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expired Posted by Greenworld123 • Dec 8, 2019
expired Posted by Greenworld123 • Dec 8, 2019

Amex offer: $2,500 statement credit for home refinance Better.com

American Express Giftcards
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Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.
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About the Poster
Deal Details
Community Notes
About the Poster
Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.

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Jul 8, 2020
1,162 Posts
Joined Jan 2006
Jul 8, 2020
4deals
Jul 8, 2020
1,162 Posts
None of AMEX cards have this offer.
Can someone explain me how this works.
Thanks
Pro
Jul 8, 2020
5,053 Posts
Joined Jul 2006
Jul 8, 2020
shahhere
Pro
Jul 8, 2020
5,053 Posts
Quote from k1ngkev1n1 :
i asked that since my loan was 235k they charge 1.5% of the total loan for the cash out. for $4500 for that.

Here is my rate sheet from today with Better.com matching the 2.75% but increasing the fees and taking the credit away from -$350 to +$175.


Not sure if i should lock and then force them to lower the rates or what?


Shahhere
Jul 8, 2020
899 Posts
Joined Aug 2010
Jul 8, 2020
JetBlast
Jul 8, 2020
899 Posts
Quote from k1ngkev1n1 :
for lenderfi did you get the same rate with a quick quote? i only ask bc i put my info in and the estimate says i need 4.5k in pts to get to 2.625% and for 2.75% need 2.5k pts. my refi si for 235k with 45%LTV and 800 credit. so maybe its because my loan is too low... i dunno...
Check with Loan Cabin. I have $240k left on my loan and they offered me 30 year 2.625% with no points on a 30 year.
Jul 8, 2020
62 Posts
Joined Jun 2015
Jul 8, 2020
eeesd
Jul 8, 2020
62 Posts
Quote from luckyclover004 :
From my experience.... Better.com has lost its credibility as a respectful and competitive Lender.

6/29 - Submitted to Better/Arnold, who replied "We won't be able to match their offer." To get 2.625, I would have to pay Better ~$11,000 in points. They also said based on their policy, they don't have to match loans over $500K. "Offer is only valid in states where Better Mortgage is currently originating loans. It includes all loan products on single-family residences, condominiums and PUDs with a loan amount less than or equal to $500,000." So there is no $100 or $1000 if they cannot beat other offers. What's the point of going through the Amex link and then give really high rate quote, forcing you to shop around for a chance to see if they would match. Keep in mind that their rate on zillow was 2.75% for me. Save your time and go elsewhere. And if you happen to get Arnold...run away!
I think this is very good advice. I hope I had seen it two weeks ago. Arnold is unresponsive and unhelpful. After spending hours trying to reach him after sending LEs trying to match. I have decided to move on to another lender even though they cost approximately $500 more.
Jul 8, 2020
62 Posts
Joined Jun 2015
Jul 8, 2020
eeesd
Jul 8, 2020
62 Posts
Quote from k1ngkev1n1 :
for lenderfi did you get the same rate with a quick quote? i only ask bc i put my info in and the estimate says i need 4.5k in pts to get to 2.625% and for 2.75% need 2.5k pts. my refi si for 235k with 45%LTV and 800 credit. so maybe its because my loan is too low... i dunno...
For LenderFi I got a significantly lower ($1K+ cheaper) estimate than my quick quote due to higher lender credits.
Jul 8, 2020
639 Posts
Joined Jan 2009
Jul 8, 2020
brat7705
Jul 8, 2020
639 Posts
Quote from shahhere :
Ughh I've been pestering Better to lock the rate since last week and today they emailed saying rates have moved since they matched some of my numbers last week. Todays estimate is higher in costs and no credit and they are still referring to Amex.

I dont know if i should lock and then force their hand at a better loan estimate. Loan Cabin is a locked estimate so I am not sure what to do.

Either way with Amex I am ahead but damm man this is frustration as they never responded after numerous emails and calls so it looks like a swing of about $500ish bucks in their favor.

Shahhere
378K Loan, 69% LTV, 800+ score, 15 yr fixed refinance, closed with better at 3% in Dec/Jan 2020 (got Amex blue credit on Wife's card); Re-refinancing now (My Amex - Blue)
29 June - Got LEs from better and another lender offering 2.24 with $1500 orig (A) + 1200$ (C) and $800 credit. Better matched 2.25 (can't recall points cost) and 425$ (D; after title quote match and 1025$ credit).
30 June - Title report ordered.
3 July - Title cleared
8 July - Task Amex number and Name
11 July - potential closing

I have spoken very little over the phone. I emailed the competitor LE. It is now uploaded by them on to one of my tasks (Still shows under review and modify submission, although it was matched on 30th June).
"Upload a competing Loan Estimate

We're confident our prices are better. So, if you think another lender has a more competitive offer, upload it here and we'll try and beat it. If you don't have an official estimate, reach out to our support team. We may still be able to find a discount depending on the situation
."

I'm guessing they can modify the LE until final disclosures are issued. Just my 2 cents......
Jul 8, 2020
489 Posts
Joined Feb 2012
Jul 8, 2020
Mikey122687
Jul 8, 2020
489 Posts
Quote from brat7705 :
378K Loan, 69% LTV, 800+ score, 15 yr fixed refinance, closed with better at 3% in Dec/Jan 2020 (got Amex blue credit on Wife's card); Re-refinancing now (My Amex - Blue)
29 June - Got LEs from better and another lender offering 2.24 with $1500 orig (A) + 1200$ (C) and $800 credit. Better matched 2.25 (can't recall points cost) and 425$ (D; after title quote match and 1025$ credit).
30 June - Title report ordered.
3 July - Title cleared
8 July - Task Amex number and Name
11 July - potential closing

I have spoken very little over the phone. I emailed the competitor LE. It is now uploaded by them on to one of my tasks (Still shows under review and modify submission, although it was matched on 30th June).
"Upload a competing Loan Estimate

We're confident our prices are better. So, if you think another lender has a more competitive offer, upload it here and we'll try and beat it. If you don't have an official estimate, reach out to our support team. We may still be able to find a discount depending on the situation
."

I'm guessing they can modify the LE until final disclosures are issued. Just my 2 cents......
Quote from brat7705 :
378K Loan, 69% LTV, 800+ score, 15 yr fixed refinance, closed with better at 3% in Dec/Jan 2020 (got Amex blue credit on Wife's card); Re-refinancing now (My Amex - Blue)
29 June - Got LEs from better and another lender offering 2.24 with $1500 orig (A) + 1200$ (C) and $800 credit. Better matched 2.25 (can't recall points cost) and 425$ (D; after title quote match and 1025$ credit).
30 June - Title report ordered.
3 July - Title cleared
8 July - Task Amex number and Name
11 July - potential closing

I have spoken very little over the phone. I emailed the competitor LE. It is now uploaded by them on to one of my tasks (Still shows under review and modify submission, although it was matched on 30th June).
"Upload a competing Loan Estimate

We're confident our prices are better. So, if you think another lender has a more competitive offer, upload it here and we'll try and beat it. If you don't have an official estimate, reach out to our support team. We may still be able to find a discount depending on the situation
."

I'm guessing they can modify the LE until final disclosures are issued. Just my 2 cents......
Quote from brat7705 :
378K Loan, 69% LTV, 800+ score, 15 yr fixed refinance, closed with better at 3% in Dec/Jan 2020 (got Amex blue credit on Wife's card); Re-refinancing now (My Amex - Blue)
29 June - Got LEs from better and another lender offering 2.24 with $1500 orig (A) + 1200$ (C) and $800 credit. Better matched 2.25 (can't recall points cost) and 425$ (D; after title quote match and 1025$ credit).
30 June - Title report ordered.
3 July - Title cleared
8 July - Task Amex number and Name
11 July - potential closing

I have spoken very little over the phone. I emailed the competitor LE. It is now uploaded by them on to one of my tasks (Still shows under review and modify submission, although it was matched on 30th June).
"Upload a competing Loan Estimate

We're confident our prices are better. So, if you think another lender has a more competitive offer, upload it here and we'll try and beat it. If you don't have an official estimate, reach out to our support team. We may still be able to find a discount depending on the situation
."

I'm guessing they can modify the LE until final disclosures are issued. Just my 2 cents......
Quote from brat7705 :
378K Loan, 69% LTV, 800+ score, 15 yr fixed refinance, closed with better at 3% in Dec/Jan 2020 (got Amex blue credit on Wife's card); Re-refinancing now (My Amex - Blue)
29 June - Got LEs from better and another lender offering 2.24 with $1500 orig (A) + 1200$ (C) and $800 credit. Better matched 2.25 (can't recall points cost) and 425$ (D; after title quote match and 1025$ credit).
30 June - Title report ordered.
3 July - Title cleared
8 July - Task Amex number and Name
11 July - potential closing

I have spoken very little over the phone. I emailed the competitor LE. It is now uploaded by them on to one of my tasks (Still shows under review and modify submission, although it was matched on 30th June).
"Upload a competing Loan Estimate

We're confident our prices are better. So, if you think another lender has a more competitive offer, upload it here and we'll try and beat it. If you don't have an official estimate, reach out to our support team. We may still be able to find a discount depending on the situation
."

I'm guessing they can modify the LE until final disclosures are issued. Just my 2 cents......
I never had that option, how did you get that?

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Jul 8, 2020
639 Posts
Joined Jan 2009
Jul 8, 2020
brat7705
Jul 8, 2020
639 Posts
Quote from Mikey122687 :
I never had that option, how did you get that?
I emailed my competing LE and the task showed up in "loan details" section. It seems like even if locked they will match rate. The reason for the option to submit a competing LE per the wording in the task blob.
Last edited by brat7705 July 8, 2020 at 12:45 PM.
Jul 8, 2020
3,720 Posts
Joined Oct 2010
Jul 8, 2020
k1ngkev1n1
Jul 8, 2020
3,720 Posts
Quote from JetBlast :
Check with Loan Cabin. I have $240k left on my loan and they offered me 30 year 2.625% with no points on a 30 year.
did you try and have better match and jjust go with loan cabin to refi?
Jul 8, 2020
899 Posts
Joined Aug 2010
Jul 8, 2020
JetBlast
Jul 8, 2020
899 Posts
Quote from k1ngkev1n1 :
did you try and have better match and jjust go with loan cabin to refi?
No. I stuck with 2.75 and large lender credits instead. But that's another option and better than what you're getting quoted right now.

Jul 8, 2020
2,741 Posts
Joined Jun 2008
Jul 8, 2020
KaatuPaadi
Jul 8, 2020
2,741 Posts
better ordered a desktop apparaisal, whcih was complete and now they changed it to physical....
My realtor is pissed but I like it to get a real estimate..

Any ideas what triggers a change in appraisal or second one??.. Did it come too high or too low???
Jul 8, 2020
3,720 Posts
Joined Oct 2010
Jul 8, 2020
k1ngkev1n1
Jul 8, 2020
3,720 Posts
loan cabin sends a per application worksheet anyone get an actual LE from them?

thanks,
Jul 8, 2020
3,720 Posts
Joined Oct 2010
Jul 8, 2020
k1ngkev1n1
Jul 8, 2020
3,720 Posts
Quote from JetBlast :
No. I stuck with 2.75 and large lender credits instead. But that's another option and better than what you're getting quoted right now.
did they send you an actual loan estimate? also how is th eprocess working with them?
Jul 8, 2020
899 Posts
Joined Aug 2010
Jul 8, 2020
JetBlast
Jul 8, 2020
899 Posts
Quote from k1ngkev1n1 :
did they send you an actual loan estimate? also how is th eprocess working with them?
They did send an official LE. I received the estimate less than 24 hours from submitting the official application.

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Jul 8, 2020
3,720 Posts
Joined Oct 2010
Jul 8, 2020
k1ngkev1n1
Jul 8, 2020
3,720 Posts
Quote from JetBlast :
They did send an official LE. I received the estimate less than 24 hours from submitting the official application.
they just sent me the 2.625% no points im going to have them lock and send over the LE. doubt better will come anywhere close to this.... but guess ill see worst case go with loan cabin..

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