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expiredGreenworld123 posted Dec 08, 2019 02:27 PM
expiredGreenworld123 posted Dec 08, 2019 02:27 PM

Amex offer: $2,500 statement credit for home refinance Better.com

American Express Giftcards
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Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.
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About the Poster
Deal Details
Community Notes
About the Poster
Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.

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9,848 Comments

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Jul 12, 2020 05:13 PM
5,196 Posts
Joined Jul 2006
shahhereJul 12, 2020 05:13 PM
5,196 Posts
Quote from k1ngkev1n1 :
They said Fannie May wants to see interior of place so appraisal needed... Frown

If you are using the Amex promo you should get that back; yea this delays the process a bit.



Shahhere
Jul 12, 2020 05:29 PM
383 Posts
Joined Jun 2010
TxJDogJul 12, 2020 05:29 PM
383 Posts
Quote from JetBlast :
I went with a local Houston company 5 minutes from my house. I requested a bunch of quotes and these guys came in the cheapest.
What company did you use and their approximate fees? Curious. I'm in Houston too.
Jul 12, 2020 05:59 PM
61 Posts
Joined Sep 2015
VulcanizedJul 12, 2020 05:59 PM
61 Posts
Thanks for all the tremendous help with all the information you guys have shared over here. I wouldn't have ever thought that I'll use slickdeals for a mortgage deal before but here we are and am so grateful I found this.

Now I am hoping someone can advise me on this. I got a really good offer from a competing lender but they put the property value of my house for $100k more than what sites like zillow estimate is for my home. I questioned the loan officer and asked if he can adjust the loan estimate number but he said that Fannie Mae valued my home that much which I think is a gross miscalculation if he's being honest.

I am hesitant to move forward with them as I feel that the official loan estimate will suddenly change numbers to my disadvantage when the more accurate property value is reflected.

Should I be concerned or not at all? I may not go with Better that's why I am considering this lender's offer.

Thanks
Jul 12, 2020 07:19 PM
471 Posts
Joined Dec 2005
RoodyPooUSJul 12, 2020 07:19 PM
471 Posts
When do you request the task to add the amex offer? before the $500 appraisal deposit and hard lock or after?

Also did you guys have success having them waive the appraisal? I have LTV of 39%, good asset to debt ratio and 800+ credit rating, so shouldn't really be needed I would think.
Jul 12, 2020 07:30 PM
3,734 Posts
Joined Oct 2010
k1ngkev1n1Jul 12, 2020 07:30 PM
3,734 Posts
Quote from RoodyPooUS :
When do you request the task to add the amex offer? before the $500 appraisal deposit and hard lock or after?

Also did you guys have success having them waive the appraisal? I have LTV of 39%, good asset to debt ratio and 800+ credit rating, so shouldn't really be needed I would think.
I got 45% ltv and 800+ credit they still want appraisal as of now. So guess it doesn't matter.

I asked about adding my Amex card info after they matched the LE I submitted to them. They asked for my card details, and then I locked with them.
Jul 12, 2020 07:34 PM
354 Posts
Joined Mar 2013
2QuikJul 12, 2020 07:34 PM
354 Posts
I went through Better for a refi about 30 days ago and I must say I would not use them again or recommend them. Their communication is horrible, they never return phone calls.
I am currently in limbo, I paid half in property tax in prepaids and my previous lend had sent half my property tax to the County. I have called about 10 times trying to figure out if I am going to be refunded the property tax prepaids or if they will go in escrow. Every time I call they say someone will call you back, I have not gotten a phone call. I had to threaten to pull out because the closing "expert" wouldn't change the title company to one I wanted to use locally. After I threaten to pull out on the closing day then I finally got a call from a manager.
Jul 12, 2020 07:39 PM
43 Posts
Joined Jan 2019
superwalletJul 12, 2020 07:39 PM
43 Posts
Quote from KrustyVT :
~$545k loan in Northern CA, 800+ credit score, 39% LTV, waive escrow -

HighTechLending -- 2.875% + $2000 credit
LenderFi -- 2.875% + $2000 credit
LoanCabin -- 2.75% + $2000 credit
Better - loans all the way up to 4.125% have points attached

Submitted my LoanCabin LE to Better, who responded that there's no way they can match as the best they can do is 3.125% + $13k in points.

For those asking about LC, my LE from them took 3 days to arrive - however it came with a rate lock already in effect.
Quote from KrustyVT :
LC was 24 hours from application to initial e-mail with follow-up questions, and then 3 days to receive LE + disclosure package, with locked rate. No origination charge or extra lender fees.

LenderFi was 24 hours from application to LE + disclosure package, without a rate lock. No origination charge or extra lender fees.

HTL - online quotes and application are available via this link [mortgagewebcenter.com] . I then had a phone conversation with someone two days later (who confirmed the same rate + a slightly higher credit than when I applied), however to proceed to an LE and disclosures you need to confirm via phone. $995 origination fee included on these loans.
Thanks for your response with the link for online quotes at HTL. When I checked, HTL was quoting 3.25% with closing cost (even after the lender credits). I will call and check with them on Monday.

The $2000 credit that you mentioned from LenderFi, LoanCabin, HighTechLending - did the credits offset the (A+B+C) costs that they quoted?

Thanks.

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Jul 12, 2020 08:14 PM
122 Posts
Joined Jan 2008
lmmmmmJul 12, 2020 08:14 PM
122 Posts
Just signed closing papers using Better. Got Amex notification from Better the next day. I was satisfied with the process and would recommend.
Jul 12, 2020 08:17 PM
326 Posts
Joined Jun 2006
jolynJul 12, 2020 08:17 PM
326 Posts
Was just told by a Better.com loan officer that you can only receive one $2,500 credit per property. I recall seeing multiple people in this thread claim they have been able to refinance multiple times under this offer using the same amex card, for the same property, but I don't recall anyone confirming they've actually received the credit multiple times. Can anyone be kind and confirm their experience of reviving multiple $2,500 credits?
Jul 12, 2020 08:30 PM
914 Posts
Joined Aug 2010
JetBlastJul 12, 2020 08:30 PM
914 Posts
Quote from TxJDog :
What company did you use and their approximate fees? Curious. I'm in Houston too.
Valero, I don't have the exact costs in front of me but I'll send those through tomorrow
Jul 12, 2020 08:34 PM
1,015 Posts
Joined Mar 2019
CycloneFWJul 12, 2020 08:34 PM
1,015 Posts
Quote from 2Quik :
I went through Better for a refi about 30 days ago and I must say I would not use them again or recommend them. Their communication is horrible, they never return phone calls.
I am currently in limbo, I paid half in property tax in prepaids and my previous lend had sent half my property tax to the County. I have called about 10 times trying to figure out if I am going to be refunded the property tax prepaids or if they will go in escrow. Every time I call they say someone will call you back, I have not gotten a phone call. I had to threaten to pull out because the closing "expert" wouldn't change the title company to one I wanted to use locally. After I threaten to pull out on the closing day then I finally got a call from a manager.
Was the "half in property tax" in Section F or G? Better should be responsive, but to help you resolve things faster, keep in mind that Section F is managed by the settlement agency while Section G is managed by the lender (or whomever they outsource that to).

Assuming that call in the end to use your local vendor did result in them switching, you could call the vendor directly to inquire about the property taxes.
Jul 12, 2020 09:01 PM
4 Posts
Joined Apr 2013
euuser2276010Jul 12, 2020 09:01 PM
4 Posts
I got to know about Amex offer after locking rate.It has been 4 days. Did anyone request better.com to tag this offer after locking the rate ?
Jul 12, 2020 09:13 PM
3,734 Posts
Joined Oct 2010
k1ngkev1n1Jul 12, 2020 09:13 PM
3,734 Posts
Quote from pranav987 :
I got to know about Amex offer after locking rate.It has been 4 days. Did anyone request better.com to tag this offer after locking the rate ?
Just message them asking when you give your Amex info say you spoke to Amex and they said better needs to submit it to them. And needs to be on application
Jul 12, 2020 09:18 PM
354 Posts
Joined May 2005
KrustyVTJul 12, 2020 09:18 PM
354 Posts
Quote from superwallet :
Thanks for your response with the link for online quotes at HTL. When I checked, HTL was quoting 3.25% with closing cost (even after the lender credits). I will call and check with them on Monday.

The $2000 credit that you mentioned from LenderFi, LoanCabin, HighTechLending - did the credits offset the (A+B+C) costs that they quoted?

Thanks.
Correct - for both LC and LFi, A+B+C were both between $1800 - $1900, so the credit fully covered it. To close you're effectively paying the government taxes, and any prepaids.

For me, the math doesn't work for any loan that includes an origination fee, because that kicks A+B+C up way too high - HTL would exceed the lender credit by most or all of that $995 origination fee, so I wouldn't spend too much time chasing them down for a quote (unless you can negotiate with them to waive it - I didn't bother since LC is more attractive all around).
Last edited by KrustyVT July 12, 2020 at 03:27 PM.

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Jul 13, 2020 04:03 AM
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Joined Jun 2008
KaatuPaadiJul 13, 2020 04:03 AM
2,829 Posts
The communication is horrible with this company.. U can never speak to any of ur contacts. Be careful if u are in a hurry closing or run into issues

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