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PSA: Citi cards updated marketing policy. Limit your sharing!

3,445 4,956 December 21, 2019 at 01:36 PM in Finance (2) See More Citi Offers
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Last Edited by Phaenon December 21, 2019 at 07:36 PM
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Call 1-866-217-4736 from a registered phone and limit Citi selling your information to third parties!

This applies to all Citi cards including cards like Costco issued by Citi.

Remember to ask for a written confirmation in the automated system at the end.


If you don't understand why this is important read the NYT article or below:

https://www.theverge.com/2019/12/...york-times

There are massive data aggregation companies like Factual and Roam. They pay money to apps to give people your location history and build your profile.

They then buy information from financial institutions to tie it to the places you visited

Then they buy information and match up financial transaction time stamps to anonymized store purchase data (from like free rewards cards) to figure out what you bought.

They also then collect public information about you on age, and other demographics

Then they sell all of this as a package to anyone who will pay for it.

update: for those of you who asked about Chase, you must call: 1-888-868-8618. It requires more information than the Citi system when asked if you are a resident of CA, just say yes and limit additional sharing!

Amex: 1- 855-297-7748
About the OP
Phaenon Pro
Joined May 2008 Consumer Advocate
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These responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered. Opinions expressed here are the author's alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Joined Dec 2008
GaiaGeek Extraordinaire
> bubble2 2,028 Posts
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GaiaGeek
12-21-2019 at 01:46 PM.
12-21-2019 at 01:46 PM.
You mention an article with no link to the article.

It would also be worth knowing if one can opt out online.
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Joined May 2008
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Phaenon
12-21-2019 at 01:48 PM.
12-21-2019 at 01:48 PM.
Quote from GaiaGeek :
You mention an article with no link to the article.

It would also be worth knowing if one can opt out online.
No online opt out
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Joined Jan 2018
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> bubble2 2,888 Posts
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shinyraindrops
12-21-2019 at 02:02 PM.
12-21-2019 at 02:02 PM.
To anyone thinking this might be a phishing attempt, it's just a phone number posted after all. Here's the number listed on a document right on the Citi website.

https://www.citicards.com/cards/wv/JRS/ACQ/img/CostcoBizPrivacy.pdf
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Joined Jan 2018
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> bubble2 2,888 Posts
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shinyraindrops
12-21-2019 at 02:05 PM.
12-21-2019 at 02:05 PM.
Sift is also a huge data aggregator. I've been warning people about stuff like this for a long time. People respond that they don't care who knows what brand of toothpaste they buy. They should care since it's just not about that. It's about everything you do being in a file. One person who got a dump of the data the aggregators had on them was shocked to find that her messages with her airbnb hosts were part of the file.

Speaking of which, you can now get a dump of all the data they have on you. You can even ask them to delete your file. Thanks California!
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Joined Dec 2007
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> bubble2 531 Posts
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BfnC
12-21-2019 at 02:07 PM.
12-21-2019 at 02:07 PM.
Great info for all to know.
My previous choices to limit sharing are still in effect so no changes were needed, though I still requested a new letter confirming my choices.
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> bubble2 37,299 Posts
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fyu
12-21-2019 at 02:10 PM.
12-21-2019 at 02:10 PM.
Quote from jw461 :
As a bit of a counterpoint, I think I have no problem with this. Tin-foil-hat arguments aside, wouldn't you WANT companies to advertise to you better to show you things you actually want to buy? It's all the worthless crap I have no interest in that's part of mass media to annoys me. But show me something I want? I'll gladly watch the commercial (once or twice) and possibly buy it. That can either happen by chance or if they've collected some data Google-style, they can just show me what I want.
This stuff is all for sale. People can go and pay for all this info on you.

Remember gps location of your phone? Super easy to buy and live.
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Joined Dec 2008
GaiaGeek Extraordinaire
> bubble2 2,028 Posts
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GaiaGeek
12-21-2019 at 02:11 PM.
12-21-2019 at 02:11 PM.
Quote from shinyraindrops :
To anyone thinking this might be a phishing attempt, it's just a phone number posted after all. Here's the number listed on a document right on the Citi website.

https://www.citicards.com/cards/w...rivacy.pdf
Thanks, I was about to post the same thing. OP should have posted this, but similarly, anyone reading should have asked "How do I know that phone number is actually a Citi number?"

To anyone wondering about the process:
- It's call automated (no need to wait for a rep)
- You call, press 1 for English, etc.
- Enter the last 4 numbers of the Citi card in question
- (I think a question confirm you want to proceed with limiting the data sharing)
- 3 questions asking if you want to limit sharing. If you want to limit all 3, just press 1 when she starts saying "If you want to limit..."
- A fourth question asking if you want a written confirmation (press 1)

Once done, if you have another Citi card it will ask you to enter the full card number to do that one. I found it easier (and arguably safer) to just call back and enter the last 4 of the other card.
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Joined Mar 2007
Quiet, but thrifty
> bubble2 349 Posts
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exseattlite
12-21-2019 at 02:12 PM.
12-21-2019 at 02:12 PM.
I just went to do it. I had opted out of everything when I opened the account and nothing had changed in opt-out options, so no reason to do this if you previously did. But the site doesn't tell you what options you had before until after you select an option, so if you're not sure you've already opted out, you need to at least start opting out again.
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Joined Feb 2014
L10: Grand Master
> bubble2 244 Posts
Motori
12-21-2019 at 02:14 PM.
12-21-2019 at 02:14 PM.
Quote from jw461 :
wouldn't you WANT companies to advertise to you better to show you things you actually want to buy?....
Right....that's really all they intend to do with it. Roll Eyes (Sarcastic)
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Joined Dec 2010
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> bubble2 138 Posts
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dakaz
12-21-2019 at 02:16 PM.
12-21-2019 at 02:16 PM.
Thanks for the info/reminder. I was able to do this via online chat function. I'm a bit paranoid and didn't like the phone number was only on one Citi document, as opposed to bring plastered at multiple Citi web site locations and documents.
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Phaenon
12-21-2019 at 02:20 PM.
12-21-2019 at 02:20 PM.
Quote from dakaz :
Thanks for the info/reminder. I was able to do this via online chat function. I'm a bit paranoid and didn't like the phone number was only on one Citi document, as opposed to bring plastered at multiple Citi web site locations and documents.
They will mail you the same phone and only need last four of cc
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Joined Feb 2011
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> bubble2 9,298 Posts
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erictom
12-21-2019 at 02:36 PM.
12-21-2019 at 02:36 PM.
just did. thank you
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