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expiredGreenworld123 posted Dec 08, 2019 02:27 PM
expiredGreenworld123 posted Dec 08, 2019 02:27 PM

Amex offer: $2,500 statement credit for home refinance Better.com

American Express Giftcards
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Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.

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Jul 22, 2020 06:28 PM
1,550 Posts
Joined Dec 2010
daw4888Jul 22, 2020 06:28 PM
1,550 Posts
Quote from shahhere :
To be honest thats shitty and it shouldn't be that way as that's why there are "Terms and conditions". They have it in writing and you do whats needs to fulfill the writing needs.


Not change it and control it as they wish and "Bait and Switch". I agree it says "Apply" and not "Lock" anywhere.


Shahhere

You might be able to still get it. But I would plan on making sure if you dont lock before that date, that you stay on top of it. Its likely they will end up following the terms, but I would plan on having to pay close attention to it, and be rdy to call AMEX to complain if they try to not honor it.
Jul 22, 2020 06:30 PM
1,157 Posts
Joined Jul 2008
pandy00Jul 22, 2020 06:30 PM
1,157 Posts
So, one of the listed lenders here got my information and verbally confirmed the fees/rates to me. They seem to not want to send me a Loan Estimate (LE) but did send a snippet of the various fees/rates (the fees mostly match up to what they said, the rate listed is 0.25 lower).

With that said, they said CEMA for NY could bog down the whole process and likely won't go through. So, if I take a apples to apples comparison where neither better.com or them gets the CEMA done for various reasons ... I would get 0.25% lower rate and about 4k less in origination and possibly $500 less in fixed costs (this is going off their snippet and what I was told over the phone).

1) can i use that snippet to try and get better to match?

2) if no matching, can/how I now cancel better and go with them (my rate is locked with better and and they ordered my title report)?
Jul 22, 2020 06:36 PM
1,550 Posts
Joined Dec 2010
daw4888Jul 22, 2020 06:36 PM
1,550 Posts
Quote from pandy00 :
So, one of the listed lenders here got my information and verbally confirmed the fees/rates to me. They seem to not want to send me a Loan Estimate (LE) but did send a snippet of the various fees/rates (the fees mostly match up to what they said, the rate listed is 0.25 lower).

With that said, they said CEMA for NY could bog down the whole process and likely won't go through. So, if I take a apples to apples comparison where neither better.com or them gets the CEMA done for various reasons ... I would get 0.25% lower rate and about 4k less in origination and possibly $500 less in fixed costs (this is going off their snippet and what I was told over the phone).

1) can i use that snippet to try and get better to match?

2) if no matching, can/how I now cancel better and go with them (my rate is locked with better and and they ordered my title report)?

1) Maybe? Its not likely but some people have had luck. Why not try.

2) You can back out. You might not get your appraisal refund/money back if you already paid it. Not totally sure how Better handles this if you cancel after locking.
Jul 22, 2020 06:38 PM
25 Posts
Joined Nov 2015
yoyospyJul 22, 2020 06:38 PM
25 Posts
Data Point:

Better.com came back with $850 credit, $0 origination fee



This is for 30 year Fixed at 2.625%
Jul 22, 2020 06:41 PM
1,371 Posts
Joined Dec 2004
missourianJul 22, 2020 06:41 PM
1,371 Posts
Quote from sairam1983 :
Closing today and plan to apply again in 2 days to initiate the process and get another amex credit.
today closing -15 year 2.5% with 5000 lender credit versus A+B+C of 1300. Will apply again for 30 year and hopefully get a 2.5 30 year loan locked next month at no cost considering the rate trend
Ohh, is it even possible?
Jul 22, 2020 06:42 PM
2,525 Posts
Joined Aug 2007
sleekwalletJul 22, 2020 06:42 PM
2,525 Posts
Quote from yoyospy :
Data Point:

Better.com came back with $850 credit, $0 origination fee



This is for 30 year Fixed at 2.625%

damn! I should have waited
Jul 22, 2020 06:44 PM
264 Posts
Joined Nov 2011
TushiJul 22, 2020 06:44 PM
264 Posts
Quote from yoyospy :
Data Point:

Better.com came back with $850 credit, $0 origination fee



This is for 30 year Fixed at 2.625%
This is good. I think.

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Jul 22, 2020 06:47 PM
5,265 Posts
Joined Jul 2006
shahhereJul 22, 2020 06:47 PM
5,265 Posts
Quote from shahhere :
The LE (All numbers rounded) has A=$0, B=$140,C=$2160,E=$220F=$170,G=$3700 and credit J=-$6600


No other costs that I can see and so far 4 others are getting similar A-G but lower credits in J which is around -$4000-$5000. For the best interest of the community I'll clearly post when I get the Locked Disclosures which I did lock over the phone but don't have in email just yet. As it stands the 3 people who have confirmed is that this new lender is the lowest but no one has a locked document on hand which will matter for the masses.


Shahhere

So Better.com came back and essentially beat their last offer and upped the credit to -$3900 but thats the most they can/will do. Anyone get anything bigger as it stands it wont make sense to close with them even considering Amex. Will let things sit for a few days and go from there........



Last resort; drop B or file a grievance? File $1000 PM guarantee......



Shahhere
Jul 22, 2020 06:48 PM
12,514 Posts
Joined Jan 2009
teaberryJul 22, 2020 06:48 PM
12,514 Posts
Yeah, I think I should have waited longer as i started mine in March and rates have gone down more since then. Oh well, I still got a lower rate for 30yrs than what I was paying for 15 which gives me more security that I was mainly seeking in case things go south with household income.
Quote from sleekwallet :
damn! I should have waited
Quote from Tushi :
This is good. I think.
Jul 22, 2020 06:51 PM
25 Posts
Joined Nov 2015
yoyospyJul 22, 2020 06:51 PM
25 Posts
Quote from Tushi :
This is good. I think.
Thanks, i think i'm going to move forward.

Does any one know what title company i should go with in Michigan?
Jul 22, 2020 07:06 PM
182 Posts
Joined Mar 2013
BabyDoll123Jul 22, 2020 07:06 PM
182 Posts
I have 3 LEs but not able to figure out which one i should use to price match.

Anyone willing to help out a refinance rookie? Smilie
Jul 22, 2020 07:07 PM
292 Posts
Joined Feb 2010
empJul 22, 2020 07:07 PM
292 Posts
Quote from daw4888 :
You might be able to still get it. But I would plan on making sure if you dont lock before that date, that you stay on top of it. Its likely they will end up following the terms, but I would plan on having to pay close attention to it, and be rdy to call AMEX to complain if they try to not honor it.
I applied last night and got a call today from better. She said I do not need to lock by the 25th for the Amex promo, just need to complete the application which I did. She said you must lock with 30 days of the application but that is probably just standard policy for everyone else they'll cancel your application, nothing to do with the AMEX promo.
Jul 22, 2020 07:07 PM
1,157 Posts
Joined Jul 2008
pandy00Jul 22, 2020 07:07 PM
1,157 Posts
they ordered title (search?) and waived the appraisal (probably because Fannie/Freddie mac shows my house is new construction). so, it looks like I may be out of a few hundred if that were the case.

let me call my rep and speak to him, see what he says. just always awkward call for me to try and haggle (at this point) ... so, I wanted to know the process better if anyone's been through it.

thanks!

Quote from daw4888 :
1) Maybe? Its not likely but some people have had luck. Why not try.

2) You can back out. You might not get your appraisal refund/money back if you already paid it. Not totally sure how Better handles this if you cancel after locking.
Jul 22, 2020 07:08 PM
2,925 Posts
Joined Sep 2010
tayninhJul 22, 2020 07:08 PM
2,925 Posts
Quote from HarryS4062 :
Lets not generalize. While Better has rejected a few people in recent times, they have also matched few others and multiple times too. So its a YMMV situation at this point. I would suggest you try again with Better.com with a locked LE or a LE from another lender. It also depends on the day you ask for the rate match and how the market is moving at that point. Also what I have now found is yet another variable which we have no direct control of - the rate lock period. Usually 30 or 45 or 60 days. In the rare case when you ask Better to match and have completed all tasks at the time or the rate match request and you are eligible for appraisal waiver, then they may see your full profile and give you a good rate if they think they can process the lock in a shorter time say 15 days. This would depend not just on your ability to close quickly but also on their ability to process the loan in the short time. BTW it also does not hurt to ask for the 1K rate match even though they have now updated to $100 only.
Edit: One more factor in the rate match: While all along people here have believed that better.com would waive escrows for nothing and that is likely the mainstream policy, there is a possibility to get an even better rate at better.com by several 100 in lender credit if you do escrows...highly ymmv but you have nothing to lose... I was offered a good rate only if I did the escrow and I took it. The rate was several $100 in lender credits better than without escrows.
Of the 4 lenders I've been dealing with recently. Better is much better than the rest.

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Jul 22, 2020 07:11 PM
2,925 Posts
Joined Sep 2010
tayninhJul 22, 2020 07:11 PM
2,925 Posts
Quote from shahhere :
Please post your Loan Officer's name so it helps everyone dealing with him and them. Wonder if its Casey?



If you haven't signed anything to pay them then you dont owe them anything legally. They themselves beat other lenders so what do they hope that you wont shop them once they give you a rate? How Unrealistic is this?


The way I see is that many will shop and many will not get a beating offer and so many will close and that's the nature of this, no point for lenders to make some illegal stipulation as it will only hurt their future reputation.



Shahhere
High chance it's Casey laugh out loud

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