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Quote
from 69ragtop
There is a $10 discount if you have other services like mobility so some people will pay $39.99 + $10 equipment fee while some will pay $49.99 + $10 equipment fee. 
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Some current users are grandfathered with no equipment fee and have been able to change to this offer with still no equipment fee. |
https://www.att.com/internet/fiber/
Some helpful comments for current AT&T customers:
This seems to be the best number to call 1-800-331-0500.
Tips on making The Call To AT&T Retention: https://www.techjunkie.
nuprotocol #660
I'm a current Fiber 1000 customer that was on a $70/mo promotion. I called and the first customer service rep couldn't get me the deal.
I asked to be transferred to the Loyalty Department. Once I reached the Loyalty Department, they got me setup with the $49.99 total/mo plan. No fees or taxes above the $49.99.
Very Slickdeal. Thanks!!!
XskylineX #664
Just got off the phone with ATT. The initial rep was giving me terrible pricing options (even higher than what was listed if I changed it myself on my account. Told him I was going to jump ship. Got transferred to loyalty. He got me $50/month for 12 months. Thanks!
Evils #622
3 Year ATT Fiber customer in the Atlanta Area:
Called and after some "I'll just cancel" talk, they gave me the $49.99 option - no equipment fee.
Evils #624
I had an old contract that was $70/month for Fiber 1000 with no data cap (back when data cap was a thing).
I just called the number mentioned here and said I would want the $39.99 deal, he offered a $59.99 deal which I declined and said I'll go with Verizon. Then he found the $49.99 deal - no equipment cost.
All was done in 9 minutes from dialing to hanging up and not understanding the CSR
nohiddentrack #582
I just saw this deal so missed out on the $39/mo promo but was able to take advantage at the higher rate. I currently have 1gb fiber. I was able to downgrade online without a call/chat rep to the 300 mbps tier, checked back 5 minutes later and saw the 49/mo promo (with additional $10 equipment fee unfortunately) and upgraded. Took about 10 minutes total. Unlimited data. Bummed I missed the earlier deal but still saves me close to $400/year.
tselder #562
Called today and was transferred to their loyalty department. The CSR was happy to apply the promotion taking my bill from $90/mo to $49/mo then $59/mo after 12 months. No need to downgrade. She simply adjusted the credits for my bill. Took about 20 mins on the phone. Thanks for the tip!
SFMarc #432
I'm a current AT&T Internet and wireless customer in the SF Bay Area.
I called (800) 288-2020 and got $39.99 per month for the first year with no equipment fee. After the first year, the price will be $59.99 per month with no equipment fee.
To get that price, I had to downgrade from Internet 1000 and then call back a day later to upgrade back to Internet 1000.
Without bundling wireless, the prices would have been $49.99 and $69.99 respectively
SFMarc #435
AT&T's web site wouldn't let me downgrade or upgrade online so I had to call in.
I only waited about 24 hours between calling in to downgrade and then upgrade.
stm69 #431
Called AT&T today, managed to get moved from $100 a month gigabit to the $49.99 promo plan. After asking a bit more, they were able to add an additional $10 a month off for "loyalty" to offset the equipment fee. Saved $600!
brian007 #397
Existing customer here and was able to get the $39.99 via chat specialist. Took some time to explain but the specialist budged and gave me updated pricing. Should see it reflect on next bill.
For new AT&T customers:
The deal($49.99 for internet, 39.99 for bundle) is still there for the Gig speed, but the reward varies from $100 to $50 and the data cap is sometimes on. Presently it is $100 and no cap. Bundle isn't just TV, but also phone, both landline and wireless. The equipment fee for new customers has always been there, but many people have gotten it waived or delayed for 12 months with a call to a rep and get to the Loyalty Department is you have some time as a customer. If you go the online route, three codes should work for $100 and $25 at checkout and it has been reported that they will stack. SAVEMORE, SPRING25, XTRACASH. And there is a $75 cash back noted at post #662.
garyg2k #563
Try adding promo code XTRACASH for an extra $25 off. It seems to stack okay with SAVEMORE and SPRING25. If you have any trouble stacking just remove them and try applying them in a different order.
Praveen022 #625 Note: this post is for a lesser speed and codes work.
Currently I am on xfinity comcast and paying $30 for 100mbps. Should I jump on this one or just stick with xfinity comcast.
PLAN
AT&T Internet 50 $49.99/mo.
Up to 50Mbps Includes 1TB per month
$10 off for 12 months + extra $10 off
EQUIPMENT
AT&T Internet Equipment Fee $10.00/mo.
Internet Installation Fee $0.00
0.00
Due todaySee details $0.00
Due on 1st billSee details
Monthly charges $59.99
One-time charges $0.00
Subtotal $59.99
Savings & promotions
Total monthly savings $20.00
$100 reward card for ordering internet online $100.00
See offer details
Applied: Promo code XTRACASH for an extra $25.00
$25 reward card for checking out with a
qualified TV or Internet product today!
Applied: Promo code SPRING25 for a $25 $25.00
Visa Reward card for ordering Internet online today!
See offer details
Applied: Promo code SAVEMORE for an extra $100.00
$100 reward card for checking out with a
qualified TV or Internet product today!
See offer details
Nice! Your promo code was applied.
XTRACASH
Remove
SAVEMORE
Remove
SPRING25
Remove
Receiving Rewards
vietsb #642
Lots of folks seem to have only received the first $100 gift card. I was in the same boat and after I got the "please register for your gift card" email and did so, then waited a week and didn't see the 2nd $100 gift card invite so I called the Rewards Center and they "found a promo" they could sign me up for that was worth another $100 gift card. I received them both 2wks ago and have now converted them to Amazon Gift Card Balance since otherwise 9/2020 and 10/2020 they are expiring.
Call them and hope they can still find a good 2nd promo to slot you under.
https://rewardcenter.at
https://rewardcenter.at
Residential
Reward Center:
For reward-related questions, please call: 800.288.9983
7 a.m. to 7 p.m. (CST), Monday through Friday.
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We had ATT when we moved about 2 years ago. Put in a transfer of service, ATT somehow managed to screw it up. They made us a second account to which we were unaware until past due bills came for it. We called and explained they messed up, which they admit, and would resolve the second account. Well, 2 years later they still haven't fixed the second account and sent it to collections, hitting my wifes credit. She's called multiple times, made notes of who she originally spoke with 2 years ago and they still can't seem to figure it out and get the collections off her credit.
Thanks OP! Also, when you upgrade to 1000 there is no longer a 1tb data cap. WOOT
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Even for businesses, AT&T Fiber comes in two flavors -- Dedicated service (very expensive), and Cheap. The Cheap option is not the same up and down speeds. Nor is the home service.
That has been my experience since getting AT&T Small Business Fiber for a client in SoCal. Cheap, but not synchronous. Also, they filter, even for businesses, so things like mail servers do not work.
Of course, in my neighborhood, no AT&T Fiber. Gotta stick with greedy COX with their data caps.
A co-worker has AT&T fiber in the area and I'm moving into the same area. The co-worker was told by AT&T that they VPN-ing into work is blocked with AT&T residential internet. The co-worker says they've tried and indeed they can't access work from home.
Anyone else have this issue?
My wife works from home/remotely 2-3 days a week, so this would be a big issue for us.
A co-worker has AT&T fiber in the area and I'm moving into the same area. The co-worker was told by AT&T that they VPN-ing into work is blocked with AT&T residential internet. The co-worker says they've tried and indeed they can't access work from home.
Anyone else have this issue?
My wife works from home/remotely 2-3 days a week, so this would be a big issue for us.
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In my case, since I was already a member I'm getting new equipment, free installation and no monthly equipment fee. If you're a new member I believe you will be charged $10/month equipment fee plus $99 installation. Keep in mind this is bundle price, I have internet and DirecTV that's why I'm paying $40.
If you just want internet the agent I talked to said the promo price in my area (Houston) is like $70 then it will go up to almost 100$ after the first 12 months. In my case since I have a bundle my internet will go up from 40 to 50 a month after the first 12 months. Feel free to ask any questions I might be able to help.
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