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expiredGreenworld123 posted Dec 08, 2019 02:27 PM
expiredGreenworld123 posted Dec 08, 2019 02:27 PM

Amex offer: $2,500 statement credit for home refinance Better.com

American Express Giftcards
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Must have an amex to add offer to your account. Details:

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American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.

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Jul 22, 2020 07:19 PM
22 Posts
Joined Dec 2016
MGoBlue87Jul 22, 2020 07:19 PM
22 Posts
Quote from RohanM3727 :
To ppl who refinanced and already closed - was there a difference between the mortgage amount and the paid off amount? How do we get back that amount? I see a difference of around 2K.
You should see a breakdown on your closing disclosure, regarding where all of your payoffs went. If you overpaid your old mortgage, your old mortgage company should cut you a check.
Jul 22, 2020 07:34 PM
3 Posts
Joined Jul 2020
JollyTexture7188Jul 22, 2020 07:34 PM
3 Posts
Guys,

My LE quote says I can shop for TITLE which is around 1200. Is that alot. Can I shop for cheaper? Any suggestions?
I got approved for 15yr 2.5. A+B+C is $2500 is the total lenders cost.

Please advise
Jul 22, 2020 07:37 PM
353 Posts
Joined Dec 2019
wandlJul 22, 2020 07:37 PM
353 Posts
Quote from JollyTexture7188 :
Guys,

My LE quote says I can shop for TITLE which is around 1200. Is that alot. Can I shop for cheaper? Any suggestions?
I got approved for 15yr 2.5. A+B+C is $2500 is the total lenders cost.

Please advise
You can - cheapest I've seen is Radian Title (here in TX) which was negotiated to be just over $1k. Standard is about $1600-$2k from the various estimates I've seen....
Jul 22, 2020 07:51 PM
52 Posts
Joined Jan 2012
scorpioneyesJul 22, 2020 07:51 PM
52 Posts
Quote from shahhere :
So Better.com came back and essentially beat their last offer and upped the credit to -$3900 but thats the most they can/will do. Anyone get anything bigger as it stands it wont make sense to close with them even considering Amex. Will let things sit for a few days and go from there........



Last resort; drop B or file a grievance? File $1000 PM guarantee......



Shahhere
did you need to provide additional/updated LE from competitors to get Better to beat their last offer? i locked in last week at 2.75 with $1300 credit; my LO said they will not change the rate unless the market drops by 0.25 - and even then they would only decrease it by 0.125%.

i applied with LoanCabin yesterday but no call back from Samantha yet. today their site is quoting 2.375 but with points.
Jul 22, 2020 07:53 PM
16 Posts
Joined Nov 2016
JayD8002Jul 22, 2020 07:53 PM
16 Posts
Quote from shahhere :
Please post your Loan Officer's name so it helps everyone dealing with him and them. Wonder if its Casey?



If you haven't signed anything to pay them then you dont owe them anything legally. They themselves beat other lenders so what do they hope that you wont shop them once they give you a rate? How Unrealistic is this?


The way I see is that many will shop and many will not get a beating offer and so many will close and that's the nature of this, no point for lenders to make some illegal stipulation as it will only hurt their future reputation.



Shahhere
Mine was Casey too. F**k Casey!
Jul 22, 2020 07:58 PM
509 Posts
Joined Aug 2006
vfxJul 22, 2020 07:58 PM
509 Posts
Quote from shahhere :
So Better.com came back and essentially beat their last offer and upped the credit to -$3900 but thats the most they can/will do. Anyone get anything bigger as it stands it wont make sense to close with them even considering Amex. Will let things sit for a few days and go from there........



Last resort; drop B or file a grievance? File $1000 PM guarantee......



Shahhere

You got a good rep then. I applied on better.com on 7/9 while their points were still high. Anyway, their view rate site is totally different when you actually applied. I meant by a lot. On view rate, it shows 4K for 2.75, for example. When you applied and selected this rate, it jumped to like 6K (wtf). In my case, it was 9K. Now it dropped down to 6K ish. But I no longer desired 2.75 since everyone else is offered at 2.625 now. Guess what Better.com has for me........... it's $8,700 for 2.625. WTF. They hated me this time around... See attachment for proof.

Anyway, don't settle for less since you guys will or have already put a lot of efforts into it.
Last edited by vfx July 22, 2020 at 01:22 PM.
Jul 22, 2020 07:59 PM
554 Posts
Joined Jan 2013
hello3232Jul 22, 2020 07:59 PM
554 Posts
At what point do I tell them which title company to use for the 3rd party services? And has anyone had luck asking watermark to use Radian since Radian closed consumer requests?

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Jul 22, 2020 08:03 PM
1,371 Posts
Joined Dec 2004
missourianJul 22, 2020 08:03 PM
1,371 Posts
Does Loan Cabin waive the appraisal fee? Just got a LE marked as draft after 4 business days, i like the rate and going to go with them.

I also see a fee for Land survey
Jul 22, 2020 08:26 PM
2,925 Posts
Joined Sep 2010
tayninhJul 22, 2020 08:26 PM
2,925 Posts
Quote from JayD8002 :
Mine was Casey too. F**k Casey!
The famous Casey LMAO
BTW, by law they have to provide the LE once you start the application and provide them with just few info.
Jul 22, 2020 08:43 PM
1,157 Posts
Joined Jul 2008
pandy00Jul 22, 2020 08:43 PM
1,157 Posts
this is good to know .. let me ask the other company to get me the LE. they didn't want to provide one (so i can try to have Better match).

Quote from tayninh :
The famous Casey LMAO
BTW, by law they have to provide the LE once you start the application and provide them with just few info.
Jul 22, 2020 08:48 PM
1,157 Posts
Joined Jul 2008
pandy00Jul 22, 2020 08:48 PM
1,157 Posts
Better.com must be having issues the last hour or two. My concierge isn't answering emails and no one is picking up their main line after multiple calls.
Jul 22, 2020 08:56 PM
1,371 Posts
Joined Dec 2004
missourianJul 22, 2020 08:56 PM
1,371 Posts
just gave a LE to better and here is the response

Quote :
We can't beat them by $100 with the Better Price Guarantee while also combining the Amex Promotion but we can beat them by $100 without it.
Jul 22, 2020 09:36 PM
1,549 Posts
Joined Aug 2012
HarryS4062Jul 22, 2020 09:36 PM
1,549 Posts
Quote from BabyDoll123 :
I have 3 LEs but not able to figure out which one i should use to price match.

Anyone willing to help out a refinance rookie? Smilie
This is a question that should have a place in the wiki.
Better will confuse you with terms like A+B+C, J, etc

Pick the LE that has the Lowest lender credit (usually listed under J with a negative sign) - origination fee (usually listed in A and expressed as a % of the loan amount)
If these are equal or nearly equal across the 3 estimates you have within say a $100 range, look at C (Services you can shop for)
Pick the LE that has the lowest C(unless you have a shopping quote for C from other party in which case C from the 3 LEs is irrelevant- see below). This way Better will not use C as a way to match. C is something that you can shop around later and pick based on the lowest title services you get.

Then there is column E which most people just ignore and probably rightfully so as it is state dependent and assumed to be fixed. However one thing I have found here is that Better's settlement service marks this up a lot. I am not sure if they will continue to use this high value if you go with them as I have always asked them to match C+E.

Finally when sending to Better for a match it is always best to send the competing lender offer and if you are sure that the competing lender is using inflated values for C, then send a title quote for C from a 3rd party title company that has a more accurate and reasonable title quote along with the LE to match. If you do not do this, then Better will jump on it reduce their C and say they have matched without bothering to really match the (Origination-lender credit) in full. The reason why this is important is that several companies like Loancabin give highly inflated numbers for C which even even in their own words they are doing just to protect themselves as the rules prevent them from giving a low number for this column and exceeding it by a certain threshold. On the other hand if they give an artifically high number, then they can always lower it. It also helps Better to see those high numbers in C because they reduction done is not really in loan costs but in the title fee which you would get anyway if you shopped around.
Last edited by HarryS4062 July 22, 2020 at 02:41 PM.
Jul 22, 2020 09:46 PM
25 Posts
Joined Nov 2015
yoyospyJul 22, 2020 09:46 PM
25 Posts
Quote from JayD8002 :
Mine was Casey too. F**k Casey!
Mine was actually Mark, I feel for the guy. He seemed super upset.

Started talking about how everyone is giving him the run around and how he had kids and works on commission

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Jul 22, 2020 09:49 PM
276 Posts
Joined Nov 2010
stoneheathJul 22, 2020 09:49 PM
276 Posts
Finally I got 2 LE's today.

I guess I was too fast to send the first one from HighTechLending to Better.

First one was from HighTechLending is 2.25% on a 15 year refinance with (A+B+C=D) = ($995+$530+$1698=$3223) with $464 in lender credits. Did not lock with them. Submitted application Monday morning and they got back this afternoon. 2.375% has a slightly higher lender credit at around $1400.

Around the same time or a little later I received the LE from WM. But this was only after locking with them yesterday. Otherwise they refuse to provide a LE. Application was submitted Monday morning after calling the number on their website. Very quick and responsive. I would say the best of the lot. Their rate is also very competitive or I would say the best from what I have seen so far.

Second one from WM is also 2.25% on a 15 year refinance with (A+B+C=D) = ($1499+$954+$1411=$3864) with $1501 in lender credits. I then had to email this LE estimate as well to Better.

On 7/20 I received a LE from WM prior to locking without including the lender credit. This is what I had submitted on 7/20 to Better mentioning they are also giving a $1501 lender credit. But he wanted the LE to include that as well to match/beat. Since then I have sent couple of emails and also the above 2 LE's today. No response. Also tried calling them. But could not reach him or anyone from his team. So, just have to wait to see what they come back with.

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