://better.com/faq/better-gua...-guarantee

Amex landing page, scroll down to bottom
https://better.com/with/amex

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Jun 30, 2020
30 Posts
Joined Sep 2005
Jun 30, 2020
humangenetics
Jun 30, 2020
30 Posts
For those of you that are doing 2nd round, are you using the same log in or did you create a new account? Do you provide the same card number or a different card? Thanks.

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