Joined May 2009
L1: Learner
Forum Thread
Bookit.com Shutters with No Refunds
March 21, 2020 at
08:24 AM
in
Travel & Vacations
Thread Details
If you go to Bookit.com you will get a popup that details cancellation and the details of what next. It is pretty straightforward with not a lot of legalese.
"Your RESORT booking will be cancelled automatically...... As we are currently unable to process refunds to you, please contact your bank for options available to you as a cardholder."
I had a trip booked with air the first of May. I had been watching it anticipating the need to cancel (and it appeared that we could with no penalties or issues) but was holding off for a few more days to see how things settled. So this caught us by surprise. I do have access to my "itinerary" which does go to the bookit website. it shows a refund of about half (guessing it was accommodations minus airfare) with the word "no" beside the word "issued." In checking with the Airline it notes that the flight is still booked. In inquiring to cancel I get the "contact the travel agency.
I have contacted my CC company and started a dispute.
Also, from what I have read on other forums, at least a few are on vacation in resorts or hotels to learn that their reservation was never paid for leaving them with paying for their accommodations "again." While that is another issue and another string, it does appear that
While many are struggling, this is not good at all. There is a note at the bottom that they plan on coming back. But be assured that there will be at least one patron that will not be back should they crack the doors open again.
"Your RESORT booking will be cancelled automatically...... As we are currently unable to process refunds to you, please contact your bank for options available to you as a cardholder."
I had a trip booked with air the first of May. I had been watching it anticipating the need to cancel (and it appeared that we could with no penalties or issues) but was holding off for a few more days to see how things settled. So this caught us by surprise. I do have access to my "itinerary" which does go to the bookit website. it shows a refund of about half (guessing it was accommodations minus airfare) with the word "no" beside the word "issued." In checking with the Airline it notes that the flight is still booked. In inquiring to cancel I get the "contact the travel agency.
I have contacted my CC company and started a dispute.
Also, from what I have read on other forums, at least a few are on vacation in resorts or hotels to learn that their reservation was never paid for leaving them with paying for their accommodations "again." While that is another issue and another string, it does appear that
While many are struggling, this is not good at all. There is a note at the bottom that they plan on coming back. But be assured that there will be at least one patron that will not be back should they crack the doors open again.
1 Comments
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They likely will not pay the hotel until you arrive; and will never do so.
They have no reason to care about the paperwork, but technically they could cancel the airfare portion.
My advice is just call your credit card company and dispute it for services not delivered. You'll get a refund.
Bonus points: If the airline ticket is still there in a couple months, either fly it or ask the airline if they can put it on a voucher. However if they refund it it'll go back to Bookit (and it'll never be passed on to you).
This is no big deal really, you're not out any money.