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expiredGreenworld123 posted Dec 08, 2019 02:27 PM
expiredGreenworld123 posted Dec 08, 2019 02:27 PM

Amex offer: $2,500 statement credit for home refinance Better.com

American Express Giftcards
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Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.

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Aug 04, 2020 09:58 PM
5,264 Posts
Joined Jul 2006
shahhereAug 04, 2020 09:58 PM
5,264 Posts
Quote from vfx :
That was a smart move. I wished You posted this before the promo expired. They flat out deny my price match. Since I didn't start a new app, I'm kinda screw. I escalated, but no dice. If you got better to PM go with them since their process is pretty good. At least everything is via web so you know what to expect. Vs waiting to hear back from LD or LC.

Dont know what part you are referring to but even dealing with Arnold you have to continue to lock and then in that stage request a PM especially if its a big pricing difference. That's when you'll have better luck.


My brother was denied PM with Arnold. I asked him to go ahead and lock and the very next morning he sent in a PM and guess what same exact document was approved lol.


Shahhere
Aug 04, 2020 10:04 PM
1,549 Posts
Joined Aug 2012
HarryS4062Aug 04, 2020 10:04 PM
1,549 Posts
Quote from shahhere :
Actually the opposite strategy is what you should follow.


What I mean is that get Better to Match your other lenders but not match you own Title company. All other lenders were around $2200 and Better was around $2294 with the initial estimates.


I use Radian and so the quote I had already received and the pricing that they sent back to Better was $142x so all matches after that would have been compared to that.


Shahhere
The problem is that if LO at Better knows that their (BSS) title quote is inflated, they will reduce that instead of giving a higher lender credit which is where the problem lies. If you had sent your Radian quote along with your initial match request that is the only way you could have forced them to consider that as your title fee and to not use that portion when doing a rate match.
Aug 04, 2020 10:19 PM
126 Posts
Joined Jun 2020
LetsgogogoAug 04, 2020 10:19 PM
126 Posts
Quote from pavan87 :
I heard back from Better. They are able to match the 2.5% but their maximum lender credit is $4,999.

Loan Cabin: A+B+C is $4,102 with a lender credit of $5,400 (should eventually be slightly less as their listed escrow fee is high).
Loan Depot: A+B+C of $5,907 with a lender credit of $7,421
Better: A+B+C is $3,840 with a lender credit of $4,999. The $2,500 Amex statement credit would be in addition the lender credit.

Given the Amex promo, Better seems like the best offer/option.

I forgot to mention, I initially put in an application and was assigned Arnold. He refused to match an offer of 2.5% with a $2k credit. I put in another application right before the promo was to expire and locked at whatever was offered at 2.5% and sent the competing offer to my processing expert and she has been very quick to respond to me.
Your A+B+C is $5907? Is this because of high title insurance in your state?
Aug 04, 2020 10:28 PM
52 Posts
Joined Jan 2012
scorpioneyesAug 04, 2020 10:28 PM
52 Posts
Quote from soobaerodude :
If you've asked the loan processor (and not the loan officer) about matching and they've said no, then evaluate how much ahead you are with better and the AMEX credit. In this falling rate environment, you could close with better to get the credit, then refinance again with someone else and a lower rate
i know it's been asked before, but how soon can you refi again after closing (or even before closing)?

I locked in 7/16 and the loan processor will not make any adjustments to rate - citing there is nothing lower than 2.75% on my rate sheet. I even presented an LC LE at 2.625 with higher credit. I've passed title search and now waiting for my 2nd loan to subordinate, so expect to close by 8/15. My credit hard pull was 7/14.
Aug 04, 2020 10:44 PM
555 Posts
Joined Dec 2011
natarajanjAug 04, 2020 10:44 PM
555 Posts
Quote from nicemann :
It seems they are more willing to compete after locking a rate.
does locking with better have any consequences ?
Aug 04, 2020 10:49 PM
79 Posts
Joined Oct 2005
pavan87Aug 04, 2020 10:49 PM
79 Posts
Quote from Letsgogogo :
Your A+B+C is $5907? Is this because of high title insurance in your state?
Yes, I am in Texas and the title insurance policy is approximately $3k. I'll receive a 50% discount on the title insurance premium since my last loan is within 5 years. None of the 3 lenders have this discount reflected into their calculations so I know I'll save even more once that is corrected. Also, Loan Depot charges an origination fee of $1,595 which is included in the A+B+C.
Aug 04, 2020 10:54 PM
555 Posts
Joined Dec 2011
natarajanjAug 04, 2020 10:54 PM
555 Posts
Quote from soobaerodude :
Lock the rate with better, then ask the loan processor to match the loan estimate from owning. If they match, you'll get zero cost and the credit
any repercussions to locking the rates shown on their website ? also what does locking the rate entail - is it just selecting one of those rates with horrendous points and then send in a competing LE ?
Last edited by natarajanj August 4, 2020 at 04:01 PM.

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Aug 04, 2020 11:04 PM
458 Posts
Joined Feb 2008
nycdpjAug 04, 2020 11:04 PM
458 Posts
Closed 3 loans on June 15
Received credit for all 3 - Amex EveryDay, Hilton, Delta cards (all no-fee cards) on Aug 3rd
Date of credit - July 27.

Applied for a repeat for one of the loans (rental condo - previously I did a cash out refi and hence my rate is a bit too high) just before the deadline - waiting for a good competing offer to match with Better to try to repeat. If not, I'm good Smilie
Aug 04, 2020 11:40 PM
2,594 Posts
Joined Feb 2008
LeaninBack916Aug 04, 2020 11:40 PM
2,594 Posts
Quote from scorpioneyes :
i know it's been asked before, but how soon can you refi again after closing (or even before closing)?

I locked in 7/16 and the loan processor will not make any adjustments to rate - citing there is nothing lower than 2.75% on my rate sheet. I even presented an LC LE at 2.625 with higher credit. I've passed title search and now waiting for my 2nd loan to subordinate, so expect to close by 8/15. My credit hard pull was 7/14.
Well... there is no standard. The going rate is 6 months in general... but lots of places are doing it within a month.
Aug 04, 2020 11:43 PM
2,594 Posts
Joined Feb 2008
LeaninBack916Aug 04, 2020 11:43 PM
2,594 Posts
Quote from natarajanj :
any repercussions to locking the rates shown on their website ? also what does locking the rate entail - is it just selecting one of those rates with horrendous points and then send in a competing LE ?
A rate lock is really not much. It's just agreeing to the rate. Signing off on the form and proceeding. In normal loan proceedings, it usually means paying for the appraisal as the main out of pocket expense required. However, with this deal... theres really no negative. You can literally change/stop the process at any point. Like right now im waiting on the final underwriter blessing to close... i could just pull the rug and say nah i dont want to do it. Then its over with.

I'm very vocal about the fact that i dont fault anyone for having multiple conversations going on with multiple letters eager to proceed. So what if you have to cancel, you may get such a great LE that you go with another place? I never worry what they think of me nor did I for my refi.
Aug 05, 2020 01:10 AM
28 Posts
Joined Nov 2009
nightf0xAug 05, 2020 01:10 AM
28 Posts
Another data point.
Closed 5/1
Had to call amex digital asset team last week to open an inquiry, as mentioned earlier in this thread, as it's been past 12 weeks.
Finally got credit today 8/4.
Aug 05, 2020 01:11 AM
509 Posts
Joined Aug 2006
vfxAug 05, 2020 01:11 AM
509 Posts
Here is my dilemma.

LD said they can close this Friday, but since I decided to match LC at 2.5%, but it's not an exact match. They could only give me $2600 instead of $4700 on 2.75%. With 2.75% literally, I don't have to pay anything. Everything from the lender credits paid for A+B+C even E+G+H. Basically even with the pay-off included, my loan amount was low and I got $200 bucks back.

With 2.5%, they reduced lender credits. This is where fees cropped up and loan amount increased by $1800 since lender credits was decreased by $2k. But the upside is that I can close this coming Friday and loan can fund next week.

with LC, I got $3K and their A+B+C is only $1200, which I still have $1,800 dollars left to apply toward loan amount. But they're hardly responded now after I've submitted all paperwork. Moreover, their rate on LE is 2.49, which is kinda odd comparing to all other lenders. Since they haven't responded for a few days now, not sure how soon they'll be able to close.

Should go with LC or with LD? with LD, I'll have to bring in about $1600 to close if I want to lower the loan amount. This $1600 is to cover enough balance to pay the pay-off amount as well as per diem interest
Aug 05, 2020 01:15 AM
3,151 Posts
Joined Jun 2007
nicemannAug 05, 2020 01:15 AM
3,151 Posts
Anyone going with HighTechLending be careful. For some reason they changed my home hazard insurance to their name as my mortgage company. This was 27 days before I was funded. I would not think this would be common practice. Glad my house didn't burn down over those 27 days. It was not a guarantee I was going with them.

I didn't discover till someone sent me a PM because the same thing happened to them and they have not signed any papers either.

This is a big deal for those of you trying to use their LE to get Better to match.
Aug 05, 2020 01:36 AM
1,432 Posts
Joined Mar 2005
NoirishAug 05, 2020 01:36 AM
1,432 Posts
Quote from Mikey122687 :
in order for you to get that, your LVT has to be 50% or lower. I know cuz i just talk to them.
I refinanced with them 2 months ago 30 yr @ 3%. Unfortunately, they say their policy is I have to make 12 payments before they can take my case again. Fortunately, there is no prepayment penalty so I just need to find another no cost lender @ 2.5% or lower.

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Aug 05, 2020 02:23 AM
1,018 Posts
Joined Mar 2019
CycloneFWAug 05, 2020 02:23 AM
1,018 Posts
Quote from nightf0x :
Another data point.
Closed 5/1
Had to call amex digital asset team last week to open an inquiry, as mentioned earlier in this thread, as it's been past 12 weeks.
Finally got credit today 8/4.
Woohoo! I'm glad my hours of turmoil to find the right department made it easier on you!

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