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PSA: Citi cards updated marketing policy. Limit your sharing!

3,445 4,956 December 21, 2019 at 01:36 PM in Finance (2) See More Citi Offers
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Last Edited by Phaenon December 21, 2019 at 07:36 PM
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Call 1-866-217-4736 from a registered phone and limit Citi selling your information to third parties!

This applies to all Citi cards including cards like Costco issued by Citi.

Remember to ask for a written confirmation in the automated system at the end.


If you don't understand why this is important read the NYT article or below:

https://www.theverge.com/2019/12/...york-times

There are massive data aggregation companies like Factual and Roam. They pay money to apps to give people your location history and build your profile.

They then buy information from financial institutions to tie it to the places you visited

Then they buy information and match up financial transaction time stamps to anonymized store purchase data (from like free rewards cards) to figure out what you bought.

They also then collect public information about you on age, and other demographics

Then they sell all of this as a package to anyone who will pay for it.

update: for those of you who asked about Chase, you must call: 1-888-868-8618. It requires more information than the Citi system when asked if you are a resident of CA, just say yes and limit additional sharing!

Amex: 1- 855-297-7748
These responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered. Opinions expressed here are the author's alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Joined Jan 2018
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shinyraindrops
12-21-2019 at 07:30 PM.
12-21-2019 at 07:30 PM.
Quote from JesseJ1644 :
This has to do with the CCPA. The California Consumer Privact Act goes into effect January 1. It requires for-profit companies making over $25m a year (or a few other criteria, but let's keep this simple) to give California consumers options to view where their data has gone, restrict the sharing of that data, or have it deleted entirely. This applies to all companies that meet the criteria, not just companies based in California.

Some companies are opting to open this up for anyone, but most are sticking with what the law requires and limiting it to California.

Source: I work for a company specializing in privacy law.
I would be shocked if companies don't offer it nationwide. Just like how the other 49 states drive "California cars". It's easier to meet California standards and then apply that to the rest of the country than to have 2 different products.
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Joined Mar 2015
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jacksan1
12-21-2019 at 07:31 PM.
12-21-2019 at 07:31 PM.
Quote from FreddyJoe :
IMPORTANT: When you opt out, your Authorized Users are not automatically opted out.

That is a separate request, but it can be on the same call.

EDIT: This is for Chase. The Citi rep told me Authorized Users are opted out with the main account holder.
Do you happen to have the number for Chase?
Reply
Joined Jan 2018
L7: Teacher
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shinyraindrops
12-21-2019 at 07:34 PM.
12-21-2019 at 07:34 PM.
Quote from agnosticmayhem :
How to get the data and get it deleted. TIA
You send email to [email protected] and ask them. Here's the FAQ for GDPR. The process is the same for California Privacy.

https://support.sift.com/hc/en-us/articles/360001404607-GDPR-FAQ
Reply
Joined Oct 2013
L3: Novice
> bubble2 145 Posts
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JesseJ1644
12-21-2019 at 07:35 PM.
12-21-2019 at 07:35 PM.
Quote from shinyraindrops :
I would be shocked if companies don't offer it nationwide. Just like how the other 49 states drive "California cars". It's easier to meet California standards and then apply that to the rest of the country than to have 2 different products.

Well, currently it's as easy as asking the question "are you a California resident?" If they say no, they can say this doesn't apply to your state. The data is worth big bucks. The law actually allows them to offer you cash to let them keep the data. I haven't seen that put in place by anyone though.
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Joined Mar 2015
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jacksan1
12-21-2019 at 07:35 PM.
12-21-2019 at 07:35 PM.
Quote from jacksan1 :
Do you happen to have the number for Chase?
Never mind, I found the "Set your privacy preferences" page online:

https://www.chase.com/digital/res...references
Reply
Joined Jan 2018
L7: Teacher
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shinyraindrops
12-21-2019 at 07:35 PM.
12-21-2019 at 07:35 PM.
Quote from yxs8016 :
Time to cancel all my Citi cards. They are kinda suck now since they can cut lots benefits.
Like Citi is the only company to do this. They all do this.
Reply
Joined May 2008
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Phaenon
12-21-2019 at 07:35 PM.
12-21-2019 at 07:35 PM.
Quote from jacksan1 :
Do you happen to have the number for Chase?
It's in the post
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Joined Mar 2015
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jacksan1
12-21-2019 at 07:36 PM.
12-21-2019 at 07:36 PM.
Quote from shinyraindrops :
Like Citi is the only company to do this. They all do this.
Isn't that the truth?
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Joined Jan 2018
L7: Teacher
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shinyraindrops
12-21-2019 at 07:38 PM.
12-21-2019 at 07:38 PM.
Quote from PowerfulHamster899 :
Everyone sells you information including slickdeal. I sure my email has already been sold.
Most people don't even realize that Slickdeals is part of Goldman Sachs.
Reply
Joined Jan 2018
L7: Teacher
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shinyraindrops
12-21-2019 at 07:42 PM.
12-21-2019 at 07:42 PM.
Does anyone know if there is a way to opt out with Paypal? People have been looking for one for years. None have been successful.
Reply
Joined Dec 2012
L5: Journeyman
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agnosticmayhem
12-21-2019 at 09:03 PM.
12-21-2019 at 09:03 PM.
Quote from shinyraindrops :
You send email to [email protected] and ask them. Here's the FAQ for GDPR. The process is the same for California Privacy.

https://support.sift.com/hc/en-us...7-GDPR-FAQ

Awesome thanks. Already sent an email.
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Joined Nov 2014
L2: Beginner
> bubble2 74 Posts
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ravag3rs
12-21-2019 at 09:19 PM.
12-21-2019 at 09:19 PM.
Just so others know what I did to only have to put in the last four numbers.
I was prompted to put in my entire card number and did not feel comfortable doing so. I logged into my account and changed the number to the phone I was calling from and called back and only had to put in the last four numbers. This was for citi.
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Joined Nov 2015
L2: Beginner
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Panda719
12-21-2019 at 09:49 PM.
12-21-2019 at 09:49 PM.
Is there a number for Discover?
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Joined Jan 2017
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joshuaishere
12-21-2019 at 11:18 PM.
12-21-2019 at 11:18 PM.
Quote from jw461 :
As a bit of a counterpoint, I think I have no problem with this. Tin-foil-hat arguments aside, wouldn't you WANT companies to advertise to you better to show you things you actually want to buy? It's all the worthless crap I have no interest in that's part of mass media to annoys me. But show me something I want? I'll gladly watch the commercial (once or twice) and possibly buy it. That can either happen by chance or if they've collected some data Google-style, they can just show me what I want.

Rip comment.
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Joined Dec 2016
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nice279guy
12-22-2019 at 12:14 AM.
12-22-2019 at 12:14 AM.
Quote from shinyraindrops :
You send email to [email protected] and ask them. Here's the FAQ for GDPR. The process is the same for California Privacy.

https://support.sift.com/hc/en-us...7-GDPR-FAQ
What info do they need in the email so I can request the data and get it deleted? TIA!
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