Inspection will include suspension & steering system w/ align vehicle to manufacturer's specifications. All warranties apply only to original owner on originally installed vehicle. Offer good one time per vehicle valid for January 1, 2020 only - Discombobulated
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Inspection will include suspension & steering system w/ align vehicle to manufacturer's specifications. All warranties apply only to original owner on originally installed vehicle. Offer good one time per vehicle valid for January 1, 2020 only - Discombobulated
I used to work there as an service advisor and know the tricks very well! Each store has service dollar, tires, alignment, and credit card sign up goals daily. Each store needs to hit it or get yelled at. EVERYTHING is negotiable!! Service,tires,etc. they have to make a sale and don't want you to walk out the door and not buy anything. Keep that in mind you filthy animals. I gotten the lifetime alignment for only $75 before when I was just a customer at a random firestone. You have to sweet talk them. If you need something fix or tire prices. Go get quotes everywhere then call firestone and tell them the best price you found and take 10-15% off that and tell them "that price" and if they can beat them you will leave XYZ auto shop and drive there now for their business instead. You need to play the game bc auto shops play you harder than I play with zachs mom on the weekends. Also big FYI every shop hates doing realignment after the initial bc it's free and they don't get paid. Watch them like a hawk and install camera if you have to bc they take you car for a test drive before and after alignments so "some" mechanics that is pissed bc they are commissioned and wasting their time on free is going to floor or slam on the brakes or basically wear n tear your shit up on purpose. But this is good deal if yo find a reputable shop that will do it correctly and if they don't, call corporate on their ass. They get scared shitless and the DM will personally call but then you shouldn't ever go back there again and need to find a different firestone or sister store due to revenge on your car there. Good luck you beautiful filthy animals. Love you
I have lifetime alignment and 2 out 3 Firestones reps change their tone when I mention I want free service. One just refused saying come back a month later. it sure wasn't like this a couple of years back.
Another Firestone story. Once I called ahead saying I want 4 new tires put on. They said come in asap. I goto the store with tires bought at a different store and they flat out said to come back in 2 weeks. I told them about my phone conversation, but they said I must have called the wrong store. Firestone was an authorized installer for my new tires.
I just go to another chain now and get treated with dignity.
Went to firestone for brakes and rotors once and their mechanic broke my left front axle and then admitted to it and then retracted when I got firestone corporate involved. I will never use firestone. Firestone did not refund the brakes nor the cost for a new left front axle. Firestone just refunded the a single rotor.
Went to firestone for brakes and rotors once and their mechanic broke my left front axle and then admitted to it and then retracted when I got firestone corporate involved. I will never use firestone. Firestone did not refund the brakes nor the cost for a new left front axle. Firestone just refunded the a single rotor.
I used to work there as an service advisor and know the tricks very well! Each store has service dollar, tires, alignment, and credit card sign up goals daily. Each store needs to hit it or get yelled at. EVERYTHING is negotiable!! Service,tires,etc. they have to make a sale and don't want you to walk out the door and not buy anything. Keep that in mind you filthy animals. I gotten the lifetime alignment for only $75 before when I was just a customer at a random firestone. You have to sweet talk them. If you need something fix or tire prices. Go get quotes everywhere then call firestone and tell them the best price you found and take 10-15% off that and tell them "that price" and if they can beat them you will leave XYZ auto shop and drive there now for their business instead. You need to play the game bc auto shops play you harder than I play with zachs mom on the weekends. Also big FYI every shop hates doing realignment after the initial bc it's free and they don't get paid. Watch them like a hawk and install camera if you have to bc they take you car for a test drive before and after alignments so "some" mechanics that is pissed bc they are commissioned and wasting their time on free is going to floor or slam on the brakes or basically wear n tear your shit up on purpose. But this is good deal if yo find a reputable shop that will do it correctly and if they don't, call corporate on their ass. They get scared shitless and the DM will personally call but then you shouldn't ever go back there again and need to find a different firestone or sister store due to revenge on your car there. Good luck you beautiful filthy animals. Love you
Why would the random mechanic working there care if you're paying or not? It's not going into or out of his pocket either way. Are you implying a salty Firestone franchise owner (or sales rep/manager for quota goals) personally comes over and drives your car before aligning it?
I installed brand new bearings on the front of my truck May 2019. Got new tires in June. Got a lesser discount on this deal. Had firestone do the alignment in July 2019. Three months later the front left bearing went bad. This was a $225 bearing. They don't just fail like that. I have no proof they were the cause of the problem. But I'd like to know. The only thing they showed an issue was a "stuck toe" that was resolved. The sales associate said at the time that my phone number (or paperwork) was the only thing I needed to get lifetime alignment. One thing that threw me off was listening to a young guy with one of those small japanese cars they like to spiff up and race. He came in asking to get his alignment re-done. The associate and the manager said it could not be done with their equipment, they were not set up for his vehicle. But they sold him that service a couple months prior and claimed they did the initial alignment. The manager refunded him.
I installed brand new bearings on the front of my truck May 2019. Got new tires in June. Got a lesser discount on this deal. Had firestone do the alignment in July 2019. Three months later the front left bearing went bad. This was a $225 bearing. They don't just fail like that. I have no proof they were the cause of the problem. But I'd like to know. The only thing they showed an issue was a "stuck toe" that was resolved. The sales associate said at the time that my phone number (or paperwork) was the only thing I needed to get lifetime alignment. One thing that threw me off was listening to a young guy with one of those small japanese cars they like to spiff up and race. He came in asking to get his alignment re-done. The associate and the manager said it could not be done with their equipment, they were not set up for his vehicle. But they sold him that service a couple months prior and claimed they did the initial alignment. The manager refunded him.
The price is a good deal if you shop around. No small mechanic shop is going to have an alignment service. You have no choice. Either a dealer or someone like a national chain like Firestone. If you have new rotors or new bearings installed you definitely need to have this done. If you put on new tires and you feel a pull to the left or right, or allow the steering wheel to show you at various levels of speed... then you definitely need an alignment. Otherwise don't waste your money on it. I just felt what I experienced and what I witnessed with another customer was too negatively coincidental. Generally I'd say you only need an alignment once, unless you like to ride on curbs, live in pothole hell or live down a gravel road with washboards. Any dealer can and will do an alignment regardless of your manufacturer (except some europeans). Go to the website of all local dealers Ford, GM (dozens of brands), Chrysler/Dodge and check out the specials in their service department section. Sometimes coupons pop up for alignments.
Some people will look for the weekly Firestone coupons for cheap oil changes and then have their free alignment done at the same time. Just an FYI for those stores that treat people less than deserving.
Last edited by WildflowerGuru December 29, 2019 at 06:33 AM.
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Dec 29, 2019 2:34 PM
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I've gone in for a lifetime alignment and was told it couldn't be done until I paid for new ball joints or tie rod ends. Actually there was nothing wrong with those parts, they just wanted to sell me something.
Of course sometimes they might just be being helpful. Sometimes you need front end parts or tires...
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Have this on my 2006 F150 for about 12 years now. Good deal. My only issue now is that they closed about 6 Firestone shops in my area so there is only one left (Firestone did not renew their lease). Now I need to make an appointment about 2 months in advance. Another company, Burt Brothers is a Firestone registered shop but they don't honor the lifetime alignment deal.
In all, this is a good deal if you plan on owning your vehicle for a few years or want to maintain expensive tires. Alignments run about $80 for 4 wheels. I see little reason to pay $80 for one when you can pay $40 more for 6, 7, 8, etc.
I've bought a car from someone before that has a lifetime warranty on it. They told me to use their phone number attached to their Firestone account when going to do an alignment. Not like Firestone asks you for your ID, they don't even care.
"All warranties apply only to original owner on originally installed vehicle."
Appears that shop is simply offering a way to circumvent the actual TOS.
I've gone in for a lifetime alignment and was told it couldn't be done until I paid for new ball joints or tie rod ends. Actually there was nothing wrong with those parts, they just wanted to sell me something.
Of course sometimes they might just be being helpful. Sometimes you need front end parts or tires...
I had the same thing personally. They told me that the tie rods were stuck and they couldn't get it apart to do the alignment. They quoted me hundreds of dollars for a new end. I took it to a mechanic I trust that loosened it in less than 30 minutes and said there wasn't anything wrong with it. I paid them $20 for just the inspection.
Funny enough, I heard them tell another customer the same thing another time I was in store, so this might be one of the scams to try to upsell you.
I have been using this service for 5 years now and it pays off right after first use. You could also use this service at Tires Plus as it's owned by Firestone . Also I would suggest you to book an appointment instead of walk in as sometimes it takes over 2 hours to get this alignment done. Overall I am blessed with good technicians nearby and they are always helpful . Remember to first do your wheel rotation and wheel balancing before alignment.
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Another Firestone story. Once I called ahead saying I want 4 new tires put on. They said come in asap. I goto the store with tires bought at a different store and they flat out said to come back in 2 weeks. I told them about my phone conversation, but they said I must have called the wrong store. Firestone was an authorized installer for my new tires.
I just go to another chain now and get treated with dignity.
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The price is a good deal if you shop around. No small mechanic shop is going to have an alignment service. You have no choice. Either a dealer or someone like a national chain like Firestone. If you have new rotors or new bearings installed you definitely need to have this done. If you put on new tires and you feel a pull to the left or right, or allow the steering wheel to show you at various levels of speed... then you definitely need an alignment. Otherwise don't waste your money on it. I just felt what I experienced and what I witnessed with another customer was too negatively coincidental. Generally I'd say you only need an alignment once, unless you like to ride on curbs, live in pothole hell or live down a gravel road with washboards. Any dealer can and will do an alignment regardless of your manufacturer (except some europeans). Go to the website of all local dealers Ford, GM (dozens of brands), Chrysler/Dodge and check out the specials in their service department section. Sometimes coupons pop up for alignments.
Some people will look for the weekly Firestone coupons for cheap oil changes and then have their free alignment done at the same time. Just an FYI for those stores that treat people less than deserving.
Of course sometimes they might just be being helpful. Sometimes you need front end parts or tires...
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In all, this is a good deal if you plan on owning your vehicle for a few years or want to maintain expensive tires. Alignments run about $80 for 4 wheels. I see little reason to pay $80 for one when you can pay $40 more for 6, 7, 8, etc.
Appears that shop is simply offering a way to circumvent the actual TOS.
"Offer good one time per vehicle."
So you can't pay more than once for the lifetime service.
Of course sometimes they might just be being helpful. Sometimes you need front end parts or tires...
Funny enough, I heard them tell another customer the same thing another time I was in store, so this might be one of the scams to try to upsell you.
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