Inspection will include suspension & steering system w/ align vehicle to manufacturer's specifications. All warranties apply only to original owner on originally installed vehicle. Offer good one time per vehicle valid for January 1, 2020 only - Discombobulated
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Inspection will include suspension & steering system w/ align vehicle to manufacturer's specifications. All warranties apply only to original owner on originally installed vehicle. Offer good one time per vehicle valid for January 1, 2020 only - Discombobulated
I used to work there as an service advisor and know the tricks very well! Each store has service dollar, tires, alignment, and credit card sign up goals daily. Each store needs to hit it or get yelled at. EVERYTHING is negotiable!! Service,tires,etc. they have to make a sale and don't want you to walk out the door and not buy anything. Keep that in mind you filthy animals. I gotten the lifetime alignment for only $75 before when I was just a customer at a random firestone. You have to sweet talk them. If you need something fix or tire prices. Go get quotes everywhere then call firestone and tell them the best price you found and take 10-15% off that and tell them "that price" and if they can beat them you will leave XYZ auto shop and drive there now for their business instead. You need to play the game bc auto shops play you harder than I play with zachs mom on the weekends. Also big FYI every shop hates doing realignment after the initial bc it's free and they don't get paid. Watch them like a hawk and install camera if you have to bc they take you car for a test drive before and after alignments so "some" mechanics that is pissed bc they are commissioned and wasting their time on free is going to floor or slam on the brakes or basically wear n tear your shit up on purpose. But this is good deal if yo find a reputable shop that will do it correctly and if they don't, call corporate on their ass. They get scared shitless and the DM will personally call but then you shouldn't ever go back there again and need to find a different firestone or sister store due to revenge on your car there. Good luck you beautiful filthy animals. Love you
I have lifetime alignment and 2 out 3 Firestones reps change their tone when I mention I want free service. One just refused saying come back a month later. it sure wasn't like this a couple of years back.
Another Firestone story. Once I called ahead saying I want 4 new tires put on. They said come in asap. I goto the store with tires bought at a different store and they flat out said to come back in 2 weeks. I told them about my phone conversation, but they said I must have called the wrong store. Firestone was an authorized installer for my new tires.
I just go to another chain now and get treated with dignity.
Went to firestone for brakes and rotors once and their mechanic broke my left front axle and then admitted to it and then retracted when I got firestone corporate involved. I will never use firestone. Firestone did not refund the brakes nor the cost for a new left front axle. Firestone just refunded the a single rotor.
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Put vehicle on alignment rack, mount and compensate sensors
Adjust camber, caster, and toe angles
12-month / 12,000-mile limited warranty
Road test vehicle
Print out initial alignment readings
Print out final alignment readings to verify alignment is within specification
In addition to everything offered in the Standard Alignment service:
Provide a Lifetime Warranty* on the alignment, which means we'll set alignment angles on your vehicle every 6,000 miles or whenever needed, free of charge, for as long as you own it.
Put vehicle on alignment rack, mount and compensate sensors
Adjust camber, caster, and toe angles
12-month / 12,000-mile limited warranty
Road test vehicle
Print out initial alignment readings
Print out final alignment readings to verify alignment is within specification
In addition to everything offered in the Standard Alignment service:
Provide a Lifetime Warranty* on the alignment, which means we'll set alignment angles on your vehicle every 6,000 miles or whenever needed, free of charge, for as long as you own it.
Probably not a good deal. Most cars today only have front toe adjustments, and odds are that the service monkey would not know how to adjust anything else anyway.
Probably does not have sand bags even if your mfg specifies to use them when doing alignment, probably does not have shims for your car if it does not have struts etc.
I learned the hard way to do my own cause it is very rare to have a shop do it properly, besides if it is wrong it probably means you bent something, or you have a rubber piece that should be replaced (bushing,mount or whatever) before you mess with it.
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so how does this work? Purchased new wheels and feel like it pulls to the left a little so this might help long term.
I have my car since 2005. Everytime I have an oil change, I ask for tire rotation (bought my tires from them) and wheel alignment. All you pay is the oil change. Pretty useful if your planning on keeping your car for a long time.
Firestone is crap but the wheel alignment is a good deal.
Lifetime of the vehicle while you own it, not your lifetime.
I've bought a car from someone before that has a lifetime warranty on it. They told me to use their phone number attached to their Firestone account when going to do an alignment. Not like Firestone asks you for your ID, they don't even care.
I've bought a car from someone before that has a lifetime warranty on it. They told me to use their phone number attached to their Firestone account when going to do an alignment. Not like Firestone asks you for your ID, they don't even care.
Even so, that's tied to the vehicle. They check the VIN, obviously, or at least the license plates.
I used to work there as an service advisor and know the tricks very well! Each store has service dollar, tires, alignment, and credit card sign up goals daily. Each store needs to hit it or get yelled at. EVERYTHING is negotiable!! Service,tires,etc. they have to make a sale and don't want you to walk out the door and not buy anything. Keep that in mind you filthy animals. I gotten the lifetime alignment for only $75 before when I was just a customer at a random firestone. You have to sweet talk them. If you need something fix or tire prices. Go get quotes everywhere then call firestone and tell them the best price you found and take 10-15% off that and tell them "that price" and if they can beat them you will leave XYZ auto shop and drive there now for their business instead. You need to play the game bc auto shops play you harder than I play with zachs mom on the weekends. Also big FYI every shop hates doing realignment after the initial bc it's free and they don't get paid. Watch them like a hawk and install camera if you have to bc they take you car for a test drive before and after alignments so "some" mechanics that is pissed bc they are commissioned and wasting their time on free is going to floor or slam on the brakes or basically wear n tear your shit up on purpose. But this is good deal if yo find a reputable shop that will do it correctly and if they don't, call corporate on their ass. They get scared shitless and the DM will personally call but then you shouldn't ever go back there again and need to find a different firestone or sister store due to revenge on your car there. Good luck you beautiful filthy animals. Love you
I used to work there as an service advisor and know the tricks very well! Each store has service dollar, tires, alignment, and credit card sign up goals daily. Each store needs to hit it or get yelled at. EVERYTHING is negotiable!! Service,tires,etc. they have to make a sale and don't want you to walk out the door and not buy anything. Keep that in mind you filthy animals. I gotten the lifetime alignment for only $75 before when I was just a customer at a random firestone. You have to sweet talk them. If you need something fix or tire prices. Go get quotes everywhere then call firestone and tell them the best price you found and take 10-15% off that and tell them "that price" and if they can beat them you will leave XYZ auto shop and drive there now for their business instead. You need to play the game bc auto shops play you harder than I play with zachs mom on the weekends. Also big FYI every shop hates doing realignment after the initial bc it's free and they don't get paid. Watch them like a hawk and install camera if you have to bc they take you car for a test drive before and after alignments so "some" mechanics that is pissed bc they are commissioned and wasting their time on free is going to floor or slam on the brakes or basically wear n tear your shit up on purpose. But this is good deal if yo find a reputable shop that will do it correctly and if they don't, call corporate on their ass. They get scared shitless and the DM will personally call but then you shouldn't ever go back there again and need to find a different firestone or sister store due to revenge on your car there. Good luck you beautiful filthy animals. Love you
Some good nuggets of info. But what's up with the "filthy animals" thing??!
I have lifetime alignment and 2 out 3 Firestones reps change their tone when I mention I want free service. One just refused saying come back a month later. it sure wasn't like this a couple of years back.
Another Firestone story. Once I called ahead saying I want 4 new tires put on. They said come in asap. I goto the store with tires bought at a different store and they flat out said to come back in 2 weeks. I told them about my phone conversation, but they said I must have called the wrong store. Firestone was an authorized installer for my new tires.
I just go to another chain now and get treated with dignity.
Last edited by produke December 29, 2019 at 04:38 AM.
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I used to work there as an service advisor and know the tricks very well! Each store has service dollar, tires, alignment, and credit card sign up goals daily. Each store needs to hit it or get yelled at. EVERYTHING is negotiable!! Service,tires,etc. they have to make a sale and don't want you to walk out the door and not buy anything. Keep that in mind you filthy animals. I gotten the lifetime alignment for only $75 before when I was just a customer at a random firestone. You have to sweet talk them. If you need something fix or tire prices. Go get quotes everywhere then call firestone and tell them the best price you found and take 10-15% off that and tell them "that price" and if they can beat them you will leave XYZ auto shop and drive there now for their business instead. You need to play the game bc auto shops play you harder than I play with zachs mom on the weekends. Also big FYI every shop hates doing realignment after the initial bc it's free and they don't get paid. Watch them like a hawk and install camera if you have to bc they take you car for a test drive before and after alignments so "some" mechanics that is pissed bc they are commissioned and wasting their time on free is going to floor or slam on the brakes or basically wear n tear your shit up on purpose. But this is good deal if yo find a reputable shop that will do it correctly and if they don't, call corporate on their ass. They get scared shitless and the DM will personally call but then you shouldn't ever go back there again and need to find a different firestone or sister store due to revenge on your car there. Good luck you beautiful filthy animals. Love you
Lol not sure what's up with filthy animals but thanks for the info. I've learned the hard way about Firestone and their bad practices. While there is likely a reputable Firestone somewhere, I will never set a foot in any of these places ever again.
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Another Firestone story. Once I called ahead saying I want 4 new tires put on. They said come in asap. I goto the store with tires bought at a different store and they flat out said to come back in 2 weeks. I told them about my phone conversation, but they said I must have called the wrong store. Firestone was an authorized installer for my new tires.
I just go to another chain now and get treated with dignity.
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In addition to everything offered in the Standard Alignment service:
Provide a Lifetime Warranty* on the alignment, which means we'll set alignment angles on your vehicle every 6,000 miles or whenever needed, free of charge, for as long as you own it.
In addition to everything offered in the Standard Alignment service:
Provide a Lifetime Warranty* on the alignment, which means we'll set alignment angles on your vehicle every 6,000 miles or whenever needed, free of charge, for as long as you own it.
Probably does not have sand bags even if your mfg specifies to use them when doing alignment, probably does not have shims for your car if it does not have struts etc.
I learned the hard way to do my own cause it is very rare to have a shop do it properly, besides if it is wrong it probably means you bent something, or you have a rubber piece that should be replaced (bushing,mount or whatever) before you mess with it.
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Firestone is crap but the wheel alignment is a good deal.
Another Firestone story. Once I called ahead saying I want 4 new tires put on. They said come in asap. I goto the store with tires bought at a different store and they flat out said to come back in 2 weeks. I told them about my phone conversation, but they said I must have called the wrong store. Firestone was an authorized installer for my new tires.
I just go to another chain now and get treated with dignity.
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Join The Conversation
Share information with the community. Please follow our Community Guidelines and be kind!